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Guideline and oncology

Guideline for diagnosis and treatment of subacromial pain syndrome

A multidisciplinary review by the Dutch Orthopaedic Association

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Pages 314-322 | Received 23 Jan 2014, Accepted 04 Mar 2014, Published online: 21 May 2014

Abstract

Treatment of “subacromial impingement syndrome” of the shoulder has changed drastically in the past decade. The anatomical explanation as “impingement” of the rotator cuff is not sufficient to cover the pathology. “Subacromial pain syndrome”, SAPS, describes the condition better. A working group formed from a number of Dutch specialist societies, joined by the Dutch Orthopedic Association, has produced a guideline based on the available scientific evidence. This resulted in a new outlook for the treatment of subacromial pain syndrome. The important conclusions and advice from this work are as follows:

(1) The diagnosis SAPS can only be made using a combination of clinical tests. (2) SAPS should preferably be treated non-operatively. (3) Acute pain should be treated with analgetics if necessary. (4) Subacromial injection with corticosteroids is indicated for persistent or recurrent symptoms. (5) Diagnostic imaging is useful after 6 weeks of symptoms. Ultrasound examination is the recommended imaging, to exclude a rotator cuff rupture. (6) Occupational interventions are useful when complaints persist for longer than 6 weeks. (7) Exercise therapy should be specific and should be of low intensity and high frequency, combining eccentric training, attention to relaxation and posture, and treatment of myofascial trigger points (including stretching of the muscles) may be considered. (8) Strict immobilization and mobilization techniques are not recommended. (9) Tendinosis calcarea can be treated by shockwave (ESWT) or needling under ultrasound guidance (barbotage). (10) Rehabilitation in a specialized unit can be considered in chronic, treatment resistant SAPS, with pain perpetuating behavior. (11) There is no convincing evidence that surgical treatment for SAPS is more effective than conservature management. (12) There is no indication for the surgical treatment of asymptomatic rotator cuff tears.

Shoulder problems are common. Between 7% and 34% of adults have shoulder pain at times (Reilingh et al. Citation2008). The incidence of shoulder pain in primary care in the Netherlands is estimated to be 19 per 1,000 person-years—highest in women over 45 years and lower in young adults (Greving et al. Citation2012). In the Netherlands, the orthopedic diagnosis of “supraspinatus tendinitis” is made 50,000–60,000 times a year (source Prismant). The course, independent of the chosen therapy, appears to be unfavorable in terms of resumption of previous work, and after 1 year, a third of the patients still have some kind of restriction and/or pain (Reilingh et al. Citation2008, Greving et al. Citation2012). Neer (Citation1983) developed the concept of “impingement syndrome”. This can be caused or aggravated by contact between the acromion and the rotator cuff while lifting the arm. However, this hypothesis cannot be substantiated with improved imaging and arthroscopic techniques. More value is placed nowadays on the role of degeneration of the rotator cuff tendons, eventually giving rise to the development of tears (Papadonikolakis et al. Citation2011). A direct relationship between the anatomical substrate, functional load and pain is not always explicitly present. Naming this condition “subacromial pain syndrome”, abbreviated to SAPS, describes the condition better.

SAPS is defined as all non-traumatic, usually unilateral, shoulder problems that cause pain, localized around the acromion, often worsening during or subsequent to lifting of the arm. The different clinical and/or radiological names, such as bursitis, tendinosis calcarea, supraspinatus tendinopathy, partial tear of the rotator cuff, biceps tendinitis, or tendon cuff degeneration are all part of SAPS.

As patients come into contact with various healthcare providers, it was deemed necessary—following the Dutch General practitioners guideline for shoulder complaints (Winters et al. Citation2008), and to supplement the Dutch Physical Therapists Guideline for aspecific complaints of arm, neck and shoulder (KNGF 2012) and the KNGF Evidence Statement for subacromial shoulder pain (Jansen et al. Citation2011)—to create a guideline for the treatment of SAPS.

