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Original Articles

It’s all about the CA-19-9. A longitudinal qualitative study of patients’ experiences and perspectives on follow-up after curative surgery for cancer in the pancreas, duodenum or bile-duct

, , , , &
Pages 642-649 | Received 14 Aug 2018, Accepted 18 Dec 2018, Published online: 30 Jan 2019

Abstract

Background: Patients undergoing curative surgery for cancers of the pancreas, duodenum or bile ducts currently attend follow-up at specialized centers. Traditionally, follow-up after cancer has focused on cancer relapse. The Danish Health and Medicines Authority has recently pushed for a wider focus incorporating patients’ individual needs and concerns during cancer rehabilitation. We aimed to explore patients’ experiences of and perspectives on the rehabilitative scope of the current follow-up within the first year after curative treatment.

Material and methods: A qualitative longitudinal design was undertaken with individual semi-structured interviews. We included twelve patients attending current follow-up after treatment for cancer in the pancreas, duodenum or bile-duct. We interviewed the patients three times over a period of 9 months. Data were analyzed longitudinally using inductive content analysis.

Results: The patients experienced the cancer antigen (CA-19-9) as the center piece of follow-up, with consultations revolving largely around the CA-19-9 results. Parallel to and independent of follow-up, the patients described an array of creative strategies for adapting to their altered bodies and new life situation. The strategies included homemade endeavors to minimize gut symptoms, for example mint tablets or dairy products without lactose: realizing life-long dreams and resolving financial matters; confiding with likeminded outside the family or professionals outside the hospital. First encounters with HCPs were critically important with bad first encounters haunting patients throughout follow-up and good first encounters facilitating trust and reciprocity between patients and HCPs.

Conclusion: Patients in this study perceived detection of relapse through CA-19-9 as the focal point of follow-up, leaving other patient-important symptoms insufficiently addressed. We may, therefore, consider not using this relatively unprecise marker for relapse in the future. Balancing clinicians’ needs to diagnose relapse with patients’ needs for rehabilitation warrants attention in clinical practice and future research.

Background

Traditionally, follow-up after cancer treatment has focused on detection of relapse [Citation1]. Patients with cancers of the pancreas, duodenum or bile ducts have a high risk of relapse, with up to 80% risk within the first two postoperative years despite surgery with curative intent [Citation2–4]. This has led to clinicians advocating for intensive surveillance programs. Accordingly, in Denmark, patients undergoing extensive surgical resection for cancers of the pancreas, duodenum or bile duct currently attend follow-up at highly specialized surgical centers. The follow-up program implies regular visits every third month the first year, and half yearly visits up to 2–5 years after surgery depending on the location of the cancer [Citation1]. During consultations, individual patient needs and well-being are addressed, blood tests (CA-19-9 for cancers in the pancreas and bile duct), abdominal scans (cancers in the duodenum) and clinical assessment of patients performed as described in international guidelines [Citation2–4].

In recent years, cancer survivors, patient organizations representing a range of organ-specific cancers, as well as the Danish Health and Medicines Authority have advocated that follow-up should include a broader rehabilitative focus on patients’ individual needs, concerns and life-situation [Citation1]. One reason for this is that although patients gain temporary reassurance through regular follow-up, follow-up focusing mainly on disease relapse may paradoxically increase fear and anxiety and impact negatively on uptake of everyday life [Citation5]. Patients with pancreatic, duodenal or bile duct cancers may for example suffer from treatment-related sequelae such as fatigue, nausea, pain, exocrine and endocrine dysfunction and cognitive problems [Citation6–8], all symptoms potentially influencing rehabilitation and quality of life (QOL) if not adequately addressed by health care professionals (HCPs) [Citation9].

