A failure of function: Teamwork in primary health care

References

• Adorian D., Silverberg D. S., Tomer D., Wamosher Z. Group discussions with the health care team: a method of improving care of hypertension in general practice. Journal of Human Hypertension 1990; 4: 265–268
   PubMed Web of Science ®Google Scholar
• Anderson N. R., West M. A. The team climate inventory: manual and user's guide. ASE Press, Windsor 1994
   Google Scholar
• Applebaum E., Batt R. The new American workplace. ILR Press, Ithaca, NY 1994
   Google Scholar
• Armstrong D., Taverbie A., Johnston S. Job satisfaction among practice nurses in a health district. Health, & Social Care in the Community 1994; 2: 279–282
   Google Scholar
• Barnard D. The viability of the concept of a primary health care team: a view from the medical humanities. Social Science, & Medicine 1987; 25: 741–746
   PubMed Web of Science ®Google Scholar
• Paying for productivity: a look at the evidence, A. S. Blinder. The Brookings Institution, Washington, DC 1990
   Google Scholar
• Bond J., Cartilidge A. M., Gregson B. A., Philips P. R., Bolam F., Gill K. M. A study of interprofessional collaboration in primary health care organisations. Health Care Research Unit, University of Newcastle upon Tyne. 1985; Vol 2, Report No 27 Newcastle upon Tyne
   Google Scholar
• Cant S., Killoran A. Team tactics: a study of nurse collaboration in general practice. Health Education Journal 1993; 52: 203–208
   Google Scholar
• Daft R. L. Organizational theory and design4th edition. West Publishing Company, New York 1992
   Google Scholar
• Department of Health and Social Security. The Primary Health Care Team. DHSS, London 1981, Report of a Joint Working Group of the Standing Medical Advisory Committee and the Standing Nursing and Midwifery Advisory Committee (the Harding Report)
   Google Scholar
• Department of Health and Social Security. Neighbourhood nursing: a focus for care. HMSO, London 1986, (the Cumberlege Report)
   Google Scholar
• Field R., West M. A. Teamwork in primary health care 2: perspectives from practices. Journal of Interprofessional Care 1995; 9: 123–130
   Google Scholar
• Goodman P. S. Designing effective work groups. Jossey Bass, San Francisco 1986
   Google Scholar
• Guzzo R. A. Fundamental considerations about work groups. Handbook of work group psychology, M. A. West. John Wiley, Chichester 1996; 3–25
   Google Scholar
• Guzzo R. A., Shea G. P. Group performance and intergroup relations. Handbook of industrial and organizational psychology2nd edition, M. D. Dunnette, L. M. Hough. Consulting Psychologists Press, Palo Alto, CA 1992; volume 3: 269–313
   Google Scholar
• Hackman J. R. Groups that work (and those that don't): creating conditions for effective teamwork. Jossey Bass, California 1990
   Google Scholar
• HMSO. Choice and opportunity—primary care: the future. HMSO, London 1996, (CM 3390)
   Google Scholar
• James J. R., Demaree R. G., Wolf G. Estimating within group interrater reliability with and without response bias. Journal of Applied Psychology 1984; 69: 85–98
   Web of Science ®Google Scholar
• Jones R. V. H. Teamwork in primary care: how much do we know about it?. Journal of Interprofessional Care 1992; 6: 25–29
   Google Scholar
• Kalleberg A. L., Moody J. W. Human resource management and organizational performance. American Behavioral Science 1994; 37: 948–962
   Web of Science ®Google Scholar
• Macy B. A., Izumi H. Organizational change, design and work innovation: a meta‐analysis of 131 North American field studies 1961–1991. Research in organizational change and development. JAI Press, Greenwich, CT 1993; volume 7: 235–313
   Google Scholar
• Markham S. E. Pay‐for‐performance dilemma revisited: empirical example of the importance of group effects. Journal of Applied Psychology 1988; 73: 172–180
   Web of Science ®Google Scholar
• Marsden D. M., Richardson R. Motivation and performance related pay in the public sector: a case study of the Inland Revenue. London School of Economics. 1992, Discussion paper No. 75. Centre for Economic Performance
   Google Scholar
• McClure L. M. Teamwork, myth or reality: community nurses' experience with general practice attachment. Journal of Epidemiology, & Community Health 1984; 31: 68–74
   Google Scholar
• NHSME. Nursing in primary care—new world, new opportunities. NHSME, Leeds 1993
   Google Scholar
• Peiro José M., Gonzalez‐Romá V., Ramos J. The influence of work team climate on role, stress, tension, satisfaction and leadership perceptions. European Review of Applied Psychology 1992; 42: 49–56
   Web of Science ®Google Scholar
• Poulton B., West M. A. Measuring the effect of teamworking in primary health care. Audit for teams in primary care, H. M. Hearnshaw. University of Leicester, Leicester 1994; 7–12
   Google Scholar
• Robey D. Designing organizations2nd edition. Irwin, Homewood, Illinois 1986
   Google Scholar
• Sihvonen M., Kekki P., Kayhko K. Works teams: applications and effectiveness. American Psychologist 1990; 45: 120–133
   Google Scholar
• Sundstrom E., Demeuse K. P., Futrell D. Work teams: application and effectiveness. American Psychologist 1990; 45: 120–133
   Web of Science ®Google Scholar
• Taylor D. Development of primary care: opportunities for the 1990s. Kings Fund Institute and Nuffield Provincial Hospitals Trust, London 1991
   Google Scholar
• Wall T. D., Lischeron J. A. Worker participation: a critique of the literature and some fresh evidence. McGraw‐Hill, London 1977
   Google Scholar
• Weldon E., Weingart L. R. Group goals and group performance. British Journal of Social Psychology 1993; 32: 307–334
   Web of Science ®Google Scholar
• West M. A. Effective teamwork. British Psychological Society, Leicester 1994
   Google Scholar
• West M. A. Handbook of work group psychology. Wiley, Chichester 1996
   Google Scholar
• West M. A., Field R. Teamwork in primary health care 1: perspectives from organisational psychology. Journal of Interprofessional Care 1995; 9: 117–122
   Google Scholar
• West M. A., Anderson N. R. Innovation in top management teams. Journal of Applied Psychology 1996; 81: 680–693
   Web of Science ®Google Scholar
• West M. A., Pillinger T. An evaluation of teambuilding in primary health care. Oxford Health Education Authority, Oxford 1996
   Google Scholar
• West M. A., Slater J. The effectiveness of teamworking in primary health care. Oxford Health Education Authority, Oxford 1996
   Google Scholar
• West M. A., Wallace M. Innovation in health care teams. European Journal of Social Psychology 1991; 21: 303–315
   Web of Science ®Google Scholar
• West M. A., Poulton B., Hardy G. New models of primary health care: The Northern and Yorkshire Region Micropurchasing Project. Northern and Yorkshire Region, Newcastle 1994
   Google Scholar
• Wiles R., Robinson J. Teamwork in primary care: the views and experiences of nurses, midwives and health visitors. Journal of Advanced Nursing 1994; 20: 324–330
   PubMed Web of Science ®Google Scholar
• Wood N., Farrow S., Elliott B. A review of primary healthcare organization. Journal of Clinical Nursing 1994; 3: 243–250
   PubMedGoogle Scholar