Multilingual COVID-19 vaccination videos in NSW, Australia: a case study of cultural-responsiveness on social media

References

• Abdi, I., Murphy, B., & Seale, H. (2020). Evaluating the health literacy demand and cultural appropriateness of online immunisation information available to refugee and migrant communities in Australia. Vaccine, 38(41), 6410–6417. doi: 10.1016/j.vaccine.2020.07.071.
   PubMed Web of Science ®Google Scholar
• ABS (2018). Cultural Diversity in Australia. [cited 2019 9 September]; Available from: https://www.abs.gov.au/ausstats/[email protected]/Lookup/by%20Subject/2071.0∼2016∼Main%20Features∼Cultural%20Diversity%20Data%20Summary∼30
   Google Scholar
• ACT Government (2021)., Free public transport to ACT Government COVID-19 vaccination clinics, in ACT Government.
   Google Scholar
• Australian Bureau of Statistics [ABS] (2020). Census 2016, Proficiency in Spoken English/Language by Age by Sex (SA2+), People, Editor.
   Google Scholar
• Australian Bureau of Statistics [ABS]. (2021). Census. Available from: https://www.abs.gov.au/websitedbs/D3310114.nsf/Home/2016%20search%20by%20geography
   Google Scholar
• Australian Government Department of Health. (2021). Before your COVID-19 vaccination. Available from: https://www.health.gov.au/initiatives-and-programs/covid-19-vaccines/getting-your-vaccination/before
   Google Scholar
• Ayre, J., Muscat, D. M., Mac, O., Batcup, C., Cvejic, E., Pickles, K., Dolan, H., Bonner, C., Mouwad, D., Zachariah, D., Turalic, U., Santalucia, Y., Chen, T., Vasic, G., & McCaffery, K. J. (2022). Main COVID-19 information sources in a culturally and linguistically diverse community in Sydney, Australia: A cross-sectional survey. Patient Education and Counseling, 105(8), 2793–2800. doi: 10.1016/j.pec.2022.03.028.
   PubMed Web of Science ®Google Scholar
• Bellon-Harn, M. L., Manchaiah, V., & Shashikanth, S. (2020). A cross-sectional study of the portrayal of childhood speech and language disorders in YouTube videos. Digital Health, 6, 2055207620929785. doi: 10.1177/2055207620929785.
   Web of Science ®Google Scholar
• Brooks, L. A., Manias, E., & Bloomer, M. J. (2019). Culturally sensitive communication in healthcare: A concept analysis. Collegian, 26(3), 383–391. doi: 10.1016/j.colegn.2018.09.007.
   Web of Science ®Google Scholar
• Dahshan, D., Johnson, N., & Muir, K. (2022). Accessibility and cultural inclusivity of online glaucoma-based video content for patient education. Investigative Ophthalmology & Visual Science, 63(7), 2793–A0123–2793–A0123.
   Web of Science ®Google Scholar
• Danchin, M., Biezen, R., Manski-Nankervis, J.-A., Kaufman, J., & Leask, J. (2020). Preparing the public for COVID-19 vaccines: How can general practitioners build vaccine confidence and optimise uptake for themselves and their patients? Australian Journal of General Practice, 49(10), 625–629. doi: 10.31128/AJGP-08-20-5559.
   PubMed Web of Science ®Google Scholar
• Deng, T., Ekachai, D., & Pokrywczynski, J. (2022). Global COVID-19 advertisements: Use of informational, transformational and narrative advertising strategies. Health Communication, 37(5), 628–636. doi: 10.1080/10410236.2020.1859725.
   PubMed Web of Science ®Google Scholar
• Gesser-Edelsburg, A., Alamour, Y., Cohen, R., Abed Elhadi Shahbari, N., Hijazi, R., Orr, D., Vered-Chen, L., & Singhal, A. (2021). Creating safe spaces to prevent unintentional childhood injuries among the Bedouins in southern Israel: A hybrid model comprising positive deviance, community-based participatory research, and entertainment-education. PLoS One, 16(9), e0257696. doi: 10.1371/journal.pone.0257696.
   PubMed Web of Science ®Google Scholar
• Goddard, C. (2021). Minimal Languages in Action. Springer.
   Google Scholar
• Graffigna, G. (2016). Promoting patient engagement and participation for effective healthcare reform. IGI Global.
