Library disaster planning has been extensively addressed over the years, but here Halstead, Clifton and Wilson take response planning a step further than usual. They particularly focus on continuity of operations – plans to ensure that the primary missions of the library's agency continue to be performed during an emergency or disaster of any type or size, including localised acts of nature, deliberate sabotage or technological attacks. Essential steps to ensure that the library is back in business in the aftermath of a disaster involve risk assessment, response to threats, obtaining assistance and using mobile technologies to enable the library to continue to contribute to its community in traditional and non-traditional ways.
By making the investment of time to develop a disaster response plan, libraries can be confident that they will be ready to resume essential activities and even introduce new services immediately following any crisis. As the authors remind us, ‘… it wasn't raining when Noah began building the ark’.
The primary responsibility for risk assessment and disaster planning obviously lies with the library's management, but specialised plans involving collections and continuity of service will be implemented by all staff and depend on the library's facilities and resources. Provision for continuation of computer and Internet access is vital for maintaining communication with the library's community, support organisations and others affected by the disaster.
Libraries as safe haven examines emergency response to environmental disasters (earthquakes, flood, fire), disease epidemics, mould and pest infestations, human vandalism (arson, civil disobedience, cyber crime, toxic releases and terrorism) and loss of utilities (electricity, gas, water and Internet access). It details eight essential steps in conducting risk assessment and outlines the resulting response plans, as well as giving directions for developing a one-page pocket response plan, which can be kept consistently in view of all staff members and periodically reviewed to maintain current awareness.
This book is logically arranged, well laid out, easy to navigate and very readable. It is comprehensively indexed and contains a list of print and online references for each chapter. Concepts are illustrated by case studies throughout, and there is an appendix listing resources and support organisations. While this is aimed at US libraries, many are online and have worldwide coverage, while others can also be found in Australia and New Zealand. Sample disaster plans, model exercises and customisable communications templates are also supplied, along with tips for using mobile devices and social media effectively in times of crisis.
Although this book is designed for libraries, the contents and resources are adaptable to any business or