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Original Article

Developments in interactive relationships and knowledge between KIBS firms and their clients in Taiwan

Pages 257-271 | Received 28 Oct 2014, Accepted 12 Dec 2016, Published online: 19 Dec 2017
 

Abstract

Researchers have in the last decade highlighted the increasing importance and continuing expansion of knowledge-intensive business services (KIBS) in developed economies. This study investigates the role of KIBS in the evolution of an innovation system. Interactions between KIBS firms and their clients, and the roles of KIBS in these interactions, are analyzed by examining the evolution of local innovation systems in the Hsinchu and Tainan Science-Based Industrial Parks in Taiwan. Analytical results reveal that cumulative interactions have raised demand for and reliance upon KIBS, and have increased the need for specialized support with various functions. Consequently, KIBS firms are becoming increasingly important in the industrial interface by gradually transforming from being primarily knowledge carriers into influential and symbiotic partners of their clients.

Acknowledgements

The author would like to thank the Ministry of Science and Technology of Taiwan for financially/partially supporting this research under Contract No. NSC 98-2221-E-216-041-MY2 and MOST 104-2410-H-216-008-MY2. The author is also grateful to Professor Hsueh-Sheng Chang who provided useful comments on an earlier draft of the paper. Ted Knoy is appreciated for his editorial assistance.

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