   Google Scholar
• Harrison, E. A., & Wu, J. W. (2020). Vaccine confidence in the time of COVID-19. European Journal of Epidemiology, 35(4), 325–330. doi: 10.1007/s10654-020-00634-3.
   PubMed Web of Science ®Google Scholar
• Heinrichs, D. H., Kretzer, M. M., & Davis, E. E. (2022). Mapping the online language ecology of multilingual COVID-19 public health information in Australia. European Journal of Language Policy, 14(2), 133–162. doi: 10.3828/ejlp.2022.9.
   Google Scholar
• Hu, B. (2022). Translation as an Ethical Intervention? Building Trust in Healthcare Crisis Communication, in Language as a Social Determinant of Health: Translating and Interpreting the COVID-19 Pandemic., F.M. Federici, Editor. Springer International Publishing. p. 179–208.
   Google Scholar
• Hunt, M., O’Brien, S., Cadwell, P., & O’Mathúna, D. P. (2019). Ethics at the Intersection of Crisis Translation and Humanitarian Innovation. Journal of Humanitarian Affairs, 1(3), 23–32. doi: 10.7227/JHA.022.
   Google Scholar
• Ito-Jaeger, S., Perez Vallejos, E., Curran, T., & Crawford, P. (2022). What's Up With Everyone? A qualitative study on young people's perceptions of cocreated online animations to promote mental health literacy. Health Expectations, 25(4), 1633–1642. doi: 10.1111/hex.13507.
   PubMed Web of Science ®Google Scholar
• Ji, L., Sebesta, E. M., Stumbar, S. E., Rutman, M. P., & Chung, D. E. (2020). Evaluating the quality of overactive bladder patient education material on YouTube: A pilot study using the patient education materials assessment tool. Urology, 145, 90–93. doi: 10.1016/j.urology.2020.08.009.
   PubMedGoogle Scholar
• Kuhn, N., et al. (2020). Decolonizing risk communication: Indigenous responses to COVID-19 using social media. Journal of Indigenous Social Development, 9(3), 193–213.
   Google Scholar
• Ladson-Billings, G. (2021). Three decades of culturally relevant, responsive, & sustaining Pedagogy: What lies ahead? in. The Educational Forum, 85(4), 351–354. Taylor & Francis. doi: 10.1080/00131725.2021.1957632.
   Web of Science ®Google Scholar
• Latzko-Toth, G., Bonneau, C., & Millette, M. (2017). Small data, thick data: thickening strategies for trace-based social media research. in The SAGE handbook of social media research methods. SAGE. p. 199–214.
   Google Scholar
• Lim, K., Kilpatrick, C., Storr, J., & Seale, H. (2018). Exploring the use of entertainment-education YouTube videos focused on infection prevention and control. American Journal of Infection Control, 46(11), 1218–1223. doi: 10.1016/j.ajic.2018.05.002.
   PubMed Web of Science ®Google Scholar
• Lin, S., & Ji, M. Patient-oriented and culturally-adapted (POCA) health care translation model. (2019). p. 30–46.
   Google Scholar
• Mac, O. A., Muscat, D. M., Ayre, J., Patel, P., & McCaffery, K. J. (2021). The readability of official public health information on COVID-19. The Medical Journal of Australia, 215(8), 373–375. doi: 10.5694/mja2.51282.
   PubMed Web of Science ®Google Scholar
• Mac, O. A., Muscat, D. M., Ayre, J., Patel, P., & McCaffery, K. J. (2021). Coronavirus (COVID-19) vaccination information must pay attention to health literacy: analysis of readability of official COVID-19 public health information. Medical Journal of Australia, 215(8), 373–375. doi: 10.5694/mja2.51282.
   PubMed Web of Science ®Google Scholar
• Malecki, K. M. C., Keating, J. A., & Safdar, N. (2021). Crisis communication and public perception of COVID-19 risk in the era of social media. Clinical Infectious Diseases, 72(4), 697–702. doi: 10.1093/cid/ciaa758.
   PubMed Web of Science ®Google Scholar
• Miles, R., Cassidy, L., & Bennet, A. (2021). Issues, barriers and perceptions about the COVID-19 vaccine among culturally and linguistically diverse communities in NSW, N.C.o.S. Services. Editor.
