Role of ICTs in participatory development: An Indian experience

Abstract

Participation of local communities has been important at least in two domains: (a) rural development processes in developing countries and (b) information systems design. The issue of participation becomes especially important in the contemporary contexts in which the use of information and communication technologies (ICTs) is being integrated within rural development initiatives in developing countries, for example in e-governance. This article attempts to synthesize the issues around participation from both IS and development studies literature in order to identify four key problematic areas: viz., (a) who defines the participation agenda, (b) what capabilities do stakeholders have to participate and how can this be strengthened, (c) what is the role of institutional conditions in enabling effective participation, and (d) how do local participatory processes experiences get integrated into broader networks to become sustainable. These four themes provide a theoretical framework to analyze how the use of ICTs is reconfiguring the dynamics between participation, rural development, and ICTs. This framework is applied in the context of an ICT initiative for rural development in India. Implications for both theory and practice are developed based on the need to judiciously integrate both structural and behavioral approaches to participation. © 2007 Wiley Periodicals, Inc.

Keywords:

• participation
• IS
• ICTs in rural development
• community networks
• India
• Gyandoot