References
- Downer SR, Meara GJ, Da Costa AC. 2005. Use of SMS text messaging to improve outpatient attendance. Med J Aust 183:366–368.
- Glover G. 2007. Adult mental health care in England. Eur Arch Psychiatry Clin Neurosci 257:71–82.
- Killaspy H. 2006. Psychiatric out-patient services: origins and future. Adv Psychiatr Treat 12:309–319.
- Kitcheman J, Adams CE, Pervaiz A, Kader I, Mohandas D, Brookes G. 2008. Does an encouraging letter encourage attendance at psychiatric outpatient clinics? The Leeds PROMPTS randomized study. Psychol Med 28:717–723.
- Kourany RFC, Garber J, Tornusciolo G. 1990. Improving first appointment attendance rates in child psychiatry outpatient clinics. J Am Acad Child Adolesc Psychiatry 29:657–660.
- Liddell A, Adshead S, Burgess E. 2008. Technology in the NHS – Transforming the patient's experience of care. London, UK: The King's Fund.
- MacDonald J, Brown N, Ellis P. 2000. Using telephone prompts to improve initial attendance at a community mental health centerPsychiatr Serv 51:812–814.
- McIlwrick J, Lockyer J. 2011. Resident training in the psychiatric emergency service: duty hours tell only part of the story. J Grad Med Educ 3:26–30.
- Medical Specialty Training (England). 2010. A Reference Guide for Postgraduate Specialty Training in the UK. The Gold Guide’ 4th edition, Medical Specialty Training (England).
- Mitchell AJ, Selmes T. 2007. Why don't patients attend their appointments? Maintaining engagement with psychiatric services. Adv Psychiatr Treat 13:423–434.
- NHS Institute for Innovation and Improvement. 2008. DNAs – Reducing Did Not Attends. http://www.institute.nhs.uk/quality_and_service_improvement_tools/quality_and_service_improvement_tools/dnas_-_reducing_did_not_attends.html (accessed 21st December 2011).
- Reda S, Rowett M, Makhoul S. 2001. Prompts to encourage appointment attendance for people with serious mental illness. Cochrane Database of Systematic Reviews: Reviews, Issue 2 Chichester, UK: John Wiley & Sons Ltd.
- White AL, Armstron PAR, Thakore S. 2010. Impact of senior clinical review on patient disposition from the emergency department. Emerg Med J 27:262–265.