Abstract
In recent years authors have come to recognise the adaptive nature of practical queueing systems and have begun to investigate this adaptability through possible correlations in the customer arrival rate and/or service rate. However, many systems may possess higher orders of behaviour than can adequately be described in terms of simple adaptive relationships.
This paper considers the implications of assuming a goal-seeking behaviour in queueing systems. The results from a simple model of a goal-seeking system are presented and these are compared with the results from a conventional queueing model. From this basis the defining characteristics of goal-seeking behaviour are derived and their application to practical systems is discussed.