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Journal of the Operational Research Society Volume 33, 1982 - Issue 5
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Theoretical Paper

Tables of Waiting Times for M/M/n, M/D/n and D/M/n and their Use to Give Approximate Waiting Times in More General Queues

E. PageDepartment of Operational ResearchThe University of Hull
Pages 453-473 | Published online: 20 Dec 2017
 
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Abstract

An approximation formula for average waiting time in multiserver queues is considered using tables for the queues M/M/n, M/D/n and D/M/n. The approximation is compared with that proposed by Sakasegawa. Both approximations predominantly overestimate the waiting time, the first being more accurate, but the Sakasegawa approximation is simpler to apply.

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