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Volume 26, Issue 2

Journal of Inter-Organizational Relationships

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Journal of Inter-Organizational Relationships, Volume 26, Issue 2 (2020)

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Journal of Marketing Channels, Volume 26, Issue 2 (2020)

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Retail Performance Measures, Metrics, and Models

Guest Editorial

Introduction

Measurement and metrics in omnichannel retailing

Charles A. Ingene & Lou E. Pelton

Pages: 87-88

Published online: 23 Apr 2020

CitationforMeasurement and metrics in omnichannel retailing | Full Text | PDF (185.3 KB)

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Articles

Article

Where the twain shall meet? A study of best practices to resolve retailer–supplier acrimony in post-audit recovery of trade promotion dollars

Atul Parvatiyar, Janakiraman Moorthy & Naveen Donthu

Pages: 89-107

Published online: 25 Mar 2020

AbstractforWhere the twain shall meet? A study of best practices to resolve retailer–supplier acrimony in post-audit recovery of trade promotion dollars | Full Text | References | PDF (1.5 MB)

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Article

Numeric or weighted distribution? The effect of different channel performance metrics on market share

Leandro Angotti Guissoni, Jonny Mateus Rodrigues, Felipe Zambaldi & Marcos Fava Neves

Pages: 108-119

Published online: 25 Mar 2020

AbstractforNumeric or weighted distribution? The effect of different channel performance metrics on market share | Full Text | References | PDF (3 MB)

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Article

Measuring retail performance in an omni-channel world

Mel F. Zuberi & Daniel Rajaratnam

Pages: 120-126

Published online: 25 Mar 2020

AbstractforMeasuring retail performance in an omni-channel world | Full Text | References | PDF (680.4 KB)

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Article

Dual agency in retail chains

Steven C. Michael

Pages: 127-140

Published online: 20 Nov 2019

AbstractforDual agency in retail chains | Full Text | References | PDF (1,007.5 KB)

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Article

The paradox of diminishing returns: Measurement and metrics for valuation of B2C sales professionals

J. Ricky Fergurson

Pages: 141-146

Published online: 07 Apr 2020

AbstractforThe paradox of diminishing returns: Measurement and metrics for valuation of B2C sales professionals | Full Text | References | PDF (520.1 KB)

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Industry Insights

Article

A perfect storm is facing U.S. supermarkets

Edward T. Rincón

Pages: 147-160

Published online: 01 Apr 2020

AbstractforA perfect storm is facing U.S. supermarkets | Full Text | References | PDF (2.6 MB)

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Journal of Inter-Organizational Relationships (Vol.26, Iss.2, 2020)

Retail Performance Measures, Metrics, and Models

Retail Performance Measures, Metrics, and Models

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