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Original Articles

University Counseling Center Clients' Expressed Preferences for Counselors

A Four Year Archival Exploration

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Pages 55-68 | Received 16 Mar 2004, Accepted 07 Sep 2004, Published online: 22 Sep 2008
 

ABSTRACT

This archival study explored patterns of client preferences from a randomized sample of 881 clients at a Midwestern university counseling center. Information from client intake forms was collected for a four year time frame. Results showed that 61% of the clients did not express preferences for particular types of counselors when asked on intake forms. Thirty-nine percent of the clients did express a preference for a particular type of counselor. Chi-square analyses found that clients with preferences tended to have prior therapy experience and tended to prefer counselor gender over other traits. Women and people of color tended to be the most likely to express counselor preferences. It is suggested that future research clarify the meaning behind preferences, the lack of preferences, and clients' expectations for counseling.

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