Satisfaction with health care among people with hearing impairment: a survey of Medicare beneficiaries

References

• Lawthers AG, Pransky GS, Peterson LE, Himmelstein, JH. Rethinking quality in the context of persons with disability. Int J Qual Health Care 2003;15:287–99
   PubMed Web of Science ®Google Scholar
• National Institute on Deafness and Other Communication Disorders Strategic plan, FY 2009–2011. [Internet]. Bethesda (MA): National Institute of Health; 2009 [cited 2010 May 15]; Available from: http://www.nidcd.nih.gov/about/plans/strategic [last accessed 1 Oct 2012]
   Google Scholar
• Hoffman JM, Yorkston KM, Ciol MA, et al. Effect of communication disability on satisfaction with health care: a survey of Medicare beneficiaries. Am J Speech Lang Pathol 2005;14:221–8
   PubMed Web of Science ®Google Scholar
• Lurie M, Dubowitz T. Health disparities and access to health. JAMA 2007;297:1118–21
   PubMed Web of Science ®Google Scholar
• Iezzoni LI, Davis RB, Soukup J, O’Day B. Quality dimensions that most concern people with physical and sensory disabilities. Arch Intern Med 2003;163:2085–92
   PubMed Web of Science ®Google Scholar
• Drum CE, Krahn G, Culley C, Hammond L. Recognizing and responding to the health disparities of people with disabilities. Californian J Health Promot 2005;3:29–42
   Google Scholar
• Fouts BS, Andersen E, Hagglund K. Disability and satisfaction with access to health care. J Epidemiol Community Health 2000;54:770–1
   PubMed Web of Science ®Google Scholar
• Jha A, Patrick DL, MacLehose RF, et al. Dissatisfaction with medical services among Medicare beneficiaries with disabilities. Arch Phys Med Rehabil 2002;83:1335–41
   PubMed Web of Science ®Google Scholar
• United States Census Bureau. The statistical abstract: the national data book [Internet]. Washington, DC: U.S. Census Bureau; 2008 [cited 2010 May 15]; Available from: http://www.census.gov/compendia/statab/cats/births_deaths_marriages_divorces/life_expectancy.html [last accessed 1 Oct 2012]
   Google Scholar
• Frist WH. Overcoming disparities in U.S. health care. Health Aff 2005;24:445–58
   Web of Science ®Google Scholar
• Cohen G. Age and health status in a patient satisfaction survey. Soc Sci Med 1996;42:1085–93
   PubMed Web of Science ®Google Scholar
• Bachman SS, Vedrani M, Drainoni ML, et al. Provider perceptions of their capacity to offer accessible health care for people with disabilities. J Disabil Policy Stud 2006;17:130–6
   Google Scholar
• Long CO. Dimensions of health care access and patient satisfaction for Medicare beneficiaries [dissertation]. Phoenix (AZ): Arizona State University; 1997. 212 p. Available from Dissertations and Theses database; AAT 9725312
   Google Scholar
• Hupcey JE, Clark MB, Hutcheson CR, Thompson VL. Expectations for care: older adults’ satisfaction with and trust in health care providers. J Gerontol Nurs 2004;30:37–45
   PubMedGoogle Scholar
• Iezzoni LI, Davis RB, Soukup J, O’Day B. Satisfaction with quality and access to health care among people with disabling conditions. Int J Qual Health Care 2002;14:369–81
   PubMed Web of Science ®Google Scholar
• Diab ME, Johnston MV. Relationships between level of disability and receipt of preventative health services. Arch Phys Med Rehabil 2004;85:749–57
   PubMed Web of Science ®Google Scholar
• Jackson JL, Chamberlin J, Kroenke K. Predictors of patient satisfaction. Soc Sci Med 2001;52:609–20
   PubMed Web of Science ®Google Scholar
• Kravitz R. Patient satisfaction with health care: critical outcome or trivial pursuit? J Gen Intern Med 1998;13:280–2
   PubMed Web of Science ®Google Scholar
• Larson CO, Nelson EC, Gustafson D, Batalden PB. The relationship between meeting patients’ information needs and their satisfaction with hospital care and general health status outcomes. Int J Qual Health Care 1996;8:447–56
   PubMed Web of Science ®Google Scholar
• Patrick DL, Scrivens E, Charlton JRH. Disability and patient satisfaction with medical care. Med Care 1983;21:1062–75
   PubMed Web of Science ®Google Scholar
• Gelberg L, Andersen RM, Leake BD. The behavioral model for vulnerable populations: application to medical care use and outcomes for homeless people. Health Serv Res 2000;34:1273–7
   PubMed Web of Science ®Google Scholar
• Andersen R, Aday LA. Access to medical care in the U.S.: realized and potential. Med Care 1978;16:533–46
   PubMed Web of Science ®Google Scholar
• Centers for Medicare and Medicaid Services. Overview [Internet]. Baltimore (MA): CMS; 2005 [cited 2010 May 15]; Available from: http://www.cms.hhs.gov/MCBS/01_Overview.asp [last accessed 1 Oct 2012]
