Advanced search
Publication Cover
Journal of Mental Health Volume 21, 2012 - Issue 1
Submit an article Journal homepage
5,087
Views
79
CrossRef citations to date
0
Altmetric
Research Article

VOICE: Developing a new measure of service users' perceptions of inpatient care, using a participatory methodology

Jo Evansa Health Service and Population DepartmentCorrespondence[email protected]
,
Diana Rosea Health Service and Population Department
,
Clare Flacha Health Service and Population Department
,
Emese Csipkeb Psychology Department, Institute of Psychiatry, Kings College London, London, UK
,
Helen Glossopc Salomons, Canterbury Christ Church University, Kent, UK
,
Paul Mccronea Health Service and Population Department
,
Tom Craiga Health Service and Population Department
&
Til Wykesb Psychology Department, Institute of Psychiatry, Kings College London, London, UK
 show all
Pages 57-71 | Published online: 18 Jan 2012

Citations (79)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (17)

F. Klein, J. Schleithoff, M. Schulz, K. Webel, H. Foullois, M. Loehr & K.-T. Kronmueller. (2023) Development and validation of the German translation of the views on inpatient care (VOICE-DE) outcome measure to assess service users’ perceptions of inpatient psychiatric care. Journal of Mental Health 32:3, pages 560-566.
Read now
Simon Riches, Meirion Yusuf-George, Natalie Steer, Carolina Fialho, Ruxandra Vasile, Sarah L. Nicholson, Saira Waheed, Helen L. Fisher & Shuo Zhang. (2023) Videoconference-based Creativity Workshops for mental health staff during the COVID-19 pandemic. Arts & Health 0:0, pages 1-13.
Read now
Claire Powell, Simran Bedi, Selina Nath, Laura Potts, Kylee Trevillion & Louise Howard. (2022) Mothers’ experiences of acute perinatal mental health services in England and Wales: a qualitative analysis. Journal of Reproductive and Infant Psychology 40:2, pages 155-167.
Read now
Michael Olasoji, Virginia Plummer & Wendy Cross. (2021) Strategies for Implementing Consumer Involvement in Nursing Handover on Acute Mental Health In-Patient Units. Issues in Mental Health Nursing 42:10, pages 951-959.
Read now
Sara Fernandes, Guillaume Fond, Xavier Yves Zendjidjian, Karine Baumstarck, Christophe Lançon, Fabrice Berna, Franck Schurhoff, Bruno Aouizerate, Chantal Henry, Bruno Etain, Ludovic Samalin, Marion Leboyer, Pierre-Michel Llorca, Magali Coldefy, Pascal Auquier & Laurent Boyer. (2020) Measuring the Patient Experience of Mental Health Care: A Systematic and Critical Review of Patient-Reported Experience Measures. Patient Preference and Adherence 14, pages 2147-2161.
Read now
M. Abram, Y. Awenat, R. Byrne, M. Fin, S. Finlayson, G. Foat-Smith, M. Galarza, G. Haddock, P. Jackson, G. Lee, S. Melia, J. McCulla, L. Messham, J. Mulligan & L. Wardle. (2020) A pilot study exploring the utility of a ‘therapeutic research group’ intervention for people experiencing psychosis related difficulties.. Advances in Mental Health 18:2, pages 179-196.
Read now
Alison Faulkner. (2017) Survivor research and Mad Studies: the role and value of experiential knowledge in mental health research. Disability & Society 32:4, pages 500-520.
Read now
Dan Robotham, Til Wykes, Diana Rose, Lisa Doughty, Sally Strange, Joanne Neale & Matthew Hotopf. (2016) Service user and carer priorities in a Biomedical Research Centre for mental health. Journal of Mental Health 25:3, pages 185-188.
Read now
Emese Csipke, Constantina Papoulias, Silia Vitoratou, Paul Williams, Diana Rose & Til Wykes. (2016) Design in mind: eliciting service user and frontline staff perspectives on psychiatric ward design through participatory methods. Journal of Mental Health 25:2, pages 114-121.
Read now
Joanne Neale & John Strang. (2015) Philosophical ruminations on measurement: methodological orientations of patient reported outcome measures (PROMS). Journal of Mental Health 24:3, pages 123-125.
