Advanced search
Publication Cover
Medical Teacher Volume 32, 2010 - Issue 9
Submit an article Journal homepage
1,087
Views
36
CrossRef citations to date
0
Altmetric
Research Article

eLearning to enhance physician patient communication: A pilot test of “doc.com” and “WebEncounter” in teaching bad news delivery

Christof J. Daetwyler Drexel University College of Medicine, Philadelphia, PA, USA; CHRISTOF J. DAETWYLER, MD, is an associate professor at the DUCOM. He spent his career since 1994 on the development of technology for medical education. He received the European Academic Software Award twice, and was Joe Henderson's fellow at Dartmouth’ Interactive Media Lab for 3 years.Correspondence[email protected]
,
Diane G. Cohen Drexel University College of Medicine, Philadelphia, PA, USA; DIANE G. COHEN, has been the director and trainer of a large standardized patient program for 25 years. She is also a research associate specializing in social science research, particularly in the area of survey development pertaining to medical student, and resident medical education.
,
Edward Gracely Drexel University College of Medicine, Philadelphia, PA, USA; EDWARD GRACELY, PhD, received his PhD in Quantitative Psychology from Temple University in 1987. He began his career as a consultant and instructor at the Medical College of Pennsylvania in 1981, and currently he works for Drexel University as a consultant to a variety of researchers and instructor of statistics in numerous introductory classes.
&
Dennis H. Novack Drexel University College of Medicine, Philadelphia, PA, USA; DENNIS H. NOVACK, MD, is a professor of Medicine and an associate dean at the DUCOM. He is an internist who did a fellowship with George Engel and colleagues. He has devoted his career to improving medical education in physician–patient communication and a bio-psycho-social approach to care.
Pages e381-e390 | Published online: 26 Aug 2010

Citations (36)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (4)

Andrea J. Doyle, Clare Sullivan, Michelle O'Toole, Anna Tjin, Anastasija Simiceva, Naoise Collins, Paul Murphy, Michael J. Anderson, Claire Mulhall, Claire Condron, Debra Nestel, Robert MacAulay, Nancy McNaughton, Frank Coffey & Walter Eppich. (2023) Training simulated participants for role portrayal and feedback practices in communication skills training: A BEME scoping review: BEME Guide No. 86 . Medical Teacher 0:0, pages 1-17.
Read now
Brian J. Hess & Brent Kvern. (2021) Using Kane’s framework to build a validity argument supporting (or not) virtual OSCEs. Medical Teacher 43:9, pages 999-1004.
Read now
Valentina Piwowar, Victoria L. Barth, Diemut Ophardt & Felicitas Thiel. (2018) Evidence-based scripted videos on handling student misbehavior: the development and evaluation of video cases for teacher education. Professional Development in Education 44:3, pages 369-384.
Read now
Renato Pustilnick, Jorge S. Correia-Neto & Guilherme Vilar. (2013) E-Learning of Genetic Counseling and Basic Genetics for Psychologists in Brazil. American Journal of Distance Education 27:3, pages 145-154.
Read now

Articles from other publishers (32)