Little is known about how patients with pancreatic, duodenal or bile duct cancers perceive the rehabilitative scope of the current follow-up [Citation1–3,Citation6]. Qualitative investigation of the patient perspective may provide valuable insight into how patients experience follow-up, their expectations and how they perceive HCPs address their needs [Citation10]. To our knowledge, only one study has investigated patients’ and HCPs’ attitudes toward surveillance after curatively intended surgical resection of pancreatic cancer [Citation5]. This study found that patients felt reassured by frequent follow-up visits, they wanted to be informed about recurrence, and attending follow-up was ‘like a walk in the park’, notably as long as everything was fine [Citation5]. Interestingly, patients’ and HCPs’ expectations regarding prognosis differed with patients being much more optimistic than HCPs. Even patients with recurrence lacked understanding of the disease prognosis and anticipated that they would survive 10 years, or even longer [Citation5].

The incidence of cancers of the pancreas, duodenum and bile ducts is rising [Citation2,Citation3]. Worldwide, pancreatic cancer is a leading cause of cancer mortality, and is estimated to become one of the top three cancer killers in 2030 in the United States [Citation11], and the fourth most fatal cancer in Europe [Citation2]. Despite the increasing incidence, the high risk of recurrence and the potentially high burden of treatment-related sequelae, we have surprisingly sparse knowledge of how well current follow-up encompasses the rehabilitative needs of these patients. We have previously published a paper on patients’ experience of their gut, digestion, recovery and uptake of everyday life after surgery for cancer in the pancreas, duodenum and bile ducts [Citation12]. In this study, we aimed to explore patients’ experiences of follow-up to get a sense of their perspectives on the rehabilitative scope of the current follow-up within the first year after surgery and adjuvant chemotherapy with curative intent. By rehabilitative scope, we mean how patients experience their situation as a whole, physically, mentally and socially, is taken into account during follow-up [Citation13].

Material and methods

We chose a qualitative longitudinal descriptive design with individual semi-structured interviews. A longitudinal design allows for description of individual patient experiences over time. The study is reported according to the COREQ (Consolidated Criteria for Reporting Qualitative Research Recommendations) recommendations for reporting of qualitative studies [Citation14].

Setting

The study took place at a specialized center in a University Hospital in The Capital Region of Denmark. At this center, approximately, 200 patients annually undergo surgery with curative intent for pancreatic cancer, 30 patients for bile duct cancer and 15 patients for duodenal cancer. Not all patients’ physical condition allows for adjuvant chemotherapy to commence. If it does, therapy normally commences 8 weeks post-surgery, and continues for 6–9 months. Adjuvant therapy may be delayed or paused intermittently for different reasons while some patients choose to opt out of adjuvant chemotherapy. Therefore, patients in the current study embarked on follow-up at varying time-points (between 2 and 9 months) after surgery ().

Figure 1. Overview of the treatment trajectory of patients with cancer in the pancreas, duodenum or bile-duct. The duration of adjuvant chemotherapy varies depending on diagnosis and the patient’s physical condition.

Figure 1. Overview of the treatment trajectory of patients with cancer in the pancreas, duodenum or bile-duct. The duration of adjuvant chemotherapy varies depending on diagnosis and the patient’s physical condition.

Patients

Fourteen patients were invited to participate in the study. Of these, 12 patients participated and completed the study. Patient characteristics are presented in . We used purposeful sampling to achieve variation according to gender and diagnosis [Citation10]. We wanted to include all three diagnoses as their treatment, prognosis and follow-up programs are comparable [Citation1]. Inclusion criteria were the following: patients with cancer in the pancreas, duodenum or bile-ducts attending current follow-up after curative surgery and, if indicated and accepted by the patient, adjuvant chemotherapy, no evidence of advanced disease at the start of follow-up, and ≥18 years old. We recruited patients until data became redundant [Citation15].

Table 1. Demographic patient characteristics of the longitudinal interviews regarding patients’ experience on routine follow-up after curative surgery for cancer in the pancreas, duodenum, or bile-duct.

