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Research Article

The concerns and issues of injured workers in relation to claims/injury management and rehabilitation: the need for new operational frameworks

Pages 898-907 | Published online: 07 Jul 2009

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (8)

Nina Elisabeth Klevanger, Marius Steiro Fimland & Marit By Rise. (2021) Aligning stakeholders’ understandings of the return-to-work process: a qualitative study on workplace meetings in inpatient multimodal occupational rehabilitation. International Journal of Qualitative Studies on Health and Well-being 16:1.
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Elizabeth Mansfield, Mary Stergiou-Kita, John David Cassidy, Mark Bayley, Steve Mantis, Vicki Kristman, Bonnie Kirsh, Manuel Gomez, Mark G. Jeschke, Oshin Vartanian, Joel Moody & Angela Colantonio. (2015) Return-to-work challenges following a work-related mild TBI: The injured worker perspective. Brain Injury 29:11, pages 1362-1369.
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Lynda R. Matthews, Francine Hanley, Virginia Lewis & Caroline Howe. (2015) Rehabilitation of compensable workplace injuries: effective payment models for quality vocational rehabilitation outcomes in a changing social landscape. Disability and Rehabilitation 37:6, pages 548-552.
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Ellen MacEachen, Agnieszka Kosny, Sue Ferrier, Katherine Lippel, Cynthia Neilson, Renee-Louise Franche & Diana Pugliese. (2013) The ideal of consumer choice in social services: challenges with implementation in an Ontario injured worker vocational retraining programme. Disability and Rehabilitation 35:25, pages 2171-2179.
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Venerina Johnston & William S. Shaw. (2013) Helping workers help themselves: empowering physiotherapy clients to manage musculoskeletal problems at work. Physical Therapy Reviews 18:5, pages 373-378.
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Karin Maiwald, Agnes Meershoek, Angelique de Rijk & Frans Nijhuis. (2013) How policy on employee involvement in work reintegration can yield its opposite: employee experiences in a Canadian setting. Disability and Rehabilitation 35:7, pages 527-537.
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Glenn S Pransky, William S Shaw, Renee-Louise Franche & Andrew Clarke. (2004) Disability prevention and communication among workers, physicians, employers, and insurers—current models and opportunities for improvement. Disability and Rehabilitation 26:11, pages 625-634.
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Articles from other publishers (72)