Read now
Joanne Neale, Charlotte Tompkins, Carly Wheeler, Emily Finch, John Marsden, Luke Mitcheson, Diana Rose, Til Wykes & John Strang. (2015) “You’re all going to hate the word ‘recovery’ by the end of this”: Service users’ views of measuring addiction recovery. Drugs: Education, Prevention and Policy 22:1, pages 26-34.
Read now
Xavier Y Zendjidjian, Pascal Auquier, Christophe Lançon, Anderson Loundou, Nathalie Parola, Melanie Faugère & Laurent Boyer. (2014) Determinants of patient satisfaction with hospital health care in psychiatry: results based on the SATISPSY-22 questionnaire. Patient Preference and Adherence 8, pages 1457-1464.
Read now
Xavier-Yves Zendjidjian, Karine Baumstarck, Pascal Auquier, Anderson Loundou, Christophe Lançon & Laurent Boyer. (2014) Satisfaction of hospitalized psychiatry patients: why should clinicians care?. Patient Preference and Adherence 8, pages 575-583.
Read now
Damian Smith, Eric Roche, Kieran O’Loughlin, Daria Brennan, Kevin Madigan, John Lyne, Larkin Feeney & Brian O’Donoghue. (2014) Satisfaction with services following voluntary and involuntary admission. Journal of Mental Health 23:1, pages 38-45.
Read now
Joan Trujols, Maria J. Portella, Ioseba Iraurgi, M. Josefa Campins, Núria Siñol & José Pérez de Los Cobos. (2013) Patient-reported outcome measures: Are they patient-generated, patient-centred or patient-valued?. Journal of Mental Health 22:6, pages 555-562.
Read now
Toril Borch Terkelsen & Inger Beate Larsen. (2013) The locked psychiatric ward: Hotel or detention camp for people with dual diagnosis. Journal of Mental Health 22:5, pages 412-419.
Read now
MIKE SLADE, JULIE WILLIAMS, VICTORIA BIRD, MARY LEAMY & CLAIR LE BOUTILLIER. (2012) Recovery grows up. Journal of Mental Health 21:2, pages 99-103.
Read now

Articles from other publishers (62)

Joanne Evans, Rose Tinch-Taylor, Emese Csipke, Matteo Cella, Andrew Pickles, Paul McCrone, Dominic Stringer, Abigail Oliver, Clare Reeder, Max Birchwood, David Fowler, Kathryn Greenwood, Sonia Johnson, Jesus Perez, Rosa Ritunnano, Andrew Thompson, Rachel Upthegrove, Jon Wilson, Alex Kenny, Iris Isok, Eileen M. Joyce & Til Wykes. (2023) Satisfaction with cognitive remediation therapy: its effects on implementation and outcomes using the cognitive remediation satisfaction scale. Schizophrenia 9:1.
Crossref
Jacob Clark & Euan MacLennan. (2023) Measuring Experience of Inpatient Child and Adolescent Mental Health Services (CAMHS). International Journal of Environmental Research and Public Health 20:11, pages 5940.
Crossref
Sebastian von Peter, Patrick Jänchen, Lena Göppert, Timo Beeker, Jenny Ziegenhagen, Rosa Kato Glück, Helene Krispin, Andrea Pfennig, Martin Heinze, Julian Schwarz & Yuriy Ignatyev. (2023) Erlebensbezogene Qualitätsmerkmale für die psychiatrische Behandlung: Vorstellung eines vorläufigen multivariaten Konstrukts. Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen 176, pages 51-60.
Crossref
Katherine Berry, Jessica Raphael, Helen Wilson, Sandra Bucci, Richard J Drake, Dawn Edge, Richard Emsley, Gill Gilworth, Karina Lovell, Bolanle Odebiyi, Owen Price, Matt Sutton, Rachel Winter & Gillian Haddock. (2022) A cluster randomised controlled trial of a ward-based intervention to improve access to psychologically-informed care and psychological therapy for mental health in-patients. BMC Psychiatry 22:1.
Crossref
Jiang Liu & Lin Chen. (2022) Development and Validation of a Chinese Standardized Client Satisfaction Scale. Research on Social Work Practice 32:8, pages 1019-1031.
