Toward a Measure of Caregiver Satisfaction with Hospice Social Services

ABSTRACT

An evaluation of caregiver satisfaction with social services in a large hospice in a major southeastern city was conducted utilizing an instrument developed for this study. The usual processes for developing an instrument were followed, resulting in a survey questionnaire which was useful in testing the degree of satisfaction of caregivers with the hospice’s social services. Results indicated that most caregivers were very satisfied with hospice social services. The development of such an instrument could aid others in the field in evaluating caregiver satisfaction with hospice services. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-342-9678. E-mail address: [email protected]]

KEYWORDS:

• Caregiver satisfaction
• developing an instrument for caregiver satisfaction
• hospice social services evaluation

Additional information

Notes on contributors

Kathryn Coleman Archer

Kathryn Coleman Archer is a Mental Health Therapist, Gwinnett/Rockdale/Newton Community Service Board, Lawrenceville, GA.

David P. Boyle

David P. Boyle is Assistant Professor, University of Georgia School of Social Work, Lawrenceville, GA.