16
Views
4
CrossRef citations to date
0
Altmetric
Original

The measurement of a case manager's workload burden

&
Pages 658-663 | Received 20 Oct 1999, Accepted 15 Mar 2000, Published online: 07 Aug 2009

References

  • Deitchman WS. How many case managers does it take to screw in a light bulb?. Hospital and Community Psychiatry 1980; 31: 788–798
  • Harris M, Bergman HC. Case management and the chronically mentally ill: a clinical perspective. American Journal of Orthopsychiatry 1987; 57: 296–302
  • Lamb HR. Therapist‐case managers: more than brokers of services. Hospital and Community Psychiatry 1980; 31: 762–764
  • Kanter J. Clinical case management: definition, principles, components. Hospital and Community Psychiatry 1989; 40: 361–368
  • Meldrum L, Yellowlees P. How heavy is a Case Manager's workload? How is it measured?. Whose dreams? Whose realities? Proceedings of the MHS Ninth Annual Mental Health Services Conference, MelbourneAustralia, September, 21–241999
  • Thornicroft G. The concept of case management for long term mental illness. International Review of Psychiatry 1991; 3: 125–132
  • Atkinson MM. Psychiatric clinical nurse specialists as intensive case managers for the seriously mentally ill. Seminars for Nurse Managers 1996; 4: 130–136
  • Kanter JS. Integrating case management and psychiatric hospitalization. Health and Social Work 1991; 16: 34–42
  • Holloway F. Case management and the mentally ill: looking at the evidence. International Journal of Social Psychiatry 1991; 37: 2–13
  • Pasamanick B, Scarpitti FR, Dintz S. Schizophrenics in the community: an experimental study in the prevention of hospitalization. Appleton‐Century‐Crofts, New York 1967
  • Langsley DG, Pittman FS, Machotka P, Flomenhaft K. Family crisis therapy – results and implications. Family Process 1968; 7: 145–158
  • Hoult J, Rosen A, Reynolds I. Community oriented treatment compared to psychiatric hospital oriented treatment. Social Science and Medicine 1984; 18: 1005–1010
  • World Health Organization. Mental health services in pilot study areas: report on European study. World Health Organization, Copenhagen 1987
  • Moore KA, Cooper CL. Stress in mental health professionals: a theoretical overview. International Journal of Social Psychiatry 1996; 42: 82–89
  • Powell SK. Job stress versus success factors for case management. Nursing Case Management 1996; 1: 125–132
  • Oliver N, Kuipers E. Stress and its relationship to expressed emotion in community mental health workers. International Journal of Social Psychiatry 1996; 42: 150–159
  • Hromco JG, Lyons JS, Nikkel RE. Mental health case management: characteristics, job function, and occupational stress. Community Mental Health Journal 1995; 31: 111–125
  • Santiago J, McCall‐Perez F, Bachrach L. Integrated services for chronic mental patients: theoretical perspectives and experimental results. General Hospital Psychiatry 1985; 7: 309–315
  • Jones K. Experience in mental health: community care and social policy. Sage, London 1988
  • Prosser D, Johnson S, Kuipers E, Szmukler G, Bebbington P, Thornicroft G. Perceived sources of stress and satisfaction among hospital and community mental health staff and their relation to mental health, burnout and job satisfaction. Journal of Psychosomatic Research 1997; 43: 51–59
  • Kilburg RR, Kaslow FW, VandenBos GR. Professionals in distress. Hospital and Community Psychiatry 1988; 39: 723–725
  • Scott JE, Dixon LB. Community‐based treatment for severe mental illness: What are the benefits and costs?. Medscape Mental Health 1997; 2: 1–11
  • Creed F, Burns T, Butler T, et al. Comparison of intensive and standard case management for patients with psychosis: rationale of the trial (preliminary report). The British Journal of Psychiatry 1999; 174: 74–78
  • http://www.who.org/msa/mnh/mnd/prev.htm, World Health Organization. Guidelines for the primary prevention of mental, neurological and psychosocial disorders: staff burnout. 1996
  • Norusis M. J. SPSS for Windows. SPSS, Chicago 1992, /SPSS
  • Wing J, Curtis R, Beevor A. HoNOS: Health of the Nation Outcome Scales. College Research Unit, Royal College of Psychiatrists, London

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.