ABSTRACT
Problem-solving is central to technical and professional communication (TPC), but problem-solving’s economic roots may not align with social justice. This article introduces socially just creativity: the ability to generate new or unique and effective ideas in conjunction with other members of a community to challenge unjust status quos and tackle wicked social justice problems. The article uses a case study to illustrate that conception. It concludes with recommendations for TPC practitioners to enact social justice creativity.
Acknowledgements
Thank you to Sylvi for deploying creativity toward social justice and for sharing your story with me. Thank you to Dr. Erin Brock Carlson, Dr. Lynne Stahl, and Dr. Heather Noel Turner for prompting me to think more deeply about the relationship between problem-solving and efficiency (Erin), Uber’s complex application of creativity (Lynne), and the relationship between DEI initiatives and social justice (Heather).
Disclosure statement
No potential conflict of interest was reported by the author.
Additional information
Notes on contributors
Krista Speicher Sarraf
Krista Speicher Sarraf is an Assistant Professor of Technical and Professional Communication at California Polytechnic State University in San Luis Obispo, California, where she directs the Technical and Professional Communication Program. Her research draws on the interdisciplinary field of creativity studies to explore how technical and professional communicator use creative thinking to address wicked problems.