Methods

A working group was formed by the Netherlands Orthopedic Society (NOV), consisting of representatives from the Orthopedic Society, the Netherlands Association of Physical Therapy, the Netherlands Association of General Practitioners, the Netherlands Society of Rehabilitation Medicine, the Netherlands Association of Occupational Medicine, and the Netherlands Society of Radiology, who all have interest and expertise in clinical shoulder problems. This group formulated 8 clinical questions relevant to SAPS:

  1. What is known about the prognosis of SAPS?

  2. What measures are effective in preventing SAPS?

  3. Which physical diagnostic tests are most accurate, sensitive, and specific for SAPS?

  4. What is the added value of imaging for diagnosis of SAPS?

  5. Which instruments are most suitable for measurement of outcomes in SAPS?

  6. Which conservative treatment is the most effective for patients with SAPS?

  7. When is surgical treatment for SAPS indicated, and which technique is preferred?

  8. What advice can be given to patients with SAPS, argued from the patient’s point of view?

Literature search

The group conducted an exploratory search for existing international guidelines in Medline (OVID), the databases of the Guidelines International Network (GIN), the Quality Dome and Artsennet, and systematic reviews in Medline (OVID) and the Cochrane Library. Next, for each clinical question based on specific search terms, a search was conducted for published scientific studies in electronic databases. The searches were limited to literature in English, Dutch, French, and German. Additional studies were searched for on the basis of the reference lists of the articles selected. Search filters were used based on the filters used by the Scottish Intercollegiate Guideline Network (SIGN) to identify possible systematic reviews and randomized clinical trials.

Grading of study quality

The working group members selected articles based on criteria established in advance ( and ). From these data, the level of the recommendations was defined (). In general, the studies showed great heterogeneity in study populations, factors examined, duration of follow-up, and outcome measures. There were also confounders due to the definition of shoulder complaints, as the difference between subacromial complaints and general pain in the shoulder and/or neck was not always clear. The working group formulated recommendations on each of the questions following the highest level of evidence. When a scientific basis was not possible, consensus of the working group was obtained on the recommendation.

Table 1. GRADE evidence levels of intervention studies

Table 2. EBRO evidence levels of diagnostic accuracy research or research into etiology and prognosis

Table 3. Level-of-evidence strength of the conclusion, based on the literature underlying the conclusion

Results

Clinical Question 1: What is known about the prognosis of SAPS?

Scientific evidence level 1: There is an association between a longer duration of shoulder pain (> 3 months) and poorer outcome (Kuijpers et al. Citation2004, Bot et al. Citation2005, Thomas et al. Citation2005, Reilingh et al. Citation2008). There is an association between being middle-aged (45–54 years) and worse outcome (Kuijpers et al. Citation2004).

Level 2: Psychosocial factors appear to have a greater association with the course and prognosis of chronic shoulder pain (> 3 months) than with that of shorter-term shoulder pain (< 6 weeks) (Reilingh et al. Citation2008).

Level 3: There are indications that a worse outcome is associated with a worse score at the start, longer duration of symptoms, and type II or III acromion morphology (Taheriazam et al. Citation2005).

Considerations

There is consistent evidence that a longer duration of symptoms (> 3 months) is a poor prognostic factor. There is evidence that psychosocial factors play a role in chronic complaints.

Recommendation

The working group recommends being aware of the effect of symptom duration on prognosis (> 3 months) and distinguishing between acute symptoms and chronic symptoms when deciding on interventions for SAPS.

Clinical Question 2: What measures are effective in preventing SAPS?

Scientific evidence level 1: There are associations between the occurrence of SAPS and (1) repetitive movements of the shoulder or hand/wrist during work, (2) work that requires much or prolonged strength of the upper arms, (3) hand-arm vibration (high vibration and/or prolonged exposure) at work, (4) working with a poor ergonomic shoulder posture, and (5) a high psychosocial workload. Psychosocial factors associated with prolonged shoulder complaints are high psychological demands, low control, low social support, low job satisfaction, and high pressure to perform (van Rijn et al. Citation2010).

Level 2: There is evidence that regular sporting activities (> 3 h per week for at least 10 months a year) have a preventive effect on the risk of neck and shoulder complaints and (long-term) illness (van den Heuvel et al. Citation2005).

Considerations

There were fewer modifiable factors found in studies on psychosocial risks than in studies on physical factors. In one study (Kennedy et al. Citation2009), influencing the entire kinematic chain is mentioned as the starting point for prevention and treatment of sports-related shoulder pain. However, there have been no studies on the effects of these interventions.

