References
- Australian Commission on Safety and Quality in Health Care (ACSQHC). Patient-centred care: improving quality and safety through partnerships with patients and consumers; [cited 2018 Feb 20]. Available from: http://www.safetyandquality.gov.au/wp-content/uploads/2012/03/person-centredcare_Paper_August.pdf.
- Lauver DR, Ward SE, Heidrich SM, et al. Patient-centered interventions. Res Nurs Health. 2002;25:246–255.
- Loeffler E, Power G, Bovaird T, et al., editors. Co-Production of Health and Wellbeing in Scotland. Birmingham (UK): Governance International; 2013.
- Ahmad N, Ellins J, Krelle H, et al. Person-centred care: From ideas to action. London: Health Fund; 2014.
- Australian Commission on Safety and Quality in Health Care (ACSQHC), National safety and quality health service standards. [cited 2018 Mar 6]. Available from: http://www.safetyandquality.gov.au/publications/national-safety-and-quality-health-service-standards/.
- Institute of Medicine. Crossing the quality chasm: A new health system for the 21st century. Brief report. [cited 2018 Mar 6]. Available from: http://www.nationalacademies.org/hmd/∼/media/Files/Report%20Files/2001/Crossing-the-Quality-Chasm/Quality%20Chasm%202001%20%20report%20brief.pdf.
- Doyle C, Lennox L, Bell D. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ Open. 2013;3:1–18.
- Australian Commission on Safety and Quality in Health Care. Review of patient experience and satisfaction surveys conducted within public and private hospitals in Australia. [cited 2018 Mar 6]. Available from: http://www.safetyandquality.gov.au/wp-content/uploads/2012/03/Review-of-Hospital-Patient-Experience-Surveys-conducted-by-Australian-Hospitals-30-March-2012-FINAL.pdf.
- Epstein RM, Street RL. The values and value of patient-centered care. Ann Fam Med. 2011;9:100–103.
- Cott CA. Client-centred rehabilitation: client perspectives. Disabil Rehabil. 2004;26:1411–1422.
- Cott CA, Teare G, McGilton KS, et al. Reliability and construct validity of the Client-Centred Rehabilitation Questionnaire. Disabil Rehabil. 2006;28:1387–1397.
- Korner M, Dangel H, Plewnia A, et al. Psychometric evaluation of the Client-Centered Rehabilitation Questionnaire (CCRQ) in a large sample of German rehabilitation patients. Clin Rehabil. 2017;31:926–935.
- Australasian Rehabilitation Outcomes Centre. [cited 2018 Jan 29]. Available from: https://ahsri.uow.edu.au/aroc/index.html.
- Graham J. Congeneric and (essentially) Tau-Equivalent estimates of score reliability: what they are and how to use them. Educ Psychol Meas. 2006;66:930–944.
- deVaus DA. Surveys in Social Research. 3rd ed. Sydney: Allen and Unwin; 1991.
- Tabachnick BG, Fidell LS. Using multivariate statistics. 6th ed. Boston (MA): Pearson Education; 2013.
- Fox-Wasylyshyn SM, El Masri MM. Handling missing data in self-report measures. Res Nurs Health. 2005;28:488–495.
- Roth PL. Missing data: a conceptual review for applied psychologists. Pers Psychol. 1994;47:537–560.
- Hu L, Bentler PM. Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Struct Equ Model. 1999;6:1–55.
- Stevens J. Applied Multivariate Statistics for the Social Sciences. 5th ed. New York (NY): Routledge; 2009.
- Plewnia A, Bengel J, Korner M. Patient-centeredness and its impact on patient satisfaction and treatment outcomes in medical rehabilitation. Patient Educ Couns. 2016;99:2063–2070.
- Chen J. (no date). ACI Integrated Care. Patient reported outcomes measures and patient reported experience measures – a rapid scoping review; [cited 2018 Feb 20]. Available from: https://www.aci.health.nsw.gov.au/__data/assets/pdf_file/0009/281979/ACI_Proms_Prems_Report.pdf.