Crossref
Ioannis BakolisPrashant GuptaTil Wykes. (2022) Experience of Inpatient Mental Health Care Assessed With Service User–Developed and Conventional Patient-Reported Outcome Measures. Psychiatric Services 73:10, pages 1132-1139.
Crossref
Sebastian von Peter, Helene Krispin, Rosa Kato Glück, Jenny Ziegenhagen, Lena Göppert, Patrick Jänchen, Christine Schmid, Anne Neumann, Fabian Baum, Bettina Soltmann, Martin Heinze, Julian Schwarz, Timo Beeker & Yuriy Ignatyev. (2022) Needs and Experiences in Psychiatric Treatment (NEPT)- Piloting a Collaboratively Generated, Initial Research Tool to Evaluate Cross-Sectoral Mental Health Services. Frontiers in Psychiatry 13.
Crossref
Diana Susan RoseDiana Susan Rose. 2022. Mad Knowledges and User-Led Research. Mad Knowledges and User-Led Research 207 247 .
Jessica Raphael, Taryn Hutchinson, Gillian Haddock, Richard Emsley, Sandra Bucci, Karina Lovell, Dawn Edge, Owen Price, Alisa Udachina, Christine Day, Catherine Cross, Craig Peak, Richard Drake & Katherine Berry. (2021) A study on the feasibility of delivering a psychologically informed ward‐based intervention on an acute mental health ward. Clinical Psychology & Psychotherapy 28:6, pages 1587-1597.
Crossref
Clara Cocho Santalla, Ignacio Vera López, Belén Bardón Rivera, María Dolores Gómez Olmeda, Rosa Duque Domínguez, Patricia Fadón Martín, Margarita Blanco Prieto, Silvia García Jorge, Ángeles Martínez Hernanz, Almudena Molina Serrano, Encarnación Mollejo Aparicio, Patricia Nava García, Mercè Salvador Robert, Eva María Sánchez Morla, Belén Sanz-Aranguez Ávila, Alicia Vives Luengo, María Rosario Martínez Arias & Francisco Javier Sanz Fuentenebro. (2021) Patient satisfaction with hospital health care on acute psychiatric units: Development and validation of the PSYQUEST questionnaire. Revista de Psiquiatría y Salud Mental.
Crossref
Piers Gooding. 2021. Mental Health, Legal Capacity, and Human Rights. Mental Health, Legal Capacity, and Human Rights 273 287 .
. 2021. Mental Health, Legal Capacity, and Human Rights. Mental Health, Legal Capacity, and Human Rights.
Keren Semyonov-Tal. (2021) Complaints and Satisfaction of Patients in Psychiatric Hospitals: The Case of Israel. Journal of Patient Experience 8, pages 237437352199722.
Crossref
Sagar Jilka, Clarissa Mary Odoi, Sazan Meran, James H MacCabe & Til Wykes. (2021) Investigating Patient Acceptability of Stratified Medicine for Schizophrenia: A Mixed Methods Study. Schizophrenia Bulletin Open 2:1.
Crossref
Caroline Laker, Matteo Cella, Felicity Callard & Til Wykes. (2019) The impact of ward climate on staff perceptions of barriers to research‐driven service changes on mental health wards: A cross‐sectional study. Journal of Psychiatric and Mental Health Nursing 27:3, pages 281-295.
Crossref
Diana Rose. (2019) On personal epiphanies and collective knowledge in survivor research and action. Social Theory & Health 18:2, pages 110-122.
Crossref
Indigo Daya, Bridget Hamilton & Cath Roper. (2019) Authentic engagement: A conceptual model for welcoming diverse and challenging consumer and survivor views in mental health research, policy, and practice. International Journal of Mental Health Nursing 29:2, pages 299-311.
Crossref
Victoria Bird, Elisabetta Miglietta, Domenico Giacco, Michael Bauer, Lauren Greenberg, Vincent Lorant, Jacek Moskalewicz, Pablo Nicaise, Andrea Pfennig, Mirella Ruggeri, Marta Welbel & Stefan Priebe. (2019) Factors associated with satisfaction of inpatient psychiatric care: a cross country comparison. Psychological Medicine 50:2, pages 284-292.