Recommendations

The working group recommends early intervention to modify repetitive movements of the shoulder or hand/wrist during work, work that demands much or prolonged power of the upper arms, hand-arm vibration (high vibration and/or prolonged exposure) during work, and work in a non-ergonomic shoulder position. An approach based on the “biopsychosocial model”, focusing on early return to work, has the best chance of success (Shanahan and Sladek Citation2011).

Clinical Question 3: Which physical diagnostic tests are most accurate, sensitive and specific for subacromial pain syndrome of the shoulder?

Scientific evidence level 1: No single test is sufficiently accurate to diagnose SAPS (Hegedus et al. Citation2008, Hughes et al. Citation2008). The inter-rater reliability of the most common tests varies greatly. Inter-rater reliability of active abduction and abduction trajectory pain is moderate (May et al. Citation2010).

Level 2: The combination of a number of tests increases the post-test probability of the diagnosis of SAPS. (Murrell and Walton Citation2001, Park et al. Citation2005, Michener et al. Citation2009).

Considerations

As one physical sign cannot sufficiently differentiate between the various shoulder disorders, or give a clear distinction regarding the status of the rotator cuff, a combination of multiple tests increases post-test probability of a diagnosis of SAPS.

Recommendations

To determine SAPS, a combination of the Hawkins-Kennedy test, the painful arc test, and the infraspinatus muscle strength test should be used; and for a rotator cuff tear, the drop-arm test and the infraspinatus and supraspinatus muscle strength tests should be used.

Clinical Question 4: What is the added value of imaging tests for diagnosis of SAPS?

Scientific evidence level 1: The sensitivity and specificity of ultrasound and conventional MRI are not significantly different in the detection of partial- or full-thickness rotator cuff tears (Dinnes et al. Citation2003). MR arthrography is an accurate method to rule out partial rotator cuff injuries (de Jesus et al. Citation2009, Ottenheijm et al. Citation2010).

Level 2: It is likely that ultrasound is an accurate method for the detection or exclusion of rotator cuff tendinopathy, subacromial bursitis, biceps tendon rupture, and tendinosis calcarea (Ottenheijm et al. Citation2010). The interobserver variability of ultrasound with respect to detection of rotator cuff injuries is low, as the results are very similar (Rutten et al. Citation2010, Sipola et al. Citation2010).

Level 3: There is evidence that ultrasound is not sufficiently reliable to differentiate between an intact rotator cuff and partial lesions (Sipola et al. Citation2010).

Considerations

Ultrasound of the shoulder is a sensitive and specific method. The diagnostic accuracy is good and comparable to that of conventional MRI for identification and quantification of complete (full-thickness) rotator cuff injuries. There are conflicting results about the value of ultrasonography in partial rotator cuff tears and tendinopathies. For optimal sonographic analysis of the shoulder, standardized examination and expertise as well as high-quality equipment (7.5- to 20-MHz linear transducers) should be available. When repair of a rotator cuff tear is intended, MRI provides useful information on size, retraction, and matching atrophy and fatty infiltration. For the detection of partial articular side cuff injuries (PASTA lesions), MR arthrography may be considered because of its high sensitivity and specificity. It is preferable to perform a series in abduction/external rotation position (ABER). Although a correlation has been described between the shape of the acromion (type III, angled) and the presence of rotator cuff injuries (Toivonen et al. Citation1995), this association is not significant in patients over 50 (Gill et al. Citation2002, CitationOh et al. 2010).

Recommendations

Ultrasound is advised as the most valuable and cost-effective diagnostic imaging if a first period of non-operative treatment fails. This can be combined with conventional radiography of the shoulder to determine osteoarthritis, osseous abnormalities, and presence/absence of calcium deposits. MRI of the shoulder is indicated when reliable ultrasound is not at hand or inconclusive, and should be used in patients who are eligible for surgical repair of a cuff tear to assess the degree of retraction and atrophied fatty infiltration. An MRI study with intra-articular contrast can be considered if any intra-articular abnormality or a partial rotator cuff injury have to be ruled out. It is preferable for a study in abduction and external rotation (ABER) to be part of an MR arthrography protocol.

Clinical Question 5: Which instruments are most suitable for measuring the outcome of treatment of SAPS?

Scientific evidence level 2: Measurements of ROM using instruments (in goniometry and inclinometry) are more reliable than those based on visual assessment (van de Pol et al. Citation2010). The Dutch Shoulder Disability Questionnaire seems to be responsive (van der Windt et al. Citation1998, van der Heijden et al. Citation2000).