Data collection

Potentially eligible patients were identified by the ambulatory nurse at the first follow-up visit and asked if they were interested in information about the study. Interested patients were contacted by K. D. with information and an invitation to participate. K. D. had no previous relationship with the patients and was not otherwise involved in their treatment or care. The recruitment period lasted from November 2016 to March 2017, and the last follow-up interview was conducted in December 2017. All patients were interviewed as follows: the first time 1 week after entering the study, the second time after 6 months and the third time after 9 months (36 interviews in total). The patients chose whether they wished to be interviewed at home, at work or at the hospital. The mean duration of the interviews was the following: 50 min at baseline (range 31–80), 43 min at 6 months (range 31–60) and 32 min at 9 months (range 18–39).

We interviewed patients using a semi-structured interview guide inspired by other findings [Citation5,Citation6,Citation16], and the author’s clinical experience from the field. The guide covered experiences of the follow-up program, how patients experienced their concerns/needs/questions were met, and how they managed everyday life. All interviews began with small talk to establish rapport. Interviews at 6 and 9 months took their starting point in the issues brought up in the previous interviews [Citation17]. Response validation was conducted during interviews by posing clarifying questions [Citation10]. The interview guide is presented in .

Table 2. Interview guide for the longitudinal qualitative study of patients’ experience on routine follow-up after curative surgery for cancer in the pancreas, duodenum or bile-duct.

Data analysis

Data were analyzed using inductive content analysis as described by Elo and Kyngäs [Citation18]. Content analysis deals with two levels of analysis: the manifest and the latent content [Citation18]. The manifest content refers to the visible obvious content in the text. The latent content deals with hidden issues requiring interpretation of the underlying meaning of the text [18]. We (K. D., T. T. T., T. T.) followed the steps outlined by Elo and Kyngäs. First, we read the interviews to get a sense of whole. Second, we coded units of meaning and created tentative sub-themes. Third, sub-themes were condensed into main themes [Citation18].

The study employed a longitudinal design. This approach enables identification of themes that develop over time. To capture developing themes, the interviews were initially analyzed at each time point. Following this, inspired by Calman et al., interviews were analyzed longitudinally [Citation17]. To enhance credibility, K. D., T. T. T. and T. T. individually analyzed the interviews and subsequently met to discuss, align and organize themes. All interviews were recorded and transcribed verbatim by a research assistant. Data were coded by K. D. using the software program NVivo Pro version 11.

Ethics

The Central Science Ethics Committee in the Capital Region of Denmark evaluated the study protocol and deemed further formal approval unnecessary (Journal number 16020895). The study was approved by the Danish Data Protection Agency (RH-2016-131/04661) and performed in compliance with the Declaration of Helsinki. The patients provided informed consent prior to their first interview. Patients had access to extra outpatient appointments if any questions or concerns about their diagnosis or treatment arose after participating in the interviews.

Results

We identified the following three main themes: Ambiguous Reassurance, Adaptive Agency and Critical First Encounters. Citations supporting the findings are presented in .

Table 3. Citations divided into main and sub-themes supporting the findings of the longitudinal qualitative study of patients’ experience on routine follow-up after curative surgery for cancer in the pancreas, duodenum and bile-duct.

Ambiguous reassurance

The patients described monitoring of the cancer antigen (CA-19-9) and other blood tests as the ‘center piece’ of follow-up for both patients and HCPs, with consultations revolving largely around the results and implications of the CA-19-9. In the perception of patients, fluctuations in the CA-19-9 and other blood tests signified potential survival or death with even minute changes sending patients into a spiral of emotions. HCPs’ focus on the CA-19-9 and other blood tests during follow-up was adopted by patients, thereby in a way ‘grooming’ the patients to also focus narrowly on how their CA-19-9 developed over time. Getting the test result was a double-edged sword; patients both wanted and dreaded the result at the same time. A ‘good’ result (Citation A) was reassuring, while a ‘bad’ result (Citation B) activated a flood of concern and uncertainty Patients described that the reassurance of a ‘good’ result became more and more short-lived over time leading to a need for more and more frequent CA-19-9 testing. At the same time, the need to be constantly aware of CA-19-9 became increasingly urgent for some patients, in effect sometimes blocking the way for discussion of other issues during follow-up consultations (Citation C). Some patients even went as far as asking their general practitioner (GP) to test their CA-19-9 and other blood tests in between hospital follow-up appointments. The downside to this was that some patients felt that not all GPs were equally experienced in analyzing the implications of the tests, thereby potentially increasing stress and anxiety in patients. For some patients, the spiral of testing was interrupted by GPs who refused to take on the responsibility and some patients became so confused that they ultimately chose solely to rely on the hospital follow-up. Other patients over time grew tired of the massive focus on the CA-19-9, and eventually refused to be tested anymore (Citation D). Some patients felt pressured into being tested and getting the result even though they did not want to know the result, instead preferring to live in oblivion and enjoy life as much as they could. According to patients, the focus on CA-19-9 also affected the families, who like the patients, similarly lived in a constant state of emergency concerning the test result (Citation E). Some experienced that the massive focus on CA-19-9 and scans left little room for discussion of symptoms and other issues, and how to cope with them. Symptoms including nausea, diarrhea and fatigue and issues related to medications were, therefore, not necessarily comprehensively discussed and addressed (Citation F).

