Citations (113)
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Ryota Inokuchi, Masao Iwagami, Yu Sun, Ayaka Sakamoto & Nanako Tamiya. (2022) Machine learning models predicting undertriage in telephone triage. Annals of Medicine 54:1, pages 2989-2996.
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Edmond Brasseur, Allison Gilbert, Anne-Françoise Donneau, Justine Monseur, Alexandre Ghuysen & Vincent D’Orio. (2022) Reliability and validity of an original nurse telephone triage tool for out-of-hours primary care calls: the SALOMON algorithm. Acta Clinica Belgica 77:3, pages 640-646.
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Bernice Engeltjes, Ageeth Rosman, Loes C M Bertens, Eveline Wouters, Doug Cronie & Fedde Scheele. (2021) Reliability of Dutch Obstetric Telephone Triage. Risk Management and Healthcare Policy 14, pages 3247-3254.
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Bernice Engeltjes, Corlijn Van Dijk, Ageeth Rosman, Rudy Rijke, Fedde Scheele & Eveline Wouters. (2021) Validation of Dutch Obstetric Telephone Triage System: A Prospective Validation Study. Risk Management and Healthcare Policy 14, pages 1907-1915.
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Shala Cunningham, David W Musick & David B Trinkle. (2021) Evaluation of an Interprofessional Learning Experience for Telephone Consultations. Advances in Medical Education and Practice 12, pages 215-225.
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Bent Håkan Lindberg, Ingrid Keilegavlen Rebnord & Sigurd Høye. (2021) Phone triage nurses’ assessment of respiratory tract infections – the tightrope walk between gatekeeping and service providing. A qualitative study. Scandinavian Journal of Primary Health Care 39:2, pages 139-147.
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Edmond Brasseur, Jean-Christophe Servotte, Anne-Francoise Donneau, Samuel Stipulante, Vincent d'Orio & Alexandre Ghuysen. (2019) Triage for out-of-hours primary care calls: a reliability study of a new French-language algorithm, the SALOMON rule. Scandinavian Journal of Primary Health Care 37:2, pages 227-232.
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D. S. Graversen, A. F. Pedersen, A. H. Carlsen, F. Bro, L. Huibers & M. B. Christensen. (2019) Quality of out-of-hours telephone triage by general practitioners and nurses: development and testing of the AQTT – an assessment tool measuring communication, patient safety and efficiency. Scandinavian Journal of Primary Health Care 37:1, pages 18-29.
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Annica Björkman & Martin Salzmann-Erikson. (2019) Giving advice to callers with mental illness: adaptation among telenurses at Swedish Healthcare Direct. International Journal of Qualitative Studies on Health and Well-being 14:1.
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AA Adeniji & LH Mabuza. (2018) ‘Telephone Triage’: a possible means of managing the after-hours patient load at primary health care facilities in South Africa. South African Family Practice 60:6, pages 219-224.
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Marie Lass, Camilla Rahr Tatari, Camilla Hoffmann Merrild, Linda Huibers & Helle Terkildsen Maindal. (2018) Contact to the out-of-hours service among Danish parents of small children – a qualitative interview study. Scandinavian Journal of Primary Health Care 36:2, pages 216-223.
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Louise E. Curley, Janice Moody, Rukshar Gobarani, Trudi Aspden, Maree Jensen, Maureen McDonald, John Shaw & Janie Sheridan. (2016) Is there potential for the future provision of triage services in community pharmacy?. Journal of Pharmaceutical Policy and Practice 9:1.
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Magnus Hjortdahl, Peder Halvorsen & Mette Bech Risør. (2016) Rural GPs’ attitudes toward participating in emergency medicine: a qualitative study. Scandinavian Journal of Primary Health Care 34:4, pages 377-384.
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Marleen Smits, Suzan Hanssen, Linda Huibers & Paul Giesen. (2016) Telephone triage in general practices: A written case scenario study in the Netherlands. Scandinavian Journal of Primary Health Care 34:1, pages 28-36.
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H. Philips, J. Van Bergen, L. Huibers, A. Colliers, S. Bartholomeeusen, S. Coenen & R. Remmen. (2015) Agreement on urgency assessment between secretaries and general practitioners: an observational study in out-of-hours general practice service in Belgium. Acta Clinica Belgica 70:5, pages 309-314.
