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Disability and Rehabilitation Volume 35, 2013 - Issue 25
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Research Article

The ideal of consumer choice in social services: challenges with implementation in an Ontario injured worker vocational retraining programme

Ellen MacEachenInstitute for Work & Health TorontoCanada;Dalla Lana School of Public Health, University of Toronto TorontoCanadaCorrespondence[email protected]
,
Agnieszka KosnyInstitute for Work & Health TorontoCanada;Faculty of Medicine, Nursing and Health Services, Monash University MelbourneAustralia
,
Sue FerrierInstitute for Work & Health TorontoCanada
,
Katherine LippelFaculty of Law Civil Law, University of Ottawa OttawaCanada
,
Cynthia NeilsonInstitute for Work & Health TorontoCanada
,
Renee-Louise FrancheFaculty of Health Sciences, University of British Columbia VancouverCanada;Faculty of Health Sciences, Simon Fraser UniversityCanada
&
Diana PuglieseInstitute for Work & Health TorontoCanada
 show all
Pages 2171-2179 | Received 24 Apr 2012, Accepted 28 Jan 2013, Published online: 25 Apr 2013

Citations (16)

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Sandra VanderKaay, Sandra E. Moll, Rebecca E. Gewurtz, Pranay Jindal, Adalberto Loyola-Sanchez, Tara L. Packham & Chun Y. Lim. (2018) Qualitative research in rehabilitation science: opportunities, challenges, and future directions. Disability and Rehabilitation 40:6, pages 705-713.
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Timo Toikko. (2017) What is the Best Outsourcing Strategy? Nonlinear Association between the Outsourcing Degree of Institutional Care and the Costs of Substitute Care in Child Welfare within Finnish Municipalities. Human Service Organizations: Management, Leadership & Governance 41:1, pages 30-43.
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Kirsten Schultz Petersen, Merete Labriola, Claus Vinther Nielsen & Eva Ladekjær Larsen. (2016) Work reintegration after long-term sick leave: domains of influence on co-workers’ ability to be supportive. Disability and Rehabilitation 38:19, pages 1872-1883.
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Emily J. Steel, Natasha Ann Layton, Michele M. Foster & Sally Bennett. (2016) Challenges of user-centred assistive technology provision in Australia: shopping without a prescription. Disability and Rehabilitation: Assistive Technology 11:3, pages 235-240.
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Articles from other publishers (12)

Olwen Anderson, Vanette McLennan & Christine Randall. (2023) Choice and outcomes in worker injury rehabilitation: A mixed methods study. Journal of Vocational Rehabilitation 59:3, pages 311-320.
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Olwen Anderson, Vanette McLennan & Christine Randall. (2022) Treatment and provider choice in worker injury rehabilitation: A systematic literature review. Journal of Vocational Rehabilitation 56:1, pages 43-53.
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Jeanne M. Sears, Amy T. Edmonds, Ellen MacEachen & Deborah Fulton‐Kehoe. (2021) Appraisal of Washington State workers' compensation‐based return‐to‐work programs and suggested system improvements: A survey of workers with permanent impairments. American Journal of Industrial Medicine 64:11, pages 924-940.
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Annie Irvine, Paul Drew, Peter Bower, Kerry Ardern, Christopher J Armitage, Michael Barkham, Helen Brooks, Janice Connell, Cintia L Faija, Judith Gellatly, Kelly Rushton, Charlotte Welsh & Penny Bee. (2020) ‘So just to go through the options…’: patient choice in the telephone delivery of the NHS Improving Access to Psychological Therapies services . Sociology of Health & Illness 43:1, pages 3-19.
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Emily J Steel. (2019) The Duplicity of Choice and Empowerment: Disability Rights Diluted in Australia’s Policies on Assistive Technology. Societies 9:2, pages 39.
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Angela Gracia B. Cruz, Elizabeth Snuggs & Yelena Tsarenko. (2018) A paradoxical dynamic in a service labyrinth: insights from HIV care. European Journal of Marketing 52:11, pages 2252-2265.
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Hwasook Bae. (2017) A Study on the Characteristics of Labor Market Transition and Factors Influencing Labor Market Transition of Injured Workers. Korean Journal of Social Welfare 69:3, pages 193-212.
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Jeanne M. Sears, Thomas M. Wickizer & Beryl A. Schulman. (2015) Expanding vocational retraining options for injured workers: An experiment in worker choice. Work 52:3, pages 663-676.
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Stephanie Premji. (2014) Barriers to Return-to-Work for Linguistic Minorities in Ontario: An Analysis of Narratives from Appeal Decisions. Journal of Occupational Rehabilitation 25:2, pages 357-367.
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Jeanne M. Sears, Lisann R. Rolle, Beryl A. Schulman & Thomas M. Wickizer. (2014) Vocational Rehabilitation Program Evaluation: Comparison Group Challenges and the Role of Unmeasured Return-to-Work Expectations. Journal of Occupational Rehabilitation 24:4, pages 777-789.
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Jeanne M. Sears, Thomas M. Wickizer & Beryl A. Schulman. (2013) Injured Workers’ Assessment of Vocational Rehabilitation Services Before and After Retraining. Journal of Occupational Rehabilitation 24:3, pages 458-468.
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Jeanne M. Sears, Thomas M. Wickizer & Beryl A. Schulman. (2014) Improving vocational rehabilitation services for injured workers in Washington State. Evaluation and Program Planning 44, pages 26-35.
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