Adaptive agency

Parallel to and independent of the hospital follow-up, the patients worked to self-heal through what we have termed Adaptive Agency. Adaptive Agency embraces an array of coping strategies undertaken by patients to adapt to their altered bodies and life situation. The strategies were learning by doing, turning point – being true to oneself, and confiding away from home.

Learning by doing

Learning by doing for example included searching for information about bothersome gut symptoms, experimenting with different kinds and amounts of food, eating at different times during the day and minimizing flatulence by experimenting with mint tablets or dairy products without lactose. Through these experiments, patients over time identified effective ways of managing symptoms that impacted their everyday lives and new life situation. One patient described how he/she resorted to wearing a sanitary towel to avoid unnecessary stress and embarrassment from erratic diarrhea in social situations (Citation G). Other patients described how they adapted by eating small portions when going out for meals with others, and how they over time accepted living with these restraints, essentially achieving a new normal (Citation H). The patients searched international websites for information as they did not find leaflets handed out at follow-up relevant or detailed enough. Overall, they described a variety of creative home-made solutions to adapt to bothersome symptoms. At the baseline interviews, gut symptoms and bodily changes such as altered digestion, diarrhea and inability to normal size portions due to extensive surgical resection were at the forefront (Citation I) [Citation12]. At the 6 and 9 months interviews, issues concerning the patients’ overall life situation e.g., economy, work and social relations came into the forefront. At 6 and 9 months, patients described fewer gut symptoms and a sense of having overcome their symptom burden and being able to eat and live almost as before the cancer diagnosis and surgery. Bodily changes faded into the background for most of the patients with some patients even expressing a feeling of being on top again (Citation J).

Turning point – being true to oneself

As the symptom burden faded, patients became more outgoing, started realizing lifelong dreams and attending to long-term unresolved life issues. Examples included attending cancer support groups, getting divorced, fundamental economic rearrangements, buying long wished for expensive items and moving (Citation K).

Confiding away from home

Over time, patients increasingly confided away from home, preferring to talk to and gain support from likeminded. The patients felt that coping with their caregiver’s anxieties was difficult and patients also wanted to avoid being a burden to their caregivers. Therefore, they preferred to discuss cancer-related problems, and existential issues with likeminded outside the family or professionals outside the hospital. Likeminded included support groups for cancer patients or newly established close friendships with other patients. These relations offered mutual recognition and willingness to discuss cancer and treatment related problems and reflections concerning life and death (Citation L).

Critical first encounters

First encounters with HCPs emerged as a critical determinant of the patients’ experiences of all subsequent consultations during follow-up. Bad first encounters haunted patients throughout the treatment pathway while good first encounters facilitated trust and reciprocity between patients and HCPs. Bad first encounters were described as consultations with busy HCPs who showed little responsiveness to patients’ needs, while good first encounters entailed responsive and well-prepared HCPs. Thus, the quality of first encounters seemed to frame how the following encounters were experienced, and the entire follow-up trajectory as such. Experiencing stressful first consultations resulted in patients being constantly alert, and even distrustful of the health care system. Some were anxious that they would not be able to control the level of information provided, and therefore constantly attentive to stopping information they did not want (Citation M). Positive first encounters on the other hand seemed to facilitate trust throughout follow-up (Citation N, O).

