Social capital and relational coordination in outpatient clinics: An interprofessional analysis

References

• Benner A.B.. Physician and nurse relationships, a key to patient safety. The Journal of the Kentucky Medical Association. 2007; 105 4: 165–169.
   PubMedGoogle Scholar
• Bourdieu P.. 1986. Forms of capitalHandbook of theory and research for the sociology of education. JGRichardson241–258NewYorkGreenwoodPress.
   Google Scholar
• Byrne B.M.. 2010. Structural equation modeling with AMOS: Basic concepts, applications, and programming. New York: Routledge.
   Google Scholar
• Canadian Medical Association (2007). National Physician Survey. Ottawa, ON: Author..
   Google Scholar
• Chang K.H., Gotcher D.F., Chan M.Y.. Does social capital matter when medical professionals encounter the SARS crisis in a hospital setting. Health Care Management Review. 2006; 31 1: 26–33.
   PubMed Web of Science ®Google Scholar
• Coleman J.S.. Social capital in the creation of human capital. American Journal of Sociology. 1988; 94:S95–S120.
   Web of Science ®Google Scholar
• College of Nurses of Ontario. 2009. Membership Statistics. Toronto, ON: College of Nurses of Ontario.
   Google Scholar
• Contractor N.S., Wasserman S., Faust K.. Testing multitheoretical, multilevel hypotheses about organizational networks: An analytic framework and empirical example. Academy of Management Review. 2006; 31 3: 681–703.
   Web of Science ®Google Scholar
• Danchev A.. Social capital influence on sustainability of development. Sustainable Development. 2005; 13 1: 25–37.
   Web of Science ®Google Scholar
• Espinosa, J.A., Carley, K., Kraut, R.E., Lerch, F.J., & Fussell, S. (2001). Shared mental model and coordination in large-scale, distributed software development. Paper presented at the 22nd International Conference on Information System, New Orleans, LA..
   Google Scholar
• Farr-Wharton R., Brunetto Y.. Women entrepreneurs, opportunity recognition and government-sponsored business networks: A social capital perspective. Women in Management Review. 2007; 22 3: 187–207.
   Google Scholar
• Feskanich D., Hankinson S.E., Schernhammer E.S.. Nightshift work and fracture risk: The nurses' health study. Osteoporosis International. 2009; 20 4: 537–542.
   PubMed Web of Science ®Google Scholar
• . 1998. Proceedings of the ACM conference on computer supported cooperative workFussell S.R., Kraut R.E., Lerch F.J., Scherlis W.L., McNally M.M., Cadiz J.J.. Seattle, WA: ACM.
   Google Scholar
• Gianvito, M.A. (2007). Delineating the effects of adjustment and social capital on workplace outcomes. Doctoral Dissertation, The University of Akron, Akron, OH..
   Google Scholar
• Gittell J.H.. Organizing work to support relational coordination. International Journal of Human Resource Management. 2000; 11 3: 517–539.
   Web of Science ®Google Scholar
• Gittell J.H.. Coordinating mechanisms in care provider groups: Relational coordination as a mediator and input uncertainty as a moderator of performance effects. Management Science. 2002; 48 11: 1408–1426.
   Web of Science ®Google Scholar
• Gittell J.H., Fairfield K.M., Bierbaum B., Head W., Jackson R., Kelly M., Laskin R., . Impact of relational coordination on quality of care, post-operative pain and functioning, and length of stay: A nine hospital study of surgical patients. Medical Care. 2000; 38 8: 807–819.
   PubMed Web of Science ®Google Scholar
• Gittell J.H., Weinberg D.B., Pfefferle S., Bishop C.. Impact of relational coordination on job satisfaction and quality outcomes: A study of nursing homes. Human Resource Management Journal. 2008; 18 2: 154–170.
   Google Scholar
• Godesiabois, J.M. (2007). The rise and decline of social capitalists: A longitudinal study of social capital and performance among startups in the venture capital industry. Doctoral Dissertation, University of Colorado at Boulder, Boulder, CO..
   Google Scholar
• Green F., Ashton D., Felstead A.. Estimating the determinants of supply of computing, problem-solving, communication, social, and teamworking skills. Oxford Economics Papers. 2001; 53 3: 406–433.