Crossref
James Mugisha, Charlotte Hanlon, Birthe Loa Knizek, Joshua Ssebunnya, Davy Vancampfort, Eugene Kinyanda & Fred Kigozi. (2019) The experience of mental health service users in health system strengthening: lessons from Uganda. International Journal of Mental Health Systems 13:1.
Crossref
Caroline Laker, Matteo Cella, Deborah Agbediro, Felicity Callard & Til Wykes. (2019) The side effects of service changes: exploring the longitudinal impact of participation in a randomised controlled trial (DOORWAYS) on staff perceptions of barriers to change. BMC Psychiatry 19:1.
Crossref
Michael Coffey, Ben Hannigan, Sally Barlow, Martin Cartwright, Rachel Cohen, Alison Faulkner, Aled Jones & Alan Simpson. (2019) Recovery-focused mental health care planning and co-ordination in acute inpatient mental health settings: a cross national comparative mixed methods study. BMC Psychiatry 19:1.
Crossref
Laura Sheard, Claire Marsh, Thomas Mills, Rosemary Peacock, Joseph Langley, Rebecca Partridge, Ian Gwilt & Rebecca Lawton. (2019) Using patient experience data to develop a patient experience toolkit to improve hospital care: a mixed-methods study. Health Services and Delivery Research 7:36, pages 1-104.
Crossref
Claudia Bull, Joshua Byrnes, Ruvini Hettiarachchi & Martin Downes. (2019) A systematic review of the validity and reliability of patient‐reported experience measures. Health Services Research 54:5, pages 1023-1035.
Crossref
Claire Marsh, Rosemary Peacock, Laura Sheard, Lesley Hughes & Rebecca Lawton. (2019) Patient experience feedback in UK hospitals: What types are available and what are their potential roles in quality improvement (QI)?. Health Expectations 22:3, pages 317-326.
Crossref
Caroline Laker, Matteo Cella, Felicity Callard & Til Wykes. (2019) Why is change a challenge in acute mental health wards? A cross-sectional investigation of the relationships between burnout, occupational status and nurses’ perceptions of barriers to change. International Journal of Mental Health Nursing 28:1, pages 190-198.
Crossref
Emese Csipke, Til Wykes, Stephen Nash, Paul Williams, Leo Koeser, Paul McCrone, Diana Rose & Tom Craig. (2019) Changing nurses’ views of the therapeutic environment: randomised controlled trial. BJPsych Open 5:1.
Crossref
Til Wykes, Emese Csipke, Diana Rose, Thomas Craig, Paul McCrone, Paul Williams, Leonardo Koeser & Stephen Nash. (2018) Patient involvement in improving the evidence base on mental health inpatient care: the PERCEIVE programme. Programme Grants for Applied Research 6:7, pages 1-182.
Crossref
Liz Brosnan. (2018) Who’s Talking About Us Without Us? A Survivor Research Interjection into an Academic Psychiatry Debate on Compulsory Community Treatment Orders in Ireland. Laws 7:4, pages 33.
Crossref
Ann Faerden, Siv Hege Lyngstad, Carmen Simonsen, Petter Andreas Ringen, Oleg Papsuev, Ingrid Dieset, Ole A Andreassen, Ingrid Agartz, Stephen R Marder & Ingrid Melle. (2018) Reliability and validity of the self-report version of the apathy evaluation scale in first-episode Psychosis: Concordance with the clinical version at baseline and 12 months follow-up. Psychiatry Research 267, pages 140-147.
Crossref
Michelle Olding, Kanna Hayashi, Lindsay Pearce, Brittany Bingham, Michelle Buchholz, Delilah Gregg, Dave Hamm, Laura Shaver, Rachael McKendry, Rolando Barrios & Bohdan Nosyk. (2018) Developing a patient-reported experience questionnaire with and for people who use drugs: A community engagement process in Vancouver’s Downtown Eastside. International Journal of Drug Policy 59, pages 16-23.
Crossref
Diana Rose. (2018) Participatory research: real or imagined. Social Psychiatry and Psychiatric Epidemiology 53:8, pages 765-771.
Crossref
Anna Kristine Waldemar, Bente Appel Esbensen, Lisa Korsbek, Lone Petersen & Sidse Arnfred. (2018) Recovery orientation in mental health inpatient settings: Inpatient experiences?. International Journal of Mental Health Nursing 27:3, pages 1177-1187.
