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Disability & Society Volume 38, 2023 - Issue 4
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Articles

‘When I need them, I call them and they will be there for me’. Experiences of independently living people with intellectual disabilities with 24/7 available online support

Miriam Zaagsmaa Philadelphia Care Foundation, Amersfoort, The Netherlands;b Department of Ethics, Law and Humanities, Amsterdam Public Health Research Institute, Amsterdam UMC, VU University Medical Center, Amsterdam, The NetherlandsCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0001-9152-8780View further author information
ORCID Icon,
Dominique van de Veldec Department of Rehabilitation Sciences, Occupational Therapy, Ghent University, Ghent, BelgiumORCID Iconhttps://orcid.org/0000-0001-6982-1075View further author information
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Mark H. M. Koninga Philadelphia Care Foundation, Amersfoort, The NetherlandsView further author information
,
Karin M. Volkersa Philadelphia Care Foundation, Amersfoort, The NetherlandsORCID Iconhttps://orcid.org/0000-0002-1532-429XView further author information
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Alice P. Schippersb Department of Ethics, Law and Humanities, Amsterdam Public Health Research Institute, Amsterdam UMC, VU University Medical Center, Amsterdam, The Netherlands;d Disability Studies in the Netherlands, De Meern, The NetherlandsORCID Iconhttps://orcid.org/0000-0002-6376-1718View further author information
ORCID Icon &
Geert van Hoved Disability Studies in the Netherlands, De Meern, The Netherlands;e Department of Special Needs Education, Ghent University, Ghent, BelgiumORCID Iconhttps://orcid.org/0000-0003-3266-0524View further author information
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Pages 659-682 | Received 10 Feb 2020, Accepted 07 May 2021, Published online: 06 Aug 2021

Figures & data

Figure 1. Visual representation of how DigiContact characteristics (inner circle) and their implications (middle circle) relate to user experiences (outer circle).

Figure 1. Visual representation of how DigiContact characteristics (inner circle) and their implications (middle circle) relate to user experiences (outer circle).

Figure 2. Participant profiles of the experiences with DigiContact. Each profile consists of four sectors that represent the participant’s experiences with the four unique online support characteristics and their implications. The colour of a sector represents whether a characteristic and its implications are experienced as predominantly positive (white) or negative (grey). The size of a sector represents the importance of the characteristic and its implications: the bigger the sector, the more important.

Figure 2. Participant profiles of the experiences with DigiContact. Each profile consists of four sectors that represent the participant’s experiences with the four unique online support characteristics and their implications. The colour of a sector represents whether a characteristic and its implications are experienced as predominantly positive (white) or negative (grey). The size of a sector represents the importance of the characteristic and its implications: the bigger the sector, the more important.
 

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