Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area.
Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs.
The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.
Peer Review Policy: All articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous double-anonymized review.
Journal metrics
Usage
346K annual downloads/views
Citation metrics
3.6 (2023) Impact Factor
Q2 Impact Factor Best Quartile
3.8 (2023) 5 year IF
8.9 (2023) CiteScore (Scopus)
Q1 CiteScore Best Quartile
1.571 (2023) SNIP
0.860 (2023) SJR
Speed/acceptance
21 days avg. from submission to first
decision
75 days avg. from submission to first
post-review decision
13 days avg. from acceptance to online
publication
13% acceptance rate
Understanding and using journal metrics
Journal metrics can be a useful tool for readers, as well as for authors
who are deciding where to submit their next manuscript for publication.
However, any one metric only tells a part of the story of a journal’s
quality and impact. Each metric has its limitations which means that it
should never be considered in isolation, and metrics should be used to
support and not replace qualitative review.
We strongly recommend that you always use a number of metrics, alongside
other qualitative factors such as a journal’s aims & scope, its
readership, and a review of past content published in the journal. In
addition, a single article should always be assessed on its own merits and
never based on the metrics of the journal it was published in.
Usage and acceptance rate data above are for the last full calendar year
and are updated annually in February. Speed data is updated every six
months, based on the prior six months. Citation metrics are updated
annually mid-year. Please note that some journals do not display all of
the following metrics
(find out why).
Usage:
the total number of times articles in the journal were viewed by users
of Taylor & Francis Online in the previous calendar year, rounded to the
nearest thousand.
Citation Metrics
Impact Factor*:
the average number of citations received by articles published in the
journal within a two-year window. Only journals in the Clarivate Science
Citation Index Expanded (SCIE), Social Sciences Citation Index (SSCI),
Arts and Humanities Citation Index (AHCI) and the Emerging Sources
Citation Index (ESCI) have an Impact Factor.
Impact Factor Best Quartile*:
the journal’s highest subject category ranking in the Journal Citation
Reports. Q1 = 25% of journals with the highest Impact Factors.
5 Year Impact Factor*:
the average number of citations received by articles in the journal
within a five-year window.
CiteScore (Scopus)†:
the average number of citations received by articles in the journal over
a four-year period.
CiteScore Best Quartile†:
the journal’s highest CiteScore ranking in a Scopus subject category. Q1
= 25% of journals with the highest CiteScores.
SNIP
(Source Normalized Impact per Paper):
the number of citations per paper in the journal, divided by citation
potential in the field.
SJR
(Scimago Journal Rank):
Average number of (weighted) citations in one year, divided by the
number of articles published in the journal in the previous three years.
Speed/acceptance
From submission to first decision:
the average (median) number of days for a manuscript submitted to the
journal to receive a first decision. Based on manuscripts receiving a
first decision in the last six months.
From submission to first post-review decision:
the average (median) number of days for a manuscript submitted to the
journal to receive a first decision if it is sent out for peer review.
Based on manuscripts receiving a post-review first decision in the last
six months.
From acceptance to online publication:
the average (median) number of days from acceptance of a manuscript to
online publication of the Version of Record. Based on articles published
in the last six months.
Acceptance rate:
articles accepted for publication by the journal in the previous
calendar year as percentage of all papers receiving a final decision.
Professor Jacob Kjær Eskildsen - Aarhus University, Denmark
Associate Editors
Professor Jiju Antony - Heriot-Watt University, UK Professor Bjarne Bergquist - Luleå University of Technology, Sweden Professor Kwabena G. Boakye - Georgia Southern University, USA Professor Maria Ciasullo - University of Salerno, Italy Professor Rick Edgeman - Aarhus University, Denmark Professor Nigel Grigg - Massey University, New Zealand Professor Min Xie - City University of Hong Kong, Hong Kong International Editorial Board
Professor Bo L. S. Bergman - Chalmers University of Technology, Sweden Professor Dr Ooi Keng-Boon - UCSI University, Malaysia Professor Alan Brown - Edith Cowan University, Australia Professor Chi-Kuang Chen - Yuan Ze University, Taiwan Professor Tugrul U. Daim - Portland State University, USA Dr Navin S. Dedhia - IBM ADSTAR, San José, California, USA Professor Rickard Garvare - Luleå University of Technology, Sweden Professor Thong Ngee Goh - National University of Singapore Professor Lars Grønholdt - Copenhagen Business School, Denmark Professor Adam Hamrol - Poznan University of Technology, Poland Professor Stan Karapetrovic - University of Alberta, Canada Professor A. Erhan Mergen - Rochester Institute of Technology, USA Professor John Oakland - University of Leeds, UK Professor Hiroshi Osada - Tokyo Institute of Technology Professor Sung H. Park - Seoul National University, Korea Professor Wan Seon Shin - Sungkyunkwan University, Korea Dr Madhav N. Sinha - Winnipeg, Canada Professor Amrik S. Sohal - Monash University, Australia Professor Ebrahim Soltani - University of Kent, UK Professor Chao-Ton Su - Tsing Hua University, Taiwan Professor Yung-Ho Suh - Kyung Hee University, Korea Professor Xavier Tort-Martorell - ET SEIB (UPC), Spain Professor Adrian Wilkinson - Griffith University, Australia Professor Lars Witell - Linköping University, Sweden Professor Min Xie - City University of Hong Kong, Hong Kong Professor Shu Yamada - University of Tsukuba, Japan Professor Mohamed Zairi - European Centre for Best Practice Management, UK Professor Dr Klaus J. Zink - Technische Universität Kaiserslautern, Germany
Founding Editor
Professor Gopal K. Kanji -Kanji Quality Culture, UK
Abstracting and indexing
Total Quality Management and Business Excellence is indexed/tracked/covered by the following services:
ABI/Inform Educational Management Abstracts Educational Research Abstracts Online Research into Higher Education Abstracts EBSCO (Business Source Corporate, Business Source Elite, Business Source Premier, Cengage Learning Corporate Resource Net, Health Business Fulltext, Health Business Fulltext Elite, TOC Premier) Current Contents - Social & Behavioral Sciences (Clarivate Analytics) Current Index to Statistics Educational Research Abstracts ISI (Social SciSearch,Current Contents: Social & Behavioral Sciences, Research Alerts) OCLC ArticleFirst Database OCLC FirstSearch Electronic Collections Online PIRA International (Management and Marketing) ProQuest Scopus (Elsevier) Social Sciences Citation Index (Clarivate Analytics)
Open access
Total Quality Management & Business Excellence is a hybrid open access journal that is part of our Open Select publishing program, giving you the option to publish open access. Publishing open access means that your article will be free to access online immediately on publication, increasing the visibility, readership, and impact of your research.
Why choose open access?
Increase the discoverability and readership of your article
Make an impact and reach new readers, not just those with easy access to a research library
Freely share your work with anyone, anywhere
Comply with funding mandates and meet the requirements of your institution, employer or funder
Rigorous peer review for every open access article
Article Publishing Charges (APC)
If you choose to publish open access in this journal you may be asked to pay an Article Publishing Charge (APC). You may be able to publish your article at no cost to yourself or with a reduced APC if your institution or research funder has an open access agreement or membership with Taylor & Francis.
Total Quality Management & Business Excellence
(2003 - current)
Formerly known as
Total Quality Management
(1990 - 2002)
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