Crossref
Elisabetta Miglietta, Clara Belessiotis-Richards, Mirella Ruggeri & Stefan Priebe. (2018) Scales for assessing patient satisfaction with mental health care: A systematic review. Journal of Psychiatric Research 100, pages 33-46.
Crossref
T. Wykes, E. Csipke, P. Williams, L. Koeser, S. Nash, D. Rose, T. Craig & P. McCrone. (2017) Improving patient experiences of mental health inpatient care: a randomised controlled trial. Psychological Medicine 48:3, pages 488-497.
Crossref
Gillian MacIntyre, Ailsa Stewart & Pearse McCuskerGillian MacIntyre, Ailsa Stewart & Pearse McCusker. 2018. Safeguarding Adults. Safeguarding Adults 95 114 .
T. Wykes, J. Evans, C. Paton, T. R. E. Barnes, D. Taylor, R. Bentall, B. Dalton, T. Ruffell, D. Rose & S. Vitoratou. (2017) What side effects are problematic for patients prescribed antipsychotic medication? The Maudsley Side Effects (MSE) measure for antipsychotic medication. Psychological Medicine 47:13, pages 2369-2378.
Crossref
Alan Simpson, Michael Coffey, Ben Hannigan, Sally Barlow, Rachel Cohen, Aled Jones, Alison Faulkner, Alexandra Thornton, Jitka Všetečková, Mark Haddad & Karl Marlowe. (2017) Cross-national mixed-methods comparative case study of recovery-focused mental health care planning and co-ordination in acute inpatient mental health settings (COCAPP-A). Health Services and Delivery Research 5:26, pages 1-234.
Crossref
M. Bunyan, J. Crowley, N. Smedley, M-F. Mutti, A. Cashen, T. Thompson & J. Foster. (2017) Feasibility of training nurses in motivational interviewing to improve patient experience in mental health inpatient rehabilitation: a pilot study. Journal of Psychiatric and Mental Health Nursing 24:4, pages 221-231.
Crossref
Coralie Gandré, Jeanne Gervaix, Julien Thillard, Jean-Marc Macé, Jean-Luc Roelandt & Karine Chevreul. (2017) The Development of Psychiatric Services Providing an Alternative to Full-Time Hospitalization Is Associated with Shorter Length of Stay in French Public Psychiatry. International Journal of Environmental Research and Public Health 14:3, pages 325.
Crossref
Gillian Haddock, Linda Davies, Emma Evans, Richard Emsley, Patricia Gooding, Lisa Heaney, Sarah Jones, James Kelly, Ailsa Munro, Sarah Peters, Daniel Pratt, Nicholas Tarrier, Kirsten Windfuhr & Yvonne Awenat. (2016) Investigating the feasibility and acceptability of a cognitive behavioural suicide prevention therapy for people in acute psychiatric wards (the ‘INSITE’ trial): study protocol for a randomised controlled trial. Trials 17:1.
Crossref
Clementine J. Edwards, Matteo Cella, Nicholas Tarrier & Til Wykes. (2016) The optimisation of experience sampling protocols in people with schizophrenia. Psychiatry Research 244, pages 289-293.
Crossref
E. Csipke, P. Williams, D. Rose, L. Koeser, P. McCrone, T. Wykes & T. Craig. (2018) Following the Francis report: Investigating patient experience of mental health in-patient care. British Journal of Psychiatry 209:1, pages 35-39.
Crossref
Maya Semrau, Heidi Lempp, Roxanne Keynejad, Sara Evans-Lacko, James Mugisha, Shoba Raja, Jagannath Lamichhane, Atalay Alem, Graham Thornicroft & Charlotte Hanlon. (2016) Service user and caregiver involvement in mental health system strengthening in low- and middle-income countries: systematic review. BMC Health Services Research 16:1.
Crossref
Oyvind Bjertnaes, Hilde Hestad Iversen & Johanne Kjollesdal. (2015) PIPEQ-OS – an instrument for on-site measurements of the experiences of inpatients at psychiatric institutions. BMC Psychiatry 15:1.
Crossref
Leonie G. Cox & Alan Simpson. (2015) Cultural safety, diversity and the servicer user and carer movement in mental health research. Nursing Inquiry 22:4, pages 306-316.