Discussion

Our findings indicate that patients experienced monitoring of the cancer antigen CA-19-9 as the fulcrum of follow-up with consultations revolving largely around the test results and implications of these. Paradoxically, patients themselves were extremely attentive to the test results, and, at the same time, they feared them because they were extremely wary of any changes. The massive focus on CA-19-9 and other blood tests hampered discussions of bothersome symptoms experienced by patients. Parallel to and independent of follow-up patients described what we have termed Adaptive Agency encompassing a range of self-invented strategies to rehabilitate and adapt. Finally, First Encounters appeared to determine patients’ experiences of the entire follow-up trajectory.

The massive focus on CA-19-9 and accompanying roller coaster emotions experienced by patients suggests a need to balance detection of cancer relapse with symptom management and rehabilitative interventions during follow-up [Citation5]. Patients’ needs for reassurance should be met with judicious heed to the lack of evidence for an effect on survival of regular follow-up after curatively intended treatment [Citation2,Citation3], the evidence indicating that CA-19-9 is a relatively unspecific marker for disease relapse [Citation19], the poor prognosis even after curative surgery, and the fact there is no curative treatment option on recurrence [Citation2,Citation3]. Current ESMO guidelines call for increased attention to QOL and symptom management rather than detection of relapse [Citation2,Citation3]. However, as indicated in the current study, patients’ expectations of the aim of current follow-up do not necessarily correspond with these recommendations. A study recently found that the main reason why patients participated in follow-up was the ongoing detection of possible cancer recurrence, and the majority of the patients desired lifelong follow-up [Citation16]. Dahl et al. found that HCPs were aware of the lack of evidence for an effect of follow-up on survival, but nevertheless they continued to offer follow-up as in the 1980s [Citation20]. This indicates that a potential paradigm shift in the focus of follow-up away from detection of cancer relapse to rehabilitation and palliation may be a challenging task despite the potential for increasing QOL [Citation2,Citation3,Citation21]. HCP’s appear to unconsciously groom patients to also focus on and believe in CA19-9 as a reliable indicator of disease recurrence. Awareness of this dynamic in the interaction between HCPs and patients may pave the way for reduced attention to test results and increased attention to physical, mental and social functions and regaining independence and a meaningful life.

Parallel to and independent of follow-up, patients strived to adapt physically and existentially to their altered bodies and life situation. This process of adapting can be related to the concept of ‘Resilience’. Resilience has received increasing attention within supportive cancer care in nursing over the last years [Citation22]. Resilience in adult cancer patients is referred to as a dynamic process of facing adversity related to the cancer experience [Citation21]. In adult cancer populations, resilience has been linked to improved health outcomes and associated with indices of psychological well-being and physical and mental health [Citation21]. Indeed, some patients in the current study over time expressed being on top again or back to a new normal. Biologic, genetic, environmental and systemic factors likely contribute to resilience inferring that complex interventions for facilitating resilience in cancer patients are relevant and warrant attention in future research. Further, resilience is also described as a process of recognizing, or improving resources, thereby strengthening the individual person’s ability to manage cancer related difficulties ultimately leading to enhanced quality of life [Citation21]. Interestingly, Dubey et al. [Citation22] found a strong negative association between unmet needs and resilience in adult cancer patients. Based on this finding, these authors hypothesized that rather than addressing unmet needs to increase psychological and physical well-being, facilitating resilience through nursing interventions that support patients in coping may in fact be the key to successfully addressing unmet needs [Citation22]. Notably, relapse was identified as a negative predictor of resilience, suggesting that disseminated disease may be even more traumatic for patients than the initial cancer diagnosis [Citation22]. Hypothetically, follow-up focusing heavily on disease relapse may therefore continuously re-activate the trauma of cancer diagnosis, and, in some patients, impair resilience. Indeed, in our study, not all patients wanted to be informed about recurrence. This indicates that it is essential for HCPs to elicit and be attentive to patients’ preferences for information during follow-up. Likewise, attention should be given to identifying and supporting patients who have difficulty adapting as they may represent a vulnerable subgroup.