Tania L. King, George Disney, Georgina Sutherland, Anne Kavanagh, Matthew J. Spittal & Koen Simons. (2023) Associations between workers’ compensation and self-harm: a retrospective case-series study of hospital admissions data. The Lancet Regional Health - Western Pacific 30, pages 100614.
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M. D. Boonstra, F. I. Abma, L. Wilming, C. Ståhl, E. Karlsson & S. Brouwer. (2022) Social Insurance Literacy of Dutch Workers Receiving Disability Benefits and its Associations with Socio-Economic Characteristics. Journal of Occupational Rehabilitation 32:3, pages 494-504.
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Anne Hudon, Ellen MacEachen & Katherine Lippel. (2022) Framing the Care of Injured Workers: An Empirical Four-Jurisdictional Comparison of Workers’ Compensation Boards’ Healthcare Policies. Journal of Occupational Rehabilitation 32:2, pages 170-189.
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John Quintner & Melanie Galbraith. (2022) The Great Trade-off in Workers’ Compensation: Perceptions of Injustice by Those Experiencing Persistent Pain. Pain Medicine 23:3, pages 456-465.
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Sandra P. Small, Catherine de Boer & Michelle Swab. (2022) Barriers to and facilitators of labor market engagement for individuals with chronic physical illnesses in their experiences with work disability policy: a qualitative systematic review. JBI Evidence Synthesis 20:2, pages 348-536.
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Michelle Manning Hutson & Trisha Dunning. (2020) Using New Methods of Communication to Improve Outcomes in Workers' Compensation Case Management. Professional Case Management 25:3, pages 179-183.
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Sonja Senthanar, Ellen MacEachen & Katherine Lippel. (2019) Return to Work and Ripple Effects on Family of Precariously Employed Injured Workers. Journal of Occupational Rehabilitation 30:1, pages 72-83.
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Sherry Mongeau, Nancy Lightfoot, Leigh MacEwan & Tammy Eger. (2019) Mining-Related Lower Back Injuries and the Compensation Process: An Injured Worker’s Journey. Workplace Health & Safety 68:1, pages 24-31.
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Arif Jetha, Basak Yanar, A. Morgan Lay & Cameron Mustard. (2019) Work Disability Management Communication Bottlenecks Within Large and Complex Public Service Organizations: A Sociotechnical Systems Study. Journal of Occupational Rehabilitation 29:4, pages 754-763.
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Margaret Elizabeth Black, Lynda Roslyn Matthews & Michael J. Millington. (2019) Claimants’ views on total and permanent disability insurance claims. Qualitative Research in Financial Markets 11:2, pages 244-259.
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Anne Hudon, Debbie Ehrmann Feldman & Matthew Hunt. (2018) Tensions Living Out Professional Values for Physical Therapists Treating Injured Workers. Qualitative Health Research 29:6, pages 876-888.
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Joanna Bohatko-Naismith, Carole James, Maya Guest, Darren Anthony Rivett & Samantha Ashby. (2019) An exploratory study of the injured worker’s experience and relationship with the workplace return to work coordinator in NSW, Australia. International Journal of Workplace Health Management 12:2, pages 57-70.
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Rebecca E. Gewurtz, Stephanie Premji & D. Linn Holness. (2019) The experiences of workers who do not successfully return to work following a work-related injury. Work 61:4, pages 537-549.
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Anne-Marie Dean, Mandy Matthewson, Melissa Buultjens & Gregory Murphy. (2019) Scoping review of claimants’ experiences within Australian workers’ compensation systems. Australian Health Review 43:4, pages 457.
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Fiona Cocker, Malcolm R. Sim, Helen Kelsall & Peter Smith. (2018) The Association Between Time Taken to Report, Lodge, and Start Wage Replacement and Return-to-Work Outcomes. Journal of Occupational & Environmental Medicine 60:7, pages 622-630.
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Desai Shan. (2018) The anti-therapeutic effects of workers' compensation in China: The case of seafarers. International Journal of Law and Psychiatry 58, pages 97-104.
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Robert Andrews, Moe Wynn, Arthur H. M ter Hofstede, Jingxin Xu, Kylie Horton, Paul Taylor & Sue Plunkett-Cole. 2018. Business Process Management Cases. Business Process Management Cases 275 290 .
Ingela Rydström, Lotta Dalheim Englund, Lotta Dellve & Linda Ahlstrom. (2017) Importance of social capital at the workplace for return to work among women with a history of long-term sick leave: a cohort study. BMC Nursing 16:1.
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María Teresa Buitrago Echeverri, César Ernesto Abadía-Barrero & Consuelo Granja Palacios. (2017) Work-related illness, work-related accidents, and lack of social security in Colombia. Social Science & Medicine 187, pages 118-125.
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Rebecca Casey & Peri J. Ballantyne. (2017) Diagnosed Chronic Health Conditions Among Injured Workers With Permanent Impairments and the General Population. Journal of Occupational & Environmental Medicine 59:5, pages 486-496.
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Nieke A. Elbers, Alex Collie, Sheilah Hogg-Johnson, Katherine Lippel, Keri Lockwood & Ian D. Cameron. (2016) Differences in perceived fairness and health outcomes in two injury compensation systems: a comparative study. BMC Public Health 16:1.
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Raymond C. Tait & John T. Chibnall. (2016) Management of Occupational Low Back Pain: a Case Study of the Missouri Workers’ Compensation System. Psychological Injury and Law 9:4, pages 298-312.
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Amanda E. Young, Eira Viikari-Juntura, Cécile R. L. Boot, Chetwyn Chan, David Gimeno Ruiz de Porras & Steven J. Linton. (2016) Workplace Outcomes in Work-Disability Prevention Research: A Review with Recommendations for Future Research. Journal of Occupational Rehabilitation 26:4, pages 434-447.
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Amy R. Allen, Sharon Newnam, Alan Petersen, Adam P. Vogel & Alex Collie. (2016) Exploring the influence of compensable injury on recovery. Journal of Vocational Rehabilitation 45:3, pages 315-325.