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Ruediger Leutgeb, Nicola Walker, Roy Remmen, Zalika Klemenc-Ketis, Joachim Szecsenyi & Gunter Laux. (2014) On a European collaboration to identify organizational models, potential shortcomings and improvement options in out-of-hours primary health care. European Journal of General Practice 20:3, pages 233-237.
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Marleen Smits, Linda Huibers, Anita Oude Bos & Paul Giesen. (2012) Patient satisfaction with out-of-hours GP cooperatives: A longitudinal study. Scandinavian Journal of Primary Health Care 30:4, pages 206-213.
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Rebecca Payne, Aileen Clarke, Nadia Swann, Jackie van Dael, Natassia Brenman, Rebecca Rosen, Adam Mackridge, Lucy Moore, Asli Kalin, Emma Ladds, Nina Hemmings, Sarah Rybczynska-Bunt, Stuart Faulkner, Isabel Hanson, Sophie Spitters, Sietse Wieringa, Francesca H Dakin, Sara E Shaw, Joseph Wherton, Richard Byng, Laiba Husain & Trisha Greenhalgh. (2023) Patient safety in remote primary care encounters: multimethod qualitative study combining Safety I and Safety II analysis. BMJ Quality & Safety, pages bmjqs-2023-016674.
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Stefan Bushuven, Michael Bentele, Stefanie Bentele, Bianka Gerber, Joachim Bansbach, Julian Ganter, Milena Trifunovic-Koenig & Robert Ranisch. (2023) “ChatGPT, Can You Help Me Save My Child’s Life?” - Diagnostic Accuracy and Supportive Capabilities to Lay Rescuers by ChatGPT in Prehospital Basic Life Support and Paediatric Advanced Life Support Cases – An In-silico Analysis. Journal of Medical Systems 47:1.
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Caroline Gren, Asbjoern Boerch Hasselager, Gitte Linderoth, Marianne Sjølin Frederiksen, Fredrik Folke, Annette Kjær Ersbøll, Hejdi Gamst-Jensen & Dina Cortes. (2023) Video triage in calls concerning children with fever at an out-of-hours medical helpline: a prospective quality improvement study. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 31:1.
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Sek Ying ChairWai Tong Chien, Sally KendallYuli Zang, Ting LiuKai Chow Choi. (2023) Effects of Telephone Consultation on Safety, Service Use, Patient Satisfaction, and Workload: Systematic Review and Meta-Analysis of Randomized Trials. Telemedicine and e-Health.
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Lisa Duncan, Peter Murchie, Wei Lynn Khor, Shona Fielding, Jillian Evans & Rosalind Adam. (2023) Rural and Urban patients’ Requirements and Experiences of Out-of-hours medical care after cancer (RUREO): a questionnaire study. BMJ Open 13:7, pages e073392.
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Caroline Gren, Asbjoern Boerch Hasselager, Gitte Linderoth, Marianne Sjølin Frederiksen, Fredrik Folke, Annette Kjær Ersbøll, Hejdi Gamst-Jensen & Dina Cortes. (2023) Video triage of children with respiratory symptoms at a medical helpline is safe and feasible–a prospective quality improvement study. PLOS ONE 18:4, pages e0284557.
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Britta Jensen, Henrik Vardinghus-Nielsen, Elisabeth Helen Anna Mills, Amalie Lykkemark Møller, Filip Gnesin, Nertila Zylyftari, Kristian Kragholm, Fredrik Folke, Helle Collatz Christensen, Stig Nikolaj Blomberg, Christian Torp-Pedersen & Henrik Bøggild. (2023) “I just haven’t experienced anything like this before”: A qualitative exploration of callers’ interpretation of experienced conditions in telephone consultations preceding a myocardial infarction. Patient Education and Counseling 109, pages 107643.
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Sarah Hertens, Chris Van der Mullen & Birgitte Schoenmakers. (2023) The feasibility of teleconsultations in unplanned primary care: an intervention study in Belgium, 2021. Archives of Public Health 81:1.
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Dennis Schou Graversen, Anette Fischer Pedersen, Morten Bondo Christensen, Fredrik Folke & L Huibers. (2023) Factors associated with undertriage and overtriage in telephone triage in Danish out-of-hours primary care: a natural quasi-experimental cross-sectional study of randomly selected and high-risk calls. BMJ Open 13:3, pages e064999.
