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Australian and New Zealand Journal of Psychiatry Volume 36, 2002 - Issue 6
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Monitoring consumer satisfaction with inpatient service delivery: the Inpatient Evaluation of Service Questionnaire

Thomas Meehan Department of Psychiatry, University of Queensland & Service Evaluation, & Research Unit, Wolston Park Hospital, Wacol, Queensland, 4076, Australia [email protected]
,
Helen Bergen Service Evaluation & Research Unit, Wolston Park Hospital, Wacol, Australia
&
Terry Stedman Department of Psychiatry, University of Queensland & Service Evaluation, & Research Unit, Wolston Park Hospital, Wacol, Queensland, 4076, Australia [email protected]
Pages 807-811 | Received 09 Oct 2001, Accepted 25 Jun 2002, Published online: 07 Aug 2009

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Sara Fernandes, Guillaume Fond, Xavier Yves Zendjidjian, Karine Baumstarck, Christophe Lançon, Fabrice Berna, Franck Schurhoff, Bruno Aouizerate, Chantal Henry, Bruno Etain, Ludovic Samalin, Marion Leboyer, Pierre-Michel Llorca, Magali Coldefy, Pascal Auquier & Laurent Boyer. (2020) Measuring the Patient Experience of Mental Health Care: A Systematic and Critical Review of Patient-Reported Experience Measures. Patient Preference and Adherence 14, pages 2147-2161.
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Uwe Konerding. (2016) Which kind of psychometrics is adequate for patient satisfaction questionnaires?. Patient Preference and Adherence 10, pages 2083-2090.
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Michelle Cleary, Glenn Hunt & Garry Walter. (2009) A comparison of patient and staff satisfaction with services after relocating to a new purpose-built mental health facility. Australasian Psychiatry 17:3, pages 212-217.
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