Production Planning & Control, Volume 26, Issue 16 (2015)

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Production Planning & Control, Volume 26, Issue 16 (2015)

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Articles

Article
Six-sigma for improving Top-Box Customer Satisfaction score for a banking call centre
Vijaya Sunder M.Jiju Antony
Pages: 1291-1305
Published online: 01 Jul 2015
AbstractforSix-sigma for improving Top-Box Customer Satisfaction score for a banking call centre | Full Text | References | PDF (1.2 MB)
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Article
The moderating effect of product complexity on new product development and supply chain management integration
Federico Caniato & Andreas Größler
Pages: 1306-1317
Published online: 17 Apr 2015
AbstractforThe moderating effect of product complexity on new product development and supply chain management integration | Full Text | References | PDF (1.4 MB)
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Article
A demand classification scheme for spare part inventory model subject to stochastic demand and lead time
Samuel Vieira Conceição, Gerson Luis Caetano da Silva, Dawei Lu, Nilson Tadeu Ramos Nunes & Guilherme Corteletti Pedrosa
Pages: 1318-1331
Published online: 27 May 2015
AbstractforA demand classification scheme for spare part inventory model subject to stochastic demand and lead time | Full Text | References | PDF (238.1 KB)
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Article
Understanding Construction Supply Chain Management
Panchanan Behera, R.P. Mohanty & Anand Prakash
Pages: 1332-1350
Published online: 22 Jun 2015
AbstractforUnderstanding Construction Supply Chain Management | Full Text | References | PDF (665 KB)
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Article
Applying lean thinking in the food supply chains: a case study
Ilias Vlachos
Pages: 1351-1367
Published online: 10 Jun 2015
AbstractforApplying lean thinking in the food supply chains: a case study | Full Text | References | PDF (523.4 KB)
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Article
Reverse logistics drivers: empirical evidence from a case study in an emerging economy
Marina Bouzon, Rodrigo Spricigo, Carlos M.T. Rodriguez, Abelardo A. de Queiroz & Paulo A. Cauchick Miguel
Pages: 1368-1385
Published online: 03 Jun 2015
AbstractforReverse logistics drivers: empirical evidence from a case study in an emerging economy | Full Text | References | PDF (480.1 KB)
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Book Review

Book Review
Decision making in project management
David O’Sullivan
Pages: 1386-1387
Published online: 24 Jun 2015
CitationforDecision making in project management | Full Text | PDF (66.4 KB)
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Editorial Board

Editorial Board
Page: ebi
Published online: 15 Oct 2015
CitationforEditorial Board | Full Text | PDF (39.4 KB)
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