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Laure Abensur Vuillaume, Julien Turpinier, Lauriane Cipolat, Arnaud-Dépil-Duval, Thomas Dumontier, Nicolas Peschanski, Yann Kieffer, Boris Barbat, Thomas Riquier, Vincent Dinot & Joris Galland. (2023) Exploratory study: Evaluation of a symptom checker effectiveness for providing a diagnosis and evaluating the situation emergency compared to emergency physicians using simulated and standardized patients. PLOS ONE 18:2, pages e0277568.
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Amy Manten, Remco P Rietveld, Lukas de Clercq, Inge van Hulst, Wim A M Lucassen, Eric P Moll van Charante & Ralf E Harskamp. (2023) Evaluation of telephone triage among chest pain patients in out-of-hours primary care in the Netherlands (TRACE). Family Practice 40:1, pages 23-29.
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Mehrdad Farzandipour, Ehsan Nabovati & Reihane Sharif. (2023) The effectiveness of tele-triage during the COVID-19 pandemic: A systematic review and narrative synthesis. Journal of Telemedicine and Telecare, pages 1357633X2211502.
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Bent Håkan Lindberg, Ingrid Keilegavlen Rebnord & Sigurd Høye. (2023) Effect of an educational intervention for telephone triage nurses on out-of-hours attendance: a pragmatic randomized controlled study. BMC Health Services Research 23:1.
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D.V. Prometnoy, Yu.S. Aleksandrovich & P.E. Anchutin. (2023) Critical care advisory support and telemedicine technologies for in-hospital medical care in children. Anesteziologiya i reanimatologiya:1, pages 75.
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Ricardo Collar Rebolho & Fabiano Maury Raupp. (2023) Implementation costs of telephone nurse triage service. Cadernos de Saúde Pública 39:3.
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Eric S. Kirkendall, Patrick W. Brady, Sarah D. Corathers, Richard M. Ruddy, Catherine Fox, Hailee Nelson, Tosha B. Wetterneck, Isabelle Rodgers & Kathleen E. Walsh. (2023) Safer Type 1 Diabetes Care at Home: SEIPS-based Process Mapping with Parents and Clinicians. Pediatric Quality & Safety 8:3, pages e649.
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Shaymaa Abdulreda Ali & Walid El Ansari. (2022) Patient-reported orofacial-dental pain severity and tele-triage decisions during COVID-19 pandemic: Does the severity of pain drive tele-triage decisions?. BMC Oral Health 22:1.
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Charles Bircher, Matt Wilkes, Nicole Zahradka, Emily Wells & Ed Prosser-Snelling. (2022) Remote care and triage of obstetric patients with COVID-19 in the community: operational considerations. BMC Pregnancy and Childbirth 22:1.
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Ashim Gupta & Manu Gupta. (2022) Emergence of teledentistry during COVID-19 for management of dental services. International Journal of Oral Health Dentistry 8:3, pages 198-200.
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T.K. Mavropulo & S.O. Mokia-Serbina. (2022) Telephone consultations of pediatric patients — how safe is it?. CHILD`S HEALTH 17:3, pages 155-166.
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Yu.K. Bolbot, T.A. Bordii, S.V. Alifanova & M.V. Kalichevska. (2022) Staphylococcus aureus infection in children: diagnosis and treatment in the context of antibiotic resistance spread. CHILD`S HEALTH 17:3, pages 144-154.
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Britta Jensen, Henrik Vardinghus-Nielsen, Elisabeth Helen Anna Mills, Amalie Lykkemark Møller, Filip Gnesin, Nertila Zylyftari, Kristian Kragholm, Fredrik Folke, Helle Collatz Christensen, Stig Nikolaj Blomberg, Christian Torp-Pedersen & Henrik Bøggild. (2022) “Like a rainy weather inside of me”: Qualitative content analysis of telephone consultations concerning back pain preceding out-of-hospital cardiac arrest. International Emergency Nursing 64, pages 101200.
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Peter Hodgins, Megan McMinn, Anoop Shah, Matthew J Reed, Stewart Mercer & Bruce Guthrie. (2022) Unscheduled care pathways in patients with myocardial infarction in Scotland. Heart 108:14, pages 1129-1136.
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Hai Nguyen, Andras Meczner, Krista Burslam-Dawe & Benedict Hayhoe. (2022) Triage Errors in Primary and Pre–Primary Care. Journal of Medical Internet Research 24:6, pages e37209.