   Google Scholar
• NSW Multicultural Health Communication Service. (2020). About. Facebook [About]. Available from: https://www.facebook.com/mhcsnsw/about
   Google Scholar
• Pham, T. T. L., Berecki-Gisolf, J., Clapperton, A., O'Brien, K. S., Liu, S., & Gibson, K. (2021). Definitions of Culturally and Linguistically Diverse (CALD): A literature review of epidemiological research in Australia. International Journal of Environmental Research and Public Health, 18(2), 737. doi: 10.3390/ijerph18020737.
   PubMed Web of Science ®Google Scholar
• Pickles, K., Cvejic, E., Nickel, B., Copp, T., Bonner, C., Leask, J., Ayre, J., Batcup, C., Cornell, S., Dakin, T., Dodd, R. H., Isautier, J. M. J., & McCaffery, K. J. (2021). COVID-19 misinformation trends in Australia: Prospective longitudinal national survey. Journal of Medical Internet Research, 23(1), e23805-e23805. doi: 10.2196/23805.
   Web of Science ®Google Scholar
• Saed, A., Yazdani, A., & Askary, M. (2016). Film subtitles and listening comprehension ability of intermediate EFL learners. International Journal of Applied Linguistics and Translation, 2(3), 29–32. doi: 10.11648/j.ijalt.20160203.12.
   Google Scholar
• Scrima, F., Miceli, S., Caci, B., & Cardaci, M. (2022). The relationship between fear of COVID-19 and intention to get vaccinated. The serial mediation roles of existential anxiety and conspiracy beliefs. Personality and Individual Differences, 184, 111188–111188. doi: 10.1016/j.paid.2021.111188.
   PubMed Web of Science ®Google Scholar
• Seale, H. Enhancing and supporting the COVID-19 vaccination program – focusing on Culturally and Linguistically Diverse Communities. (2021).
   Google Scholar
• Sirmandi, E. H., & Sardareh, S. A. (2016). Improving Iranian intermediate EFL learners’ vocabulary knowledge through watching video clips with English subtitles. Journal of Applied Linguistics and Language Research, 3(6), 175–187.
   Google Scholar
• Thompson, T. L., & Harrington, N. G. (2022). The Routledge handbook of health communication. 3rd ed. Routledge.
   Google Scholar
• United Nations Department of Global Communications, (2021). COVID-19 Infodemic ‘Immediate Test Case’ for Global Communications Department’s Vision of Peaceful, Equitable World, Under-Secretary-General Tells Information Committee.
   Google Scholar
• Weng, E., Mansouri, F., & Vergani, M. (2021). The impact of the COVID-19 pandemic on delivery of services to CALD communities in Australia. ADI Policy Briefing Papers, 2(2), 1–10. https://apo.org.au/sites/default/files/resource-files/2021-08/apo-nid313720.pdf
   Google Scholar
• Wild, A., Kunstler, B., Goodwin, D., Onyala, S., Zhang, L., Kufi, M., Salim, W., Musse, F., Mohideen, M., Asthana, M., Al-Khafaji, M., Geronimo, M. A., Coase, D., Chew, E., Micallef, E., & Skouteris, H. (2021). Communicating COVID-19 health information to culturally and linguistically diverse communities: insights from a participatory research collaboration. Public Health Research & Practice, 31(1), 1–5. doi: 10.17061/phrp3112105.
   Web of Science ®Google Scholar
• Wong, L., Wong, P., & AbuBakar, S. (2020). Vaccine hesitancy and the resurgence of vaccine preventable diseases: the way forward for Malaysia, a Southeast Asian country. Human Vaccines & Immunotherapeutics, 16(7), 1511–1520. doi: 10.1080/21645515.2019.1706935.
   PubMed Web of Science ®Google Scholar
• Zachreson, C., Chang, S. L., Cliff, O. M., & Prokopenko, M. (2021). How will mass-vaccination change COVID-19 lockdown requirements in Australia? The Lancet Regional Health. Western Pacific, 14, 100224–100224. doi: 10.1016/j.lanwpc.2021.100224.
   PubMedGoogle Scholar
• Zhu, C., Xu, X., Zhang, W., Chen, J., & Evans, R. (2019). How health communication via Tik Tok makes a difference: A content analysis of Tik Tok accounts run by Chinese Provincial Health Committees. International Journal of Environmental Research and Public Health, 17(1), 192. doi: 10.3390/ijerph17010192.
   PubMed Web of Science ®Google Scholar