Levels 2/3: The internal consistency and test-retest reliability of the Dutch Simple Shoulder Test seem high and the construct validity moderate to good (van Kampen et al. Citation2012 ).

Level 3: There is insufficient inter-rater reliability of visual estimation of ROM (Terwee et al. Citation2011). There are indications that the inter-rater reliability of ROM measured using a digital inclinometer for individual patients is poor, with differences in ROM of less than 20–25 degrees being indistinguishable from measurement error (de Winter et al. Citation2004). The DASH-DLV has excellent internal consistency, reasonable test-retest reliability, and reasonable criterion validity (Veehof et al. Citation2002). The English Oxford Shoulder Score has a high test-retest reliability, high internal consistency, and a weak-to-moderate criterion validity (Berendes et al. Citation2010). The Dutch Shoulder Rating Questionnaire has high internal consistency, high test-retest reliability, moderate-to-good criterion validity, and is an appropriate instrument to demonstrate clinical differences (Vermeulen et al. Citation2005).

Level 4: It is possible that isokinetic muscle strength measurements using a dynamometer have good reliability at group level and poor reliability at individual level (Meeteren et al. Citation2002).

Considerations

Visual assessment of the ROM is appropriate only for distinguishing between the affected and the contralateral side. Even when using a goniometer, which can increase the reliability of the measurements, the measurement error remains high. In selecting an outcome instrument, it is important for the instrument to have been validated in the Dutch language. The Simple Shoulder Test and the Oxford Shoulder Score are instruments with relatively few questions and are easy to use. The Dutch Shoulder Disability Questionnaire with 16 questions is a medium-length questionnaire and is also easy to use. The Shoulder Rating Questionnaire is more detailed, has a more complex calculation of the sum score, and for certain items it misses answers quite often.

Recommendations

Visual estimates of the range of motion can only serve to distinguish between the affected and the contralateral shoulder. Instruments to assess the effects of treatment of SAPS, validated in the Dutch language, are: Disabilities of the Arm, Shoulder and Hand (DASH), English Oxford Shoulder Score (DOSS), Dutch Simple Shoulder Test (DSST), and Shoulder Disability Questionnaire (SDQ-NL).

Clinical Question 6: Which non-operative treatment is most effective for patients with SAPS?

  • Corticosteroid injections

    Scientific evidence level 1: In the first 8 weeks, corticosteroid injections are more effective than placebo injections, physiotherapy, or no treatment in reducing pain and improving shoulder function. Corticosteroid injections in the short term are no more effective than NSAIDs in reducing pain. The effect of corticosteroids in the long term (≥ 3 months) is unclear (Buchbinder et al. Citation2003, Arroll and Goodyear-Smith Citation2005, Gaujoux-Viala et al. Citation2009).

  • Extracorporeal shockwave therapy (ESWT)

    Level 1: High-energy extracorporeal shockwave therapy (ESWT) is more effective than low-energy ESWT or placebo in reducing pain and improving shoulder function in patients with tendinosis calcarea. ESWT (all forms) is no more effective than placebo or other treatments in reducing pain or in improving shoulder function of patients without calcium deposition in the tendons (Huisstede et al. Citation2011).

  • Exercise therapy

    Levels 1–2: Exercise therapy is more effective than no treatment in reducing pain and improving function of the shoulder (Dickens and Williams Citation2005, Lombardi et al. Citation2008). There appears to be no difference in effectiveness between exercise therapy and home exercises (Werner et al. Citation2002, Walther et al. Citation2004). Exercises specifically focused on rotator cuff and scapular stabilizers appear to be more effective than general exercise therapy (Holmgren et al. Citation2012). Manual joint mobilizations have no added benefit to a program of active exercises in reducing pain and improving shoulder function (Brudvig et al. Citation2011).

