Driving Climate Action via Government Public Relations: The Role of Government-Citizen Relationships and Situational Perceptions

ABSTRACT

The purpose of this study is to predict the active communication behaviors and their Behavioral Intentions to Support Federal Climate Policies from the view of government public relations. Using data from an online survey of 548 adults living in the United States, this study investigated the roles of Government-Citizen Relationships (GCR) and situational perceptions (i.e. Problem Recognition, Constraint Recognition, and Involvement Recognition) in predicting active communication behaviors (i.e. information seeking, forefending, and forwarding) and federal climate policies in the framework of situational theory of problem solving (STOPS). The results of this study indicate that GCR is critical in predicting active communication behaviors and public support. While Involvement Recognition among situational perceptions is significant to predict active communication behaviors and public support, program recognition and Constraint Recognition are partially significant. The results highlight the pivotal mediating roles of situational perceptions – Problem Recognition, Constraint Recognition, and Involvement Recognition – in the link between GCR and public support for federal climate policies.

KEYWORDS:

• Active communication behaviors
• government-citizen relationships
• government-public relations
• public support of federal climate policies
• situational perceptions
• situational theory of problem solving

Disclosure statement

No potential conflict of interest was reported by the author(s).