Advanced search
Publication Cover
Prehospital Emergency Care Volume 16, 2012 - Issue 2
Submit an article Journal homepage
946
Views
20
CrossRef citations to date
0
Altmetric
Research Article

Utilization of Prehospital Dispatch Protocols to Identify Low-Acuity Patients

Jonathan R. StudnekFrom Carolinas Medical Center, The Center for Prehospital Medicine and Mecklenburg EMS Agency (a joint agency of Mecklenburg County, Carolinas Health Care System, and Presbyterian Health Care System) (JRS), Charlotte, North Carolina; Carolinas Medical Center and Presbyterian Healthcare System (LT), Charlotte, North Carolina; Carolinas Medical Center, Department of Emergency Medicine, The Center for Prehospital Medicine (TB), Charlotte, North Carolina; and The Mecklenburg EMS Agency (BB), Charlotte, North Carolina.Correspondence[email protected]
, PhD, NREMT-P,
Lars ThestrupFrom Carolinas Medical Center, The Center for Prehospital Medicine and Mecklenburg EMS Agency (a joint agency of Mecklenburg County, Carolinas Health Care System, and Presbyterian Health Care System) (JRS), Charlotte, North Carolina; Carolinas Medical Center and Presbyterian Healthcare System (LT), Charlotte, North Carolina; Carolinas Medical Center, Department of Emergency Medicine, The Center for Prehospital Medicine (TB), Charlotte, North Carolina; and The Mecklenburg EMS Agency (BB), Charlotte, North Carolina.
, MD,
Tom BlackwellFrom Carolinas Medical Center, The Center for Prehospital Medicine and Mecklenburg EMS Agency (a joint agency of Mecklenburg County, Carolinas Health Care System, and Presbyterian Health Care System) (JRS), Charlotte, North Carolina; Carolinas Medical Center and Presbyterian Healthcare System (LT), Charlotte, North Carolina; Carolinas Medical Center, Department of Emergency Medicine, The Center for Prehospital Medicine (TB), Charlotte, North Carolina; and The Mecklenburg EMS Agency (BB), Charlotte, North Carolina.
, MD &
Barry BagwellFrom Carolinas Medical Center, The Center for Prehospital Medicine and Mecklenburg EMS Agency (a joint agency of Mecklenburg County, Carolinas Health Care System, and Presbyterian Health Care System) (JRS), Charlotte, North Carolina; Carolinas Medical Center and Presbyterian Healthcare System (LT), Charlotte, North Carolina; Carolinas Medical Center, Department of Emergency Medicine, The Center for Prehospital Medicine (TB), Charlotte, North Carolina; and The Mecklenburg EMS Agency (BB), Charlotte, North Carolina.
, EMT-P
Pages 204-209 | Received 01 Aug 2011, Accepted 08 Nov 2011, Published online: 12 Jan 2012

Citations (20)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (2)

Lauren Leggatt, Kristine Van Aarsen, Melanie Columbus, Adam Dukelow, Michael Lewell, Matthew Davis & Shelley McLeod. (2017) Morbidity and Mortality Associated with Prehospital “Lift-assist” Calls. Prehospital Emergency Care 21:5, pages 556-562.
Read now
Evan M. Hodell, Karl A. Sporer & John F. Brown. (2014) Which Emergency Medical Dispatch Codes Predict High Prehospital Nontransport Rates in an Urban Community?. Prehospital Emergency Care 18:1, pages 28-34.
Read now

Articles from other publishers (18)

