Abstract
The use, and in the public and regulatory sectors the publication, of performance measures is pervasive. Data envelopment analysis is a method of producing a relative aggregate performance measure where there exist sets of organisational units such as schools and bank branches which have incommensurate multiple inputs and outputs.
Performance measures can manifest themselves in performance indicators, classifications, league tables and rankings. A number of consequences of these forms of performance measures are considered as is the role and purpose of data envelopment analysis in performance measurement.
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Robert Dyson
ROBERT DYSON joined the University of Warwick in 1970, having previously been research mathematician and senior systems technologist at Pilkington PLC from 1964–70. Pro-Vice Chancellor of the University 1989–95 and 1999-; Professor in the Operational Research and Systems Group of Warwick Business School, 1984 to date; Dean of Warwick Business School 1978–81 and 1998–2000. Governor of Kenilworth School 1989–99, Chair, 1994–98. Chair Committee of Professors of Operational Research 1995–97. President of the Operational Research Society 1998–9 and member from 1966 having served as Council Member, Chair of the Education and Research Committee and Chair of the Awards Committee. Research interests in strategic planning, efficiency assessment and performance measurement. Published in numerous journals including JORS, EJOR, Omega, Long Range Planning and the Strategic Management Journal. Editor and author of ‘Strategic Planning: Models and Analytical Techniques’, and co-editor and author of ‘Strategic Development: Methods and Models’, Wiley.