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Original Articles

Collaborative information and knowledge management environments: The ‘what’ and ‘how’

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Pages 105-123 | Received 04 Dec 2010, Accepted 30 May 2011, Published online: 14 Aug 2019
 

Abstract

Information and knowledge management has obviously acquired immense value in business analysis and strategic planning. Targeting towards this direction, the role of collaborative systems and collective knowledge tools becomes highly important in supporting the exploitation of business knowledge and the harnessing of collective intelligence. Although existing technological advancement appears today more mature than ever in providing a stable technology framework, the use of which can lead to innovative knowledge management techniques and mechanisms, architects still struggle to define fundamental principles, strategies and integration approaches in designing and implementing successful collaborative information and knowledge management environments. This article aims at identifying all critical operational and technical requirements posed by such demanding enterprise solutions, and presents an overall system architecture that demonstrates all their indispensable characteristics. In addition, it proposes effective integration practices for achieving a greater level of maturity and predictability when building modern collaborative information and knowledge management environments.

Additional information

Notes on contributors

George Pentafronimos

About the Authors

George Pentafronimos obtained his BSc in Computer Science in 2005 at Athens University of Economics and Business, Greece, and his MSc degree in Advanced Information Systems at the University of Piraeus, Greece, in 2007. Currently, he is a PhD candidate at the Informatics Department of University of Piraeus. His research interests focus on security, privacy and interoperability issues of e/m-services and the protection of privacy and trust in advanced Web 2.0-based collaborative environments. He has participated in several European projects (SELIS, SWEB, Net-Share, ImmigrationPolicy2.0).

Athanasios Karantjias

Athanasios Karantjias has studied Electrical and Computer Engineering at the University of Patras, Greece and obtained his PhD in Secure, Interoperable, Configurable and Open Architectures for Advanced Wireless Services at the National Technical University of Athens, Greece. He is involved in many European and National R&D projects. He has a long-time research experience in participating in the implementation of IT projects. E-Business and e-Government Platforms, Interoperability Frameworks, Secure Software Applications Development and so on, are part of his expertise.

Nineta Polemi

Nineta Polemi obtained her PhD in Cryptology from the City University of New York (Graduate Centre); she is currently an assistant professor at the University of Piraeus, Greece teaching cryptography, security and e-government. She has over 90 publications in the above areas. She has received many research grants from various organizations such as the Danish Research Foundation, MSI Army Research Office/Cornell University, IEEE, State University of New York, and The Graduate School of City University of New York. She has been project manager /technical manager in security projects of various programmes such as National Security Agency, Dr Nuala McGann Drescher Foundation, Greek Ministry of Defence, INFOSEC and the IST Programme.

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