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Raymond C. Tait & John T. Chibnall. (2015) Workers’ Compensation Claimants with Low Back Pain: the Role of Dissatisfaction in the Transition to Disability. Psychological Injury and Law 9:1, pages 16-22.
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노지현. (2016) The Phenomenological Study on the Male Immigrant Workers' Lives after Undergoing the Industrial Accidents. Korean Journal of Social Welfare 68:1, pages 23-52.
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Darnel Murgatroyd, Keri Lockwood, Belinda Garth & Ian D Cameron. (2015) The perceptions and experiences of people injured in motor vehicle crashes in a compensation scheme setting: a qualitative study. BMC Public Health 15:1.
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Nieke A Elbers, Arno J Akkermans, Keri Lockwood, Ashley Craig & Ian D Cameron. (2015) Factors that challenge health for people involved in the compensation process following a motor vehicle crash: a longitudinal study. BMC Public Health 15:1.
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Blair A Rhode. (2015) Cubital Tunnel Syndrome Occurrence in Workers: A Review. MOJ Orthopedics & Rheumatology 3:3.
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Stephanie Premji. (2014) Barriers to Return-to-Work for Linguistic Minorities in Ontario: An Analysis of Narratives from Appeal Decisions. Journal of Occupational Rehabilitation 25:2, pages 357-367.
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Petrina P. Casey, Anne Marie Feyer & Ian D. Cameron. (2015) Associations with legal representation in a compensation setting 12 months after injury. Injury 46:5, pages 918-925.
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Rebecca Casey. (2015) Disability and unmet health care needs in Canada: A longitudinal analysis. Disability and Health Journal 8:2, pages 173-181.
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Donna Margaret McKenzie. (2015) The role of mediation in resolving workplace relationship conflict. International Journal of Law and Psychiatry 39, pages 52-59.
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Elizabeth Kilgour, Agnieszka Kosny, Donna McKenzie & Alex Collie. (2014) Healing or Harming? Healthcare Provider Interactions with Injured Workers and Insurers in Workers’ Compensation Systems. Journal of Occupational Rehabilitation 25:1, pages 220-239.
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Elizabeth Kilgour, Agnieszka Kosny, Donna McKenzie & Alex Collie. (2014) Interactions Between Injured Workers and Insurers in Workers’ Compensation Systems: A Systematic Review of Qualitative Research Literature. Journal of Occupational Rehabilitation 25:1, pages 160-181.
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Jagnoor Jagnoor, Fiona Blyth, Belinda Gabbe, Sarah Derrett, Soufiane Boufous, Michael Dinh, Robert Day, Gregory Button, Mark Gillett, Tony Joseph, Michael Nicholas, Rebecca Ivers, Chris G Maher, Simon Willcock, Justin Kenardy, Alex Collie & Ian D Cameron. (2014) Factors influencing social and health outcomes after motor vehicle crash injury: an inception cohort study protocol. BMC Public Health 14:1.
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Christian Ståhl & Elinor Edvardsson Stiwne. (2013) Narratives of Sick Leave, Return to Work and Job Mobility for People with Common Mental Disorders in Sweden. Journal of Occupational Rehabilitation 24:3, pages 543-554.
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Venerina Johnston, Gwendolen Jull, Dianne M. Sheppard & Niki Ellis. (2013) Applying principles of self-management to facilitate workers to return to or remain at work with a chronic musculoskeletal condition. Manual Therapy 18:4, pages 274-280.
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Alex Collie, Michael Fitzharris & Belinda Gabbe. (2012) Evaluation of a compensation claims management intervention for improving recovery from traumatic injury. Injury 43:9, pages 1335-1336.
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Bonnie Kirsh, Tesha Slack & Carole Anne King. (2011) The Nature and Impact of Stigma Towards Injured Workers. Journal of Occupational Rehabilitation 22:2, pages 143-154.
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Katherine Lippel. (2012) Preserving workers' dignity in workers' compensation systems: An international perspective. American Journal of Industrial Medicine 55:6, pages 519-536.
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Sophie Soklaridis, Carlo Ammendolia & David Cassidy. (2010) Looking upstream to understand low back pain and return to work: Psychosocial factors as the product of system issues. Social Science & Medicine 71:9, pages 1557-1566.
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Ellen MacEachen, Agnieszka Kosny, Sue Ferrier & Lori Chambers. (2010) The “Toxic Dose” of System Problems: Why Some Injured Workers Don’t Return to Work as Expected. Journal of Occupational Rehabilitation 20:3, pages 349-366.
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Åsa Tjulin, Ellen MacEachen & Kerstin Ekberg. (2009) Exploring Workplace Actors Experiences of the Social Organization of Return-to-Work. Journal of Occupational Rehabilitation 20:3, pages 311-321.
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Robert Guthrie, Marina Ciccarelli & Angela Babic. (2010) Work-related stress in Australia: The effects of legislative interventions and the cost of treatment. International Journal of Law and Psychiatry 33:2, pages 101-115.
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Katherine Lippel. (2010) Le droit comme outil de maintien en emploi : rôle protecteur, rôle destructeur ?Law as an employment maintenance mechanism: protective role, destructive role?El derecho como una herramienta para conservar el empleo: rol protector, rol destructor?. Perspectives interdisciplinaires sur le travail et la santé:12-1.
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Sirja Eggert. (2010) Psychosocial Factors Affecting Employees' Abilities to Return to Work. AAOHN Journal 58:2, pages 51-55.
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Lynn ShawKaren Bondy & Jillian Dodman. (2009) Client Insights on Knowledge use and Access in Return to Work. Canadian Journal of Occupational Therapy 76:5, pages 359-367.
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Katherine Lippel. (2007) Workers describe the effect of the workers' compensation process on their health: A Qu?bec study. International Journal of Law and Psychiatry 30:4-5, pages 427-443.
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