Crossref
Diana Rose. (2015) The contemporary state of service-user-led research. The Lancet Psychiatry 2:11, pages 959-960.
Crossref
John R. Cutcliffe, Jose Carlos Santos, Bernd Kozel, Petrea Taylor & David Lees. (2015) Raiders of the Lost Art: A review of published evaluations of inpatient mental health care experiences emanating from the United Kingdom, Portugal, Canada, Switzerland, Germany and Australia. International Journal of Mental Health Nursing 24:5, pages 375-385.
Crossref
Kathleen R. Delaney, Mary E. Johnson & Louis Fogg. (2015) Development and Testing of the Combined Assessment of Psychiatric Environments. Journal of the American Psychiatric Nurses Association 21:2, pages 134-147.
Crossref
Duncan Stewart, Heather Burrow, Alex Duckworth, Jasbir Dhillon, Sarah Fife, Siobhan Kelly, Sophie Marsh-Picksley, Emma Massey, John O'Sullivan, Maria Qureshi, Steve Wright & Len Bowers. (2015) Thematic analysis of psychiatric patients' perceptions of nursing staff. International Journal of Mental Health Nursing 24:1, pages 82-90.
Crossref
D. Rose, J. Evans, C. Laker & T. Wykes. (2013) Life in acute mental health settings: experiences and perceptions of service users and nurses. Epidemiology and Psychiatric Sciences 24:1, pages 90-96.
Crossref
Renato Santos de Almeida, Stephane Bourliataux-Lajoinie & Mônica Martins. (2015) Satisfaction measurement instruments for healthcare service users: a systematic review. Cadernos de Saúde Pública 31:1, pages 11-25.
Crossref
X.Y. Zendjidjian, P. Auquier, C. Lançon, A. Loundou, N. Parola, M. Faugère & L. Boyer. (2020) The SATISPSY-22: Development and validation of a French hospitalized patients’ satisfaction questionnaire in psychiatry. European Psychiatry 30:1, pages 172-178.
Crossref
Caroline Laker, Felicity Callard, Clare Flach, Paul Williams, Jane Sayer & Til Wykes. (2014) The challenge of change in acute mental health services: measuring staff perceptions of barriers to change and their relationship to job status and satisfaction using a new measure (VOCALISE). Implementation Science 9:1.
Crossref
Graham Thornicroft & Mike Slade. (2014) New trends in assessing the outcomes of mental health interventions. World Psychiatry 13:2, pages 118-124.
Crossref
Emese Csipke, Clare Flach, Paul McCrone, Diana Rose, Jacqueline Tilley, Til Wykes & Tom Craig. (2013) Inpatient care 50 years after the process of deinstitutionalisation. Social Psychiatry and Psychiatric Epidemiology 49:4, pages 665-671.
Crossref
Til Wykes. (2014) Great expectations for participatory research: what have we achieved in the last ten years?. World Psychiatry 13:1, pages 24-27.
Crossref
Diana Rose. (2013) Patient and public involvement in health research: Ethical imperative and/or radical challenge?. Journal of Health Psychology 19:1, pages 149-158.
Crossref
Liam Ennis & Til Wykes. (2018) Impact of patient involvement in mental health research: longitudinal study. British Journal of Psychiatry 203:5, pages 381-386.
Crossref
Diana Rose. 2013. Improving Mental Health Care. Improving Mental Health Care 308 316 .
Tom Burns & Diana Rose. (2018) How can the service user voice be best heard at psychiatric meetings?. British Journal of Psychiatry 203:2, pages 88-89.
Crossref
Bridie Evans, Emma Bedson, Philip Bell, Hayley Hutchings, Lesley Lowes, David Rea, Anne Seagrove, Stefan Siebert, Graham Smith, Helen Snooks, Marie Thomas, Kym Thorne & Ian Russell. (2013) Involving service users in trials: developing a standard operating procedure. Trials 14:1, pages 219.
Crossref
C. Laker, D. Rose, C. Flach, E. Csipke, P. McCrone, T. Craig, H. Kelland & T. Wykes. (2012) Views of the Therapeutic Environment (VOTE): Stakeholder involvement in measuring staff perceptions of acute in-patient care. International Journal of Nursing Studies 49:11, pages 1403-1410.
Crossref

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.