Abstract
A survey was undertaken in 1982 to determine the market potential for computerized vehicle-scheduling packages. It was found that the current penetration of the market was only about 2%. The reasons for this low figure were examined. These can be summarized as: lack of sophistication on the part of the potential user: lack of computerized order-processing, almost invariably a precondition for daily load-planning, and lack of faith in the available software and back-up service. It was forecast that the number of users of computerized systems would more than double by 1986. The emphasis would be on relatively simple systems which were interactive and could run on minicomputers.
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