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Research Article
Exploring Guests’ Satisfaction and Dissatisfaction with Homestay Experiences: A Netnographic Study of a Rural Tourism Destination in Vietnam
Tuyen Dai Quanga Faculty of Tourism, Nguyen Tat Thanh University, Ho Chi Minh City, Vietnam
https://orcid.org/0000-0003-4599-2202
https://orcid.org/0000-0003-4599-2202, , Erose Sthapitc Senior Lecturer in Tourism, Department of Marketing, Retail and Tourism, Manchester Metropolitan University, All SaintsUKCorrespondence[email protected]
https://orcid.org/0000-0002-1650-3900
https://orcid.org/0000-0002-1650-3900 & Brian Garrodd Professor in Marketing (Research), Business, Swansea University, Swansea, United Kingdomhttps://orcid.org/0000-0002-5468-6816
https://orcid.org/0000-0002-5468-6816