Jennifer A Greene, Judah Goldstein, Jeffrey Stirling, Janel M Swain, Ryan Brown, Jennifer McVey & Alix Carter. (2023) Clinical Roles in the Medical Communications Centre: A Rapid Scoping Review. Cureus.
Crossref
Paige Marie Watkins, Stacey Masters, Anne-Marie Hill, Hideo Tohira, Deon Brink, Judith Finn & Peter Buzzacott. (2023) The prehospital management of ambulance-attended adults who fell: A scoping review. Australasian Emergency Care 26:1, pages 45-53.
Crossref
Matthew Miller, Duncan Bootland, Louisa Jorm & Blanca Gallego. (2022) Improving ambulance dispatch triage to trauma: A scoping review using the framework of development and evaluation of clinical prediction rules. Injury 53:6, pages 1746-1755.
Crossref
Jung-Ting Lee, Chih-Chia Hsieh, Chih-Hao Lin, Yu-Jen Lin & Chung-Yao Kao. (2021) Prediction of hospitalization using artificial intelligence for urgent patients in the emergency department. Scientific Reports 11:1.
Crossref
Bruno Mégarbane, Mathieu Oberlin, Jean-Claude Alvarez, Frederic Balen, Sébastien Beaune, Régis Bédry, Anthony Chauvin, Isabelle Claudet, Vincent Danel, Guillaume Debaty, Arnaud Delahaye, Nicolas Deye, Jean-Michel Gaulier, Francis Grossenbacher, Philippe Hantson, Frédéric Jacobs, Karim Jaffal, Magali Labadie, Laurence Labat, Jérôme Langrand, Frédéric Lapostolle, Philippe Le Conte, Maxime Maignan, Patrick Nisse, Philippe Sauder, Christine Tournoud, Dominique Vodovar, Sebastian Voicu, Pierre-Géraud Claret & Charles Cerf. (2020) Management of pharmaceutical and recreational drug poisoning. Annals of Intensive Care 10:1.
Crossref
Douglas Spangler, Lennart Edmark, Ulrika Winblad, Jessica Colldén-Benneck, Helena Borg & Hans Blomberg. (2020) Using trigger tools to identify triage errors by ambulance dispatch nurses in Sweden: an observational study. BMJ Open 10:3, pages e035004.
Crossref
Kathryn Eastwood, Amee Morgans, Johannes Stoelwinder & Karen Smith. (2019) The appropriateness of low-acuity cases referred for emergency ambulance dispatch following ambulance service secondary telephone triage: A retrospective cohort study. PLOS ONE 14:8, pages e0221158.
Crossref
Kathryn Eastwood, Amee Morgans, Johannes Stoelwinder & Karen Smith. (2018) Patient and case characteristics associated with ‘no paramedic treatment’ for low-acuity cases referred for emergency ambulance dispatch following a secondary telephone triage: a retrospective cohort study. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 26:1.
Crossref
Mohammad Parvaresh Masoud, Mahdi Kashani Nejad, Hamid Darebaghi, Mohsen Chavoshi & Mahdi Farahani. (2018) The Decision Support System and Conventional Method of Telephone Triage by Nurses in Emergency Medical Services. International Journal of E-Business Research 14:1, pages 77-88.
Crossref
Joanna M. Blodgett, Duncan Robertson, David Ratcliffe & Kenneth Rockwood. (2017) An alternative model of pre-hospital care for 999 patients who require non-emergency medical assistance. International Journal of Emergency Services 6:2, pages 99-103.
Crossref
Helen A Snooks, Rebecca Anthony, Robin Chatters, Jeremy Dale, Rachael Fothergill, Sarah Gaze, Mary Halter, Ioan Humphreys, Marina Koniotou, Phillipa Logan, Ronan Lyons, Suzanne Mason, Jon Nicholl, Julie Peconi, Ceri Phillips, Judith Phillips, Alison Porter, A Niroshan Siriwardena, Graham Smith, Alun Toghill, Mushtaq Wani, Alan Watkins, Richard Whitfield, Lynsey Wilson & Ian T Russell. (2017) Support and Assessment for Fall Emergency Referrals (SAFER) 2: a cluster randomised trial and systematic review of clinical effectiveness and cost-effectiveness of new protocols for emergency ambulance paramedics to assess older people following a fall with referral to community-based care when appropriate. Health Technology Assessment 21:13, pages 1-218.
Crossref
Michael Levine, John Flores, Seth A. Seabury, Stephen Sanko & Marc Eckstein. (2016) Impact of the Use of Regional Poison Control Centers in an Urban EMS Dispatch System. Journal of Medical Toxicology 13:1, pages 47-51.
Crossref
Mohammad Parvaresh Masoud, Mahryar Yoldashkhan, Sima Zohari Anboohi, Nezhat Shakeri, Mahdi Kashani Nejad, Mohammad Javad Bagheri, Mohsen Chavoshi & Hamid Asayesh. (2016) The Revised Telephonic Triage of New Jersey and Conventional Method of Triage by Emergency Medical Dispatchers of Qom Emergency Medical Services, Iran, in 2012: A Comparative Investigation. Journal of Critical Care Nursing In Press:In Press.
Crossref
Kathryn Eastwood, Amee Morgans, Karen Smith, Angela Hodgkinson, Gareth Becker & Johannes Stoelwinder. (2016) A novel approach for managing the growing demand for ambulance services by low-acuity patients. Australian Health Review 40:4, pages 378.
Crossref
Janette Turner, Joanne Coster, Duncan Chambers, Anna Cantrell, Viet-Hai Phung, Emma Knowles, Daniel Bradbury & Elizabeth Goyder. (2015) What evidence is there on the effectiveness of different models of delivering urgent care? A rapid review. Health Services and Delivery Research 3:43, pages 1-134.
Crossref
Jan L. Jensen, Alix J.E. Carter, Jennifer Rose, Sarah Visintini, Emmanuelle Bourdon, Ryan Brown, Jennifer McVey & Andrew H. Travers. (2015) Alternatives to Traditional EMS Dispatch and Transport: A Scoping Review of Reported Outcomes. CJEM 17:5, pages 532-550.
Crossref
Kathryn Eastwood, Amee Morgans, Karen Smith & Johannes Stoelwinder. (2015) Secondary triage in prehospital emergency ambulance services: a systematic review. Emergency Medicine Journal 32:6, pages 486-492.
Crossref
Richard M Lyon, Katarina Bohm, Erika Frischknecht Christensen, Theresa M Olasveengen & Maaret Castrén. (2013) The inaugural European emergency medical dispatch conference – a synopsis of proceedings. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 21:1.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.