Learning Curves in Food Services

Abstract

Empirical research on learning curves and documented applications of the learning curve concept to service systems are rare in the literature. In this paper, a learning curve model proposed by the author in earlier research focusing on manufacturing systems is extended to typical food service operations performed by the same contractor at several military facilities in the United States and abroad. An actual application of the model to a bidding and work force planning situation is also described.

Keywords:

• Learning Curve
• Bidding
• Manpower Planning