205
Views
4
CrossRef citations to date
0
Altmetric
Quality of Life

Assessing Quality of Care in Pediatric Asthma: Applicability of a Revised Version of the QUOTE-CNSLD Questionnaire

, M.D., , Ph.D., , M.D., Ph.D., , Ph.D. & , M.D., Ph.D.
Pages 966-976 | Published online: 01 Oct 2012

References

  • Aharony L, Strasser S. Patient satisfaction: what we know about and what we still need to explore. Med Care Rev 1993; 50(1):49–79.
  • Donabedian A. The quality of care. How can it be assessed? JAMA 1988; 260(12):1743–1748.
  • Marquis MS, Davies AR, Ware JE. Patient satisfaction and change in medical care provider: a longitudinal study. Med Care 1983; 21(8):821–829.
  • Wartman SA, Morlock LL, Malitz FE, Palm E. Impact of divergent evaluations by physicians and patients of patients’ complaints. Public Health Rep 1983; 98(2):141–145.
  • Ross J. Perception. Perception 1995; 24(8):851–853.
  • Rubin HR. Can patients evaluate the quality of hospital care? Med Care Rev 1990; 47(3):267–326.
  • Rubin HR. Patient evaluations of hospital care: A review of the literature. Med Care 1990; 28(9 Suppl):S3–S9.
  • Bettman JR. Consumer psychology. Ann Rev Psycho 1986; 37:275–289.
  • Oliver RL. A cognitive model of the antecedents and consequences of satisfaction decisions. J Marketing Res 1980; 17:460–486.
  • Oliver RL. A theoretical reinterpretation of expectation and disconfirmation effects on posterior product evaluation: Experiences in the field. In: Day RLHK, ed. Consumer Satisfaction, Dissatisfaction and Complaining Behaviour. Bloomington, IN: Indiana University Press, 1977.
  • Swan JE, Combs LJ. Product performance and consumer satisfaction: a new concept. J Market 1976; 40:25–33.
  • Swan JE, Trawick F. Disconfirmation of expectations and satisfaction with a retail service. J Retail 1981; 57:49–67.
  • Parasuraman A, Zeithami VA, Berry LL. A conceptual model of service quality and its implications for future research. J Market Res 1985; 49:41–50.
  • Parasuraman A, Zeithami VA, Berry LL. SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality. J Retail 1986; 64:12–40.
  • van Campen C, Sixma HJ, Kerssens JJ, Peters L. Assessing noninstitutionalized asthma and COPD patients’ priorities and perceptions of quality of health care: the development of the QUOTE-CNSLD instrument. J Asthma 1997; 34(6):531–538.
  • Bindels PJE, van der Wouden JC, Ponsioen BP, Brand PL, Salomé PF, van Hensbergen W. NHG Standaard Asthma bij kinderen. Huisarts en Wetenschap 2006; 49(11):130–143.
  • Duiverman EJ, Jöbsis Q, van Essen-Zandvliet EE, van Aalderen WM, de Jongste JC. Guideline ‘Treating asthma in children’ for pediatric pulmonologists (2nd revised edition). I. Diagnosis and prevention. Ned Tijdschr Geneeskd 2003; 147(39):1905–1908.
  • Duiverman EJ, Brackel HJ, Merkus PJ, Rottier BL, Brand PL. Guideline ‘Treating asthma in children’ for pediatric pulmonologists (2nd revised edition). II. Medical treatment. Ned Tijdschr Geneeskd 2003; 147(39):1909–1913.
  • de Jongste JC, Vrijlandt EL, Asthma P. Revised Guidelines of the Pedaitric Pulmonology Group of the Dutch Society of Pediatrics. Juriaans Lindenbaum Grafimedia 2007 Amsterdam, 2007.
  • Global strategy for asthma management and prevention (version 2008): Global initiative for asthma (GINA). NHLG. Available at: www.ginasthma.org.
  • Kuethe MC, Vaessen-Verberne AA, Mulder PG, Bindels P, van Aalderen WM. Paediatric asthma outpatient care by asthma nurse, paediatrician or general practitioner: randomised controlled trial with two-year follow-up. Prim Care Respir J 2011; 20(1):84–91.
  • Kuethe MC, Vaessen-Verberne AA, Bindels PJ, van Aalderen WM. Children with asthma on inhaled corticosteroids managed in general practice or by hospital paediatricians: is there a difference? Prim Care Respir J 2010; 19(1):62–67.
  • Atkinson MJ, Lennox RD. Extending basic principles of measurement models to the design and validation of Patient Reported Outcomes. Health Qual Life Outcomes 2006; 4:65.
  • Chesney M, Lindeke L, Johnson L, Jukkala A, Lynch S. Comparison of child and parent satisfaction ratings of ambulatory pediatric subspecialty care. J Pediatr Health Care 2005; 19(4):221–229.
  • Cleary PD, Edgman-Levitan S. Health care quality: Incorporating consumer perspectives. JAMA 1997; 278(19):1608–1612.
  • Sullivan PB, Burnett CA, Juszczak E. Parent satisfaction in a nurse led clinic compared with a paediatric gastroenterology clinic for the management of intractable, functional constipation. Arch Dis Child 2006; 91(6):499–501.
  • Klok T, Brand PL, Bomhof-Roordink H, Duiverman EJ, Kaptein AA. Parental illness perceptions and medication perceptions in childhood asthma, a focus group study. Acta Paediatr 2011; 100(2):248–252.
  • Cutler DM, Everett W. Thinking outside the pillbox: medication adherence as a priority for health care reform. N Engl J Med 2010; 362(17):1553–1555.
  • Haynes RB, Ackloo E, Sahota N, McDonald HP, Yao X. Interventions for enhancing medication adherence. Cochrane Database Syst Rev 2008; 16(2):CD000011.
  • Stravropoulou C. Non-adherence to medication and doctor-patient relationship: evidence from a European Survey. Patient Educ Couns 2011; 83(83):7–13.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.