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Caroline Gren, Ingrid Egerod, Gitte Linderoth, Asbjoern Boerch Hasselager, Marianne Sjølin Frederiksen, Fredrik Folke, Annette Kjær Ersbøll, Dina Cortes & Hejdi Gamst-Jensen. (2022) “We can’t do without it”: Parent and call-handler experiences of video triage of children at a medical helpline. PLOS ONE 17:4, pages e0266007.
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Shaymaa Abdulreda Ali, Abdul Mueen A. Al-QahtaniSuhayla R. Al BanaiFatima J. AlbakerAlanoud E. AlmarriKhalid Al-HaithamiMohannad N. KhandakjiWalid El Ansari. (2022) Role of Newly Introduced Teledentistry Service in the Management of Dental Emergencies During COVID-19 Pandemic in Qatar: A Cross-Sectional Analysis. Telemedicine and e-Health.
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Keegan Shepard, Sally Spencer, Carol Kelly & Paresh Wankhade. (2022) Staff perceptions of patient safety in the NHS ambulance services: an exploratory qualitative study. British Paramedic Journal 6:4, pages 18-25.
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Viktoras Justickis. (2022) Diagnosis of Rare but Dangerous Diseases in Primary Telephone Consultation. SOCRATES. Rīgas Stradiņa universitātes Juridiskās fakultātes elektroniskais juridisko zinātnisko rakstu žurnāls / SOCRATES. Rīga Stradiņš University Faculty of Law Electronic Scientific Journal of Law 2:23, pages 28-38.
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Vanashree Sexton, Jeremy Dale, Carol Bryce, James Barry, Elizabeth Sellers & Helen Atherton. (2022) Service use, clinical outcomes and user experience associated with urgent care services that use telephone-based digital triage: a systematic review. BMJ Open 12:1, pages e051569.
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Vanashree Sexton, Jeremy Dale & Helen Atherton. (2021) An evaluation of service user experience, clinical outcomes and service use associated with urgent care services that utilise telephone-based digital triage: a systematic review protocol. Systematic Reviews 10:1.
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Farah Islam, Marc Sabbe, Pieter Heeren & Koen Milisen. (2021) Consistency of decision support software-integrated telephone triage and associated factors: a systematic review. BMC Medical Informatics and Decision Making 21:1.
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Ryota Inokuchi, Xueying Jin, Masao Iwagami, Toshikazu Abe, Masatoshi Ishikawa & Nanako Tamiya. (2021) Factors associated with undertriage in patients classified by the need to visit a hospital by telephone triage: a retrospective cohort study. BMC Emergency Medicine 21:1.
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Viola Mambrey, Patricia Vu-Eickmann, Peter Angerer & Adrian Loerbroks. (2021) Associations between Psychosocial Working Conditions and Quality of Care (i.e., Slips and Lapses, and Perceived Social Interactions with Patients)—A Cross-Sectional Study among Medical Assistants. International Journal of Environmental Research and Public Health 18:18, pages 9693.
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Jacob A. Mack, Helen K. Morgan, James T. Fitzgerald, Eric C. Walford & Lauren A. Heidemann. (2021) The Development of a Video Intervention to Improve Senior Medical Students’ Performance on Outpatient Telephone Encounters: a Delphi Analysis and Randomized Controlled Trial. Medical Science Educator 31:4, pages 1429-1439.
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Atsushi Sakurai, Jun Oda, Takashi Muguruma, Shiei Kim, Sachiko Ohta, Takeru Abe & Naoto Morimura. (2021) Revision of the Protocol of the Telephone Triage System in Tokyo, Japan. Emergency Medicine International 2021, pages 1-6.
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Birgitte Schoenmakers, Lukas Delmeiren, Sjors Pietermans, Marco Janssens, Chris Van Der Mullen & Marc Sabbe. (2021) The implementation of the nationwide out-of-hours phone number 1733 in Belgium: analysis of efficiency and safety. Primary Health Care Research & Development 22.
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Matthieu Heidet, Florence Canoui-Poitrine, François Revaux, Thomas Perennou, Maeva Bertin, Charles Binetruy, Julien Palazzi, Eric Tapiero, Michel Nguyen, Paul-Georges Reuter, Eric Lecarpentier, Julien Vaux & Jean Marty. (2019) Factors affecting medical file documentation during telephone triage at an emergency call centre: a cross-sectional study of out-of-hours home visits by general practitioners in France. BMC Health Services Research 19:1.
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