Over time, our findings indicated a change in the relationship between patients, and their caregivers with patients preferring to confide issues pertaining to the cancer with likeminded, rather than caregivers. The patients described a feeling of wanting to protect those close to them from further uncertainty and worry, as also found in a previous study [Citation23]. A recent focus group study of patients and caregivers likewise found that changes in the roles between patients and caregivers may lead to relationship challenges during the treatment trajectory [Citation24]. Attention to patients’ and caregivers’ roles and needs should be part of cancer rehabilitation, not only during follow-up, but all encounters in the primary and secondary health care system.

First encounters emerged as a critical determinant of all subsequent encounters during follow-up. A study of patients’ experiences of first encounters in the emergency department argued that first encounters occur on what the authors’ term ‘a hidden board game’ with patients essentially being unaware of the rules of the game [Citation25]. If the rules are not explained, conflicting expectations between patients and HCPs may arise, and subsequently, stressful first encounters with feelings of insecurity and anxiety [Citation25]. The same may apply to the patients who experienced stressful first encounters in the current study. The authors suggest that HCPs explain the rules of the game, in this case follow-up, thereby providing patients with a foundation for entering the encounter [Citation25]. Further, we suggest that HCPs are sensitive to and take the patients’ expectations into account.

We sought to satisfy credibility, dependability, transferability and confirmability to ensure rigor [Citation15]. Credibility was obtained during the prospective interviews by K. D. validating themes from the prior interview. Dependability was addressed during the analysis through debriefing after interviews, and ongoing discussion and validation of emerging findings between the authors K. D., T. T. T. and T. T. during analysis of the data. Furthermore, transparency regarding data collection and analysis of data makes it possible for readers to assess the transferability of the findings. Confirmability was obtained through presentation of quotations supporting the findings [Citation15].

The present study is the first longitudinal qualitative study investigating perceptions of follow-up after surgery with curative intent for cancers of the pancreas, duodenum or bile duct. The longitudinal design allowed illumination of developing themes, thereby generating insight into patients’ experiences of follow-up over time. A limitation of the study is the sampling from only one site. Sampling from other sites might have contributed to other findings. Furthermore, the patients may represent those who have the resources, physically and mentally, to participate. This might have biased the results. We included patients with three different diagnoses entering follow-up at different time points. The follow-up programs for the three cancers are similar, but not completely identical. We can, therefore, not rule out that discrete differences in patient experiences may have been missed.

Conclusion

In conclusion, the patients in this study perceived detection of relapse, mainly through CA-19-9 results, as the focal point of the current follow-up. CA-19-9 results inferred roller-coaster emotions; elation or alarm. We, therefore, consider focusing less on this relatively unprecise marker for relapse detection in the future. Patients’ described substantial Adaptive Agency parallel to and independent of follow-up. First encounters with HCPs determined the quality of subsequent encounters throughout the patient pathway. Balancing patients’ needs for assurance through monitoring of cancer relapse and their needs for rehabilitation warrant attention in clinical practice and future research. In case of no curative treatment offer on recurrence, an earlier introduction of palliation might reduce the focus on and need for blood tests and follow-up diagnostics.

Acknowledgments

The authors would like to thank the patients who so generously shared their experiences in the interviews. The authors also wish to acknowledge the nurses in the ambulatory for recruiting patients and Laura Lauridsen for transcribing the interviews. Finally, the authors thank The Novo Nordisk Foundation and Copenhagen University Hospital Rigshospitalet for funding the study.

Disclosure statement

The authors report no conflicts of interest.

Additional information

Funding

This work was supported by The Novo Nordisk Foundation; under Grant nos. [NNF15OC0017022] and [NNF16OC0022680]; and Copenhagen University Hospital Rigshospitalet under Grant no. [PSP E-22647-02].

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