Harish Thampy, Sarah Collins, Elora Baishnab, Jess Grundy, Kurt Wilson & Timothy Cappelli. (2022) Virtual clinical assessment in medical education: an investigation of online conference technology. Journal of Computing in Higher Education 35:2, pages 223-244.
Crossref
Kristin L. Rising, Kenzie A. Cameron, David H. Salzman, Dimitrios Papanagnou, Amanda M.B. Doty, Katherine Piserchia, Benjamin E. Leiby, Ayako Shimada, William C. McGaghie, Rhea E. Powell, Matthew R. Klein, Xiao Chi Zhang, John Vozenilek & Danielle M. McCarthy. (2022) Communicating Diagnostic Uncertainty at Emergency Department Discharge: A Simulation-Based Mastery Learning Randomized Trial. Academic Medicine 98:3, pages 384-393.
Crossref
Luciana Bonnassis Burg, Getúlio Rodrigues de Oliveira Filho, Flávia Del Castanhel, Lara De Luca Maciel Schuler & Suely Grosseman. (2022) Development of a new instrument to assess the quality of physicians' delivery of bad news. Revista Brasileira de Educação Médica 46:2.
Crossref
Alessia Vincent, Tabita Urben, Christoph Becker, Katharina Beck, Christof Daetwyler, Michael Wilde, Jens Gaab, Wolf Langewitz & Sabina Hunziker. (2022) Breaking bad news: A randomized controlled trial to test a novel interactive course for medical students using blended learning. Patient Education and Counseling 105:1, pages 105-113.
Crossref
Leah Burt & Sue Kilroy. (2021) Nurse Practitioner Student Perceptions of a Multimodal Telemedicine Clinical Course. Nurse Educator 46:5, pages E122-E126.
Crossref
Conor Gilligan, Martine Powell, Marita C Lynagh, Bernadette M Ward, Chris Lonsdale, Pam Harvey, Erica L James, Dominique Rich, Sari P Dewi, Smriti Nepal, Hayley A Croft & Jonathan Silverman. (2021) Interventions for improving medical students' interpersonal communication in medical consultations. Cochrane Database of Systematic Reviews 2021:2.
Crossref
Sebastiaan M. Stuij, Constance H. C. Drossaert, Nanon H. M. Labrie, Robert L. Hulsman, Marie José Kersten, Sandra van Dulmen & Ellen M. A. Smets. (2020) Developing a digital training tool to support oncologists in the skill of information-provision: a user centred approach. BMC Medical Education 20:1.
Crossref
Danielle M. McCarthy, Rhea E. Powell, Kenzie A. Cameron, David H. Salzman, Dimitrios Papanagnou, Amanda MB. Doty, Benjamin E. Leiby, Katherine Piserchia, Matthew R. Klein, Xiao C. Zhang, William C. McGaghie & Kristin L. Rising. (2020) Simulation-based mastery learning compared to standard education for discussing diagnostic uncertainty with patients in the emergency department: a randomized controlled trial. BMC Medical Education 20:1.
Crossref
Denise LaMarraJaclyn FrenchChristine BaileyMartha T. SiskoKerry Coughlin-WellsMichael S. D. AgusVijay SrinivasanVinay M. Nadkarni. (2020) A Novel Framework Using Remote Telesimulation With Standardized Parents to Improve Research Staff Preparedness for Informed Consent in Pediatric Critical Care Research*. Pediatric Critical Care Medicine 21:12, pages e1042-e1051.
Crossref
Rajneesh Kaur, Bettina Meiser, Elvira Zilliacus, W. K. Tim Wong, Lisa Woodland, Kaaren Watts, Sarah Tomkins, David Kissane, Afaf Girgis, Phyllis Butow, Sandra Hale, Astrid Perry, Sanchia K. Aranda, Tim Shaw, Helen Tebble, Christie Norris & David Goldstein. (2018) Evaluation of an online communication skills training programme for oncology nurses working with patients from minority backgrounds. Supportive Care in Cancer 27:5, pages 1951-1960.
Crossref
Pradeep Paul George, Olena Zhabenko, Bhone Myint Kyaw, Panagiotis Antoniou, Pawel Posadzki, Nakul Saxena, Monika Semwal, Lorainne Tudor Car, Nabil Zary, Craig Lockwood & Josip Car. (2019) Online Digital Education for Postregistration Training of Medical Doctors: Systematic Review by the Digital Health Education Collaboration. Journal of Medical Internet Research 21:2, pages e13269.
Crossref
Sebastiaan M. Stuij, Nanon H. M. Labrie, Sandra van Dulmen, Marie José Kersten, Noor Christoph, Robert L. Hulsman & Ellen Smets. (2018) Developing a digital communication training tool on information-provision in oncology: uncovering learning needs and training preferences. BMC Medical Education 18:1.
Crossref
Delesha M. Carpenter, Courtney A. Roberts, Salisa C. Westrick, Stefanie P. Ferreri, Korey A. Kennelty, Kevin A. Look, Olufunmilola Abraham & Courtenay Wilson. (2018) A content review of online naloxone Continuing Education courses for pharmacists in states with standing orders. Research in Social and Administrative Pharmacy 14:10, pages 968-978.
Crossref
Judith JohnsonMaria Panagioti. (2018) Interventions to Improve the Breaking of Bad or Difficult News by Physicians, Medical Students, and Interns/Residents: A Systematic Review and Meta-Analysis. Academic Medicine 93:9, pages 1400-1412.
Crossref