    Level 2: Massage (myofascial trigger points in the shoulder muscles, or soft tissue) appears to be more effective than placebo or no treatment in reducing pain and improving shoulder function in patients with shoulder pain (van den Dolder and Roberts Citation2003, Hains et al. Citation2010, Bron et al. Citation2011, Yang et al. Citation2012)

  • Other interventions

    Level 3: Oral NSAIDs appear to be more effective than placebo in reducing pain in the first 1–2 weeks (Mena et al. Citation1986, Petri et al. Citation2004). Laser treatment (of all types) appears to be more effective than placebo or ultrasound treatment in reducing pain after 2–4 weeks (England et al. Citation1989, Taverna et al. Citation1990, Saunders Citation1995, Vecchio et al. Citation1993, Santamato et al. Citation2009). Ultrasound treatment is no more effective than placebo, no treatment, physiotherapy, or exercise therapy (Berry et al. Citation1980, Ebenbichler et al. Citation1999, Gam et al. Citation1998, Kurtais Gursel et al. Citation2004, Nykanen Citation1995). Electrical stimulation has not been shown to be more effective than placebo (Binder et al. Citation1984, Dal Conte et al. Citation1990, Aktas et al. Citation2007). Acupuncture treatment appears to be no more effective than placebo and exercise therapy (Green et al. Citation2005).

Considerations

Much research has been done on the effect of non-operative therapies for various subacromial and shoulder pain syndromes. There is a great diversity of interventions and methods, and many studies use the terms shoulder pain and SAPS interchangeably. Also, any co-interventions and complications often remain unnamed. There is no literature on the effectiveness of behavioral counseling, but it is unlikely that therapy is given without behavioral counseling. The effectiveness of such advice (ranging from absolute rest to passive mobilization beyond the pain threshold) is unclear.

Recommendations

A non-operative treatment algorithm for SAPS starts with a recommendation of relative rest in the acute phase, if necessary combined with a prescription of NSAIDs for 1 or 2 weeks. This should be followed by gradually expanding activities. Corticosteroid injections may be used for severe pain, if possible under ultrasound guidance, in the first 8 weeks. The use of corticosteroid injections as single long-term therapy is not recommended. Use of high-energy ESWT can be considered for proven subacromial calcium deposits. ESWT is not recommended in the acute phase. Movement within the pain threshold is desirable. Neither strict immobilization nor passive joint mobilization in SAPS is recommended. Exercise should preferably be performed at low intensity and high frequency, within the pain threshold, and focusing on eccentric training. Scapular stabilization training and relaxation with proper posture should be part of the regime. Treatment of myofascial trigger points (including stretching of the muscles) may be considered. Rehabilitation can be considered for chronic, treatment-resistant SAPS, where pain-perpetuating behavior plays a role.

Clinical Question 7: When is surgical treatment for SAPS indicated, and which technique is preferred?

  • Interventions with an intact rotator cuff

    Scientific evidence level 2: It has not been shown that surgical treatment of SAPS is more effective than non-operative management to improve shoulder function or reduce pain (Coghlan et al. Citation2008, Dorrestijn et al. Citation2009, Gebremariam et al. Citation2011). No difference in outcome (shoulder function, complications) has been shown between an arthroscopic approach and an open approach. A bursectomy is likely to give the same clinical outcome as a bursectomy with acromioplasty (Faber et al. Citation2006, Barfield and Kuhn Citation2007, Coghlan et al. Citation2008, Davis et al. Citation2010, Donigan and Wolf Citation2011).

    Level 3: An open decompression may lead to longer hospital stay and a delayed return to work compared to arthroscopic surgery for SAPS (Davis et al. Citation2010).

  • Interventions to repair a torn rotator cuff

    Level 3: There are indications that there is no difference between single-row and double-row fixation technique in terms of the final clinical outcome (shoulder function, re-ruptures) in surgical treatment of rotator cuff tears (Nho et al. Citation2009b). There are indications that there is a greater chance of anatomical recovery (tendon adhesion to the footprint) in the double-row fixation technique than in the single-row fixation technique (Saridakis and Jones Citation2010). There are indications that the chance of re-ruptures is smaller in the double-row fixation technique in tears larger than 1 cm (Duquin et al. Citation2010). There are indications that there is no difference between an open, mini-open, or arthroscopic approach with regard to final clinical outcome in the surgical treatment of rotator cuff tears (Morse et al. Citation2008, Seida et al. Citation2010). There are indications of worse outcome after arthroscopic rotator cuff repair measured after 1–2 years of follow-up associated with simultaneous procedures on the biceps, simultaneous procedures on the acromioclavicular joint, preoperative fatty degeneration of the m. supraspinatus, sex (women have worse outcomes than men), and age (the risk of poorer outcome increases with age) (Nho et al. Citation2009a, Oh et al. Citation2009, Grasso et al. Citation2009, Park et al. Citation2010).

