Client and staff views on facilities and services, before and after the convergence of sexual, reproductive and women's services

Abstract

Objective: To evaluate client and staff views on existing facilities and services, before and after the convergence of sexual, reproductive and women's services. Methods: Evaluation involved questionnaire survey of clients and staff, one-to-one interviews with staff and review of routinely collected clinical activity data. Results: The integration of the three services led to a reduction in stigma associated with attending sexual health services. Despite some staff concerns, the number of men attending the services did not decrease. There was increased satisfaction with the new service, especially the quality of facilities. There were increased numbers of referrals between clinical services in the Sandyford Initiative. Conclusions: Sexual, reproductive and women's services can be integrated to provide improved facilities for clients.

• INTEGRATION
• CONVERGENCE
• SEXUAL HEALTH
• CLIENT VIEWS
• STAFF VIEWS
• WOMEN'S HEALTH
• GENITOURINARY MEDICINE
• FAMILY PLANNING