Maria Silvia Vellutini Setubal, Maria Ângela Reis Goes Monteiro Antonio, Eliana Martorano Amaral & John Boulet. (2018) Improving Perinatology Residents' Skills in Breaking Bad News: A Randomized Intervention Study. Revista Brasileira de Ginecologia e Obstetrícia / RBGO Gynecology and Obstetrics 40:03, pages 137-146.
Crossref
Kelly A. Lempicki & Christine S. Holland. (2018) Web-based versus face-to-face interprofessional team encounters with standardized patients. Currents in Pharmacy Teaching and Learning 10:3, pages 344-351.
Crossref
Kirsten Freya Lea Douma, Cora M Aalfs, Evelien Dekker, Pieter J Tanis & Ellen M Smets. (2017) An E-Learning Module to Improve Nongenetic Health Professionals’ Assessment of Colorectal Cancer Genetic Risk: Feasibility Study. JMIR Medical Education 3:2, pages e24.
Crossref
Maria Silvia Vellutini Setubal, Andrea Vasconcelos Gonçalves, Sheyla Ribeiro Rocha & Eliana Martorano Amaral. (2017) Breaking Bad News Training Program Based on Video Reviews and SPIKES Strategy: What do Perinatology Residents Think about It?. Revista Brasileira de Ginecologia e Obstetrícia / RBGO Gynecology and Obstetrics 39:10, pages 552-559.
Crossref
Tatiane Angélica Phelipini Borges, Marli Terezinha Oliveira Vannuchi, Suely Grosseman & Alberto Durán González. (2017) Brazilian cross-cultural adaptation of the DocCom online module: communication for teamwork. Revista Latino-Americana de Enfermagem 25:0.
Crossref
James Gorniewicz, Michael Floyd, Koyamangalath Krishnan, Thomas W. Bishop, Fred Tudiver & Forrest Lang. (2017) Breaking bad news to patients with cancer: A randomized control trial of a brief communication skills training module incorporating the stories and preferences of actual patients. Patient Education and Counseling 100:4, pages 655-666.
Crossref
Alberto A. P. Cattaneo & Elena Boldrini. (2016) You Learn by your Mistakes. Effective Training Strategies Based on the Analysis of Video-Recorded Worked-out Examples. Vocations and Learning 10:1, pages 1-26.
Crossref
Laura J.C. Kranenburg, Sam T.H. Reerds, Martine Cools, Julie  Alderson, Miriam Muscarella, Ellie Magrite, Martijn Kuiper, Shereen Abdelgaffar, Antonio Balsamo, Raja Brauner, Jean Pierre Chanoine, Asma Deeb, Patricia Fechner, Alina German, Paul Martin Holterhus, Anders Juul, Berenice B. Mendonca, Kristen Neville, Anna Nordenstrom, Wilma Oostdijk, Rodolfo A. Rey, Meilan M. Rutter, Nalini Shah, Xiaoping  Luo, Kalinka Grijpink & Stenvert L.S. Drop. (2017) Global Application of the Assessment of Communication Skills of Paediatric Endocrinology Fellows in the Management of Differences in Sex Development Using the ESPE E-Learning.Org Portal. Hormone Research in Paediatrics 88:2, pages 127-139.
Crossref
Chunfeng Liu, Renee L Lim, Kathryn L McCabe, Silas Taylor & Rafael A Calvo. (2016) A Web-Based Telehealth Training Platform Incorporating Automated Nonverbal Behavior Feedback for Teaching Communication Skills to Medical Students: A Randomized Crossover Study. Journal of Medical Internet Research 18:9, pages e246.
Crossref
David R. Squires & Michael A. Orey. (2015) Multimodal and Adaptive Learning Management: An Iterative Design. i-manager's Journal of Educational Technology 12:3, pages 13-18.
Crossref
Carolyn Lefkowits, Paniti Sukumvanich, Rene Claxton, Madeleine Courtney-Brooks, Joseph L. Kelley, Melissa A. McNeil & Annekathryn Goodman. (2014) Needs assessment of palliative care education in gynecologic oncology fellowship: We're not teaching what we think is most important. Gynecologic Oncology 135:2, pages 255-260.
Crossref
Erik Langenau, Elizabeth Kachur & Dot Horber. (2014) Web-based objective structured clinical examination with remote standardized patients and Skype: Resident experience. Patient Education and Counseling 96:1, pages 55-62.
Crossref
Laura Kranenburg-van Koppen, Kalinka Grijpink-van den Biggelaar & Stenvert Drop. (2013) An interactive E-Learning Portal in Pediatric Endocrinology: Practical Experience. Pharmacy 1:2, pages 160-171.
Crossref
Elpida Artemiou, Cindy L. Adams, Andrea Vallevand, Claudio Violato & Kent G. Hecker. (2013) Measuring the Effectiveness of Small-Group and Web-Based Training Methods in Teaching Clinical Communication: A Case Comparison Study. Journal of Veterinary Medical Education 40:3, pages 242-251.
Crossref
Kalyani Premkumar, Niel Cowie, Cyril M. Coupal & Kevin Boechler. (2013) Software for Annotating Videos—A Resource to Facilitate Active Learning in the Digital Age. Creative Education 04:07, pages 465-469.
Crossref
V. R. C. Alexander. (2012) Audit of hospital doctor training in sick note certification. Occupational Medicine 62:8, pages 595-599.
Crossref
Alexandre Nonino, Stenia Gonçalves Magalhães & Denise Pinheiro Falcão. (2012) Treinamento médico para comunicação de más notícias: revisão da literatura. Revista Brasileira de Educação Médica 36:2, pages 228-233.
Crossref
Emily C. Singer & Ernest E. Wang. (2011) Simulations in Internal Medicine. Disease-a-Month 57:11, pages 744-756.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.