  • Biceps tendon tenotomy or tenodesis

    Level 3: A biceps tenotomy leaves more cosmetic defects; a biceps tenodesis gives more pain (Hsu et al. Citation2011).

Considerations

There is no convincing evidence that surgical treatment is more effective than non-operative treatment. No clear preference for surgical technique can be indicated either. There is no indication for surgical treatment of asymptomatic rotator cuff tears (AAOS. Citation2010). If rotator cuff repair is indicated, performing an open, a mini-open, or an arthroscopic approach makes no difference in end-results. There is moderate evidence for fewer re-ruptures in tears larger than 1 cm (measured backward) with a double-row fixation, but any effect on clinical outcome has not been demonstrated. Comparison between ESWT, barbotage (needling of the calcium deposit guided by fluoroscopy or ultrasound), and surgical removal shows no obvious preference for one of these interventions (Diehl et al. Citation2011) in the treatment of tendinosis calcarea. The only difference between a biceps tendon tenotomy and biceps tenodesis is cosmetic (Hsu et al. Citation2011).

Recommendations

SAPS should preferably be treated non-operatively. If the patient does not respond to exhaustive non-operative treatment and does not qualify for a rehabilitation treatment, bursectomy can be considered. A mini, mini-open, or arthroscopic approach is associated with shorter hospital stay and faster return to work. When surgical repair of symptomatic rotator cuff tears is indicated, the condition of the muscles as well as age and activity level of the patient play a role in the decision. Surgical treatment of tendinosis calcarea is not recommended, given the availability of equivalent alternatives.

Clinical Question 8: What advice can be given to patients with SAPS, argued from the patient’s point of view?

Considerations

There is little research on the patient’s point of view. From the few existing studies, it can be tentatively concluded that dissatisfaction with the outcome of treatment is more common in women than in men. There are indications that after a course of treatment, two-thirds of patients are still looking for one or more subsequent treatments, either in the medical sector or in alternative sectors.

Conclusion

Patients with shoulder pain who are often part of the working population come into contact with various healthcare providers. The collected recommendations from all disciplines in this guideline provide treatment advice based on the best-available evidence.

The “do’s” in this treatment algorithm are:

  1. A diagnosis of SAPS can only be made after a combination of tests; the Hawkins-Kennedy test, the painful arc test, and the infraspinatus muscle strength test are advisable.

  2. It is preferable to treat SAPS non-operatively.

  3. Treat acute pain with advice, explanation, and possibly analgesics (NSAIDs) for a maximum of 2 weeks.

  4. If symptoms persist longer than 6 weeks, take steps in the workplace to prevent development of a chronic syndrome.

  5. Prescribe therapy or home exercises of low intensity and high frequency, combining eccentric training with stabilization training of the scapula and focusing on relaxation and proper posture.

  6. Treatment of myofascial trigger points (including stretching of the muscles) can support exercise therapy.

  7. For persistent symptoms, subacromial injection with corticosteroids is an effective treatment.

  8. If symptoms persist longer than 6 weeks, ultrasound can be performed to rule out cuff rupture—if indicated, supplemented by conventional radiographic examination.

  9. MRI is indicated when ultrasound examination is inconclusive, or to measure the size of the tear and the condition of the muscles when rotator cuff repair is being considered.

  10. For tendinosis calcarea, ESWT or barbotage can be used.

  11. Rehabilitation in a specialized center can be considered for chronic, treatment-resistant SAPS, in which pain-perpetuating behavior plays a role.

  12. The indication for surgical repair of a symptomatic rotator cuff tear depends on the size of the tear, the condition of the muscles, and the age and activity level of the patient.

The “don’ts” in this algorithm are:

  1. Strict immobilization.

  2. No active intervention to prevent overload in work or sports and to address psychosocial factors.

  3. Limiting imaging to conventional radiographic examination.

  4. Ultrasound examination with suboptimal technique and experience.

  5. ESWT in the acute phase, and in absence of tendinosis or bursitis calcarea.

  6. Surgical treatment without exhaustive non-operative treatment.

The production of this guideline was supported by Ms S. B. Muller-Ploeger and Ms N. van Veen of the Knowledge Institute of the Netherlands Medical Specialists Association.

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