   Google Scholar
• Sparer, MS. Health policy and health reform. In: Kovner AR, Knickman JR. eds. Health care delivery in the United States. New York: Springer Publishing; 2011:30–1
   Google Scholar
• Himes CL, Rutrough TS. Differences in the use of health services by metropolitan and nonmetropolitan elderly. J Rural Health 1994;14:221–8
   Google Scholar
• Garson GD. Logistic Regression [Internet]. Raleigh (NC): North Carolina State University; 2009; Available from: http://www2.chass.ncsu.edu/garson/PA765/logistic.htm [last accessed 15 March 2009]
   Google Scholar
• SPSS [Internet]. Armonk (NY): IBM; 2001; Available from: http://www.spss.com
   Google Scholar
• Bland JM, Altman DG. The odds ratio. BMJ 2009;320:1468
   Web of Science ®Google Scholar
• Penchansky R, Thomas J. The concept of access. Med Care 1981;19:127–40
   PubMed Web of Science ®Google Scholar
• Rosenbach ML. Access and satisfaction with the disabled Medicare population. Health Care Financ Rev 1995;17:147–67
   PubMedGoogle Scholar
• Lishner DM, Richardson M, Levine P, Patrick D. Access to primary health care among persons with disabilities in rural areas: a summary of the literature. J Rural Health 1996;12:45–53
   PubMed Web of Science ®Google Scholar
• Chan L, Hart LG, Goodman DC. Geographic access to health care for rural Medicare beneficiaries. J Rural Health 2006;22:140–6
   PubMed Web of Science ®Google Scholar
• Ubido J, Huntington J, Warburton D. Inequalities in access to healthcare faced by women who are deaf. Health Soc Care Community 2002;10:247–53
   PubMed Web of Science ®Google Scholar
• Meador HE, Zazove P. Health care interactions with deaf culture. J Am Board Fam Med 2005;18:218–22
   Web of Science ®Google Scholar
• Drainoni ML, Lee-Hood E, Tobias C, et al. Cross-disability experiences of barriers to health-care access. J Disabil Policy Stud 2006;17:101–15
   Google Scholar
• Lasser KE, Himmelstein DU, Woolhandler S. Access to care, health status, and health disparities in the United States and Canada: results of a cross-national population-based survey. Am J Public Health 2006;96:1300–7
   PubMed Web of Science ®Google Scholar
• Butrica BA, Zedlewski SR. More older Americans are poor than the official measure suggests. The Urban Institute: Older Americans’ Economic Security [Internet]. 2008 May 1 [cited 2010 May 15]; Available from: http://www.urban.org/publications/411670.html
   Google Scholar
• Rosenbach ML, Adamache KW. Variations in Medicare access and satisfaction by health status. Health Care Financ Rev 1995;17:29–50
   PubMedGoogle Scholar
• Taylor DG, Aday LA, Andersen R. A social indicator of access to medical care. J Health Soc Behav 1975;16:39–49
   PubMed Web of Science ®Google Scholar
• Jackson JL, Chamberlin J, Kroenke K. Predictors of patient satisfaction. Soc Sci Med 2001;52:1613–17
   PubMed Web of Science ®Google Scholar
• Finucane C. Are we doing enough for deaf and hearing-impaired people? Impair J Ther Rehabil 2004;11:196
   Google Scholar
• Adler GS. A profile of the Medicare current beneficiary survey. Health Care Financ Rev 1994;15:153–63
   PubMedGoogle Scholar
• Covinsky KE, Rosenthal GE, Chren MM, et al. The relation between health status changes and patient satisfaction in older hospitalized medical patients. J Gen Intern Med 1998;13:223–9
   PubMed Web of Science ®Google Scholar
• Ren XS, Kazis L, Lee A, et al. Health status and satisfaction with health care: a longitudinal study among patients served by the Veterans Health Administration. Am J Med Qual 2001;16:166–73
   PubMed Web of Science ®Google Scholar
• Braunsberger K, Gates RH. Patient/enrollee satisfaction with healthcare and health plan. J Consum Mark 2002;19:575–90
   Google Scholar
• United States Department of Health and Human Services. Medicare and you [Internet]. Baltimore (MD): The Official U.S. Government Site for Medicare; 2010 [cited 2010 May 15]; Available from: http://www.medicare.gov/Library/PDFNavigation/PDFInterim.asp?Language=English&Type=Pub&PubID=10050
   Google Scholar
• Iezzoni LI, O’Day BL, Killeen M, Harker H. Communicating about health care: observations from persons who are deaf or hard of hearing. Ann Intern Med 2004;140:356–62
   PubMed Web of Science ®Google Scholar
• Reuben DB, Siu AL, Kimpau S. The predictive validity of self-report and performance-based measures of function and health. J Gerontol 1992;47:106–10
   Google Scholar
• Kaplan G, Baron-Epel O. What lies behind the subjective evaluation of health status? Soc Sci Med 2003;56:1669–76
   PubMed Web of Science ®Google Scholar