Patient experiences during waiting time for dental treatment

References

• Gravelle H, Siciliani L. Third degree waiting time discrimination: optimal allocation of a public sector healthcare treatment under rationing by waiting. Health Econ 2009;18:979–86.
   Google Scholar
• Williams J, Llewellyn-Thomas H, Arshinoff R, Young N, Naylor C, and the Ontario Hip and Knee Replacement Project Team. The burden of waiting for hip and knee replacements in Ontario. J Eval Clin Pract 1997;3:59–68.
   PubMedGoogle Scholar
• Ray A, Buth K, Sullivan J, Johnstone D, Hirsch G. Waiting for cataract surgery: results of a risk-stratified queuing process. Circulation 2001;104:192–8.
   Google Scholar
• Patrick J, Puterman M. Reducing wait times through operations research: optimizing the use of surge capacity. Healthcare Quarterly 2008;11:77–83.
   PubMedGoogle Scholar
• Murray M, Berwick D. Advanced access. Reducing waiting and delays in primary care. J Am Med Assoc 2003;289:1035–40.
   PubMed Web of Science ®Google Scholar
• Grytten J, Sørensen R. Competition and dental services. Health Econ 2000;9:447–61.
   PubMedGoogle Scholar
• Donabedian A. The quality of care. How can it be assessed? J Am Med Assoc 1988;260:1743–8.
   PubMed Web of Science ®Google Scholar
• Tuominen R, Tuominen M. Satisfaction with dental care among elderly Finnish men. Community Dent Oral Epidemiol 1998;26:95–100.
   PubMedGoogle Scholar
• Klingenberg A, Walther W, Dörfer C, Szecsenyi J. Patient evaluation of dental care. Results of a written patient survey in dental practices (in Germany). Gesundheitswesen 2008;70:525–31.
   PubMedGoogle Scholar
• Esa R, Rajah P, Abdul Razak I. Satisfaction with the oral health services. A qualitative study among non-commissioned officers in the Malaysian armed forces. Community Dent Health 2006;23:15–20.
   PubMedGoogle Scholar
• Chu C, Yeung C, Lo E. Monitoring patient satisfaction with university dental services under two fee-paying systems. Community Dent Oral Epidemiol 2001;29:390–8.
   PubMed Web of Science ®Google Scholar
• Chu C, Lo E. Patients' satisfaction with dental services provided by a university in Hong Kong. Int Dent J 1999;49:53–9.
   PubMed Web of Science ®Google Scholar
• Marino R, Wright C, Schoefield M, Calache H, Minichello V. Factors associated with self-reported use of dental health services among older Greek and Italian immigrants. Spec Care Dent 2005;25:29–36.
   PubMedGoogle Scholar
• Dunn E, Black C, Alonso J, Norregaard J, Andersson G. Patients' acceptance of waiting for cataract surgery: what makes a wait too long. Soc Sci Med 1997;44:1603–10.
   PubMedGoogle Scholar
• Goddard J, Tavakoli M. Referral rates and waiting lists: some empirical evidence. Health Econ 1998;7:545–9.
   PubMedGoogle Scholar
• Conner-Spady B, Sanmugasunderam S, Courtright P, Mildon D, McCurran J, Noseworthy T, Patient and physician perspective of maximum acceptable waiting times for cataract surgery. Can J Ophthalmol 2005;40:439–47.
   PubMed Web of Science ®Google Scholar
• Conner-Spady B, Sanmartin C, Johnston G, McGurran J, Kehler M, Noseworthy T. ‘There are too many of us to fix.’ Patients' views of acceptable waiting times for hip and knee replacement. J Health Serv Res & Policy 2009;14:212–18.
   PubMed Web of Science ®Google Scholar
• Löfvendahl S, Eckerlund I, Hansagi H, Malmqvist B, Resch S, Hanning M. Waiting for orthopaedic surgery: factors associated with waiting times and patients' opinion. Int J Quality Health Care 2005;17:133–40.
   PubMed Web of Science ®Google Scholar
• Conner-Spady B, Estey A, Arnett G, Ness K, McGurran J, Bear R, Prioritization of patients on waiting lists for hip and knee replacement: validation of a priority criteria tool. Int J Technol Assess 2004;20:509–15.
   PubMedGoogle Scholar
• Anderson G, Black C, Dunn E, Alonso J, Christian-Norregard J, Folmer-Anderson T, Willingness to pay to shorten waiting time for cataract surgery. Health Affairs 1997;16:181–90.
   Google Scholar
• Bishai D, Lang H. The willingness to pay for wait reduction: the disutility of queues for cataract surgery in Canada, Denmark and Spain. J Health Econ 2000;19:219–30.
   PubMedGoogle Scholar
• Luzzi L, Spencer A, Jones K, Roberts-Thomson K. Predicting relative need for urgent dental care. Community Dent Health 2009;26:162–9.
   PubMedGoogle Scholar