   Web of Science ®Google Scholar
• Hagigi, F. (2007). Evaluating coordination as a key driver of performance in ambulatory care clinics. Doctoral Dissertation, Brandeis University, Waltham, MA..
   Google Scholar
• Hayduk L.A.. 1987. Structural equation modeling with LISREL: Essentials and advances. Baltimore, MD: Johns Hopkins University Press.
   Google Scholar
• Iacobucci D., Saldanha N., Deng J.X.. A meditation on mediation: Evidence that structural equations models perform better than regressions. Journal of Consumer Psychology. 2007; 17 2: 140–154.
   Web of Science ®Google Scholar
• Institute of Medicine. IOM report: The future of emergency care in the United States health system. Academic Emergency Medicine. 2006; 13 10: 1081–1085.
   PubMed Web of Science ®Google Scholar
• Kline R.B.. 2005. Principles and practice of structural equation modeling. New York, NY: Guilford Press.
   Google Scholar
• Laschinger H.K., Leiter M.. The mediating effect of burnout on the relationship between structural empowerment and organizational citizenship behaviours. Journal of Nursing Management. 2010; 18 3: 339–348.
   PubMed Web of Science ®Google Scholar
• Levin D.Z., Cross R.. The strength of weak ties you can trust: The mediating role of trust in effective knowledge transfer. Management Science. 2004; 50 11: 1477–1490.
   Web of Science ®Google Scholar
• McGraw K.O., Wong S.P.. Forming inferences about some intraclass correlation coefficients. Psychological Methods. 1996; 1:30–46.
   Web of Science ®Google Scholar
• Moran P.. Structural vs. relational embeddedness: Social capital and managerial performance. Strategic Management Journal. 2005; 26 12: 1129–1151.
   Web of Science ®Google Scholar
• Nahapiet J., Ghoshal S.. Social capital, intellectual capital, and the organizational advantage. Academy of Management Review. 1998; 23 2: 242–266.
   Web of Science ®Google Scholar
• Ni X.D., Li R.H.. Study of coordination policies in the computer supported multi-level and multi-group cooperative work. Journal of Software. 2001; 12 suppl.: 266–271.
   Google Scholar
• Putnam R.D.. Bowling alone: America's declining social capital. Journal of Democracy. 1995; 6 1: 65–78.
   Google Scholar
• Reeves S., Lewin S.. Interprofessional collaboration in the hospital: Strategies and meanings. Journal of Health Services Research and Policy. 2004; 9 4: 218–225.
   PubMedGoogle Scholar
• Shortell S.M., Rousseau D.M., Gillies R.R., Devers K.J., Simons T.L.. Organizational assessment in intensive care units (ICUs): Construct development, reliability, and validity of the ICU nurse-physician questionnaire. Medical Care. 1991; 29 8: 709–726.
   PubMed Web of Science ®Google Scholar
• Smith-Jentsch K.A., Kraiger K., Cannon-Bowers J.A., Salas E.. Do familiar teammates request and accept more backup? Transactive memory in air traffic control. Human Factors. 2009; 51 2: 181–192.
   PubMed Web of Science ®Google Scholar
• Spector P.E.. Using self-report questionnaires in OB research: A comment on the use of a controversial method. Journal of Organizational Behavior. 1994; 15:385–392.
   Web of Science ®Google Scholar
• Spector P.E.. Method variance in organizational research: Truth or urban legend?. Organizational Research Methods. 2006; 9 2: 221–232.
   Web of Science ®Google Scholar
• Thompson J.D.. 1967. Organizations in action: Social science bases of administrative theory. New York: McGraw-Hill.
   Google Scholar
• Tsai W., Ghoshal S.. Social capital and value creation: The role of intrafirm networks. Academy of Management Journal. 1998; 41 4: 464–476.
   Web of Science ®Google Scholar
• Turner J.H.. 2000. The formation of social capital. In: P. Dasgupta, I. Serageldin. editors. Social capital: A multifaceted perspective. Washington, DC: The World Bank.
   Google Scholar
• Zapf D., Dormann C., Frese M.. Longitudinal studies in organizational stress research: A review of the literature with reference to methodological issues. Journal of Occupational Health Psychology. 1996; 1 2: 145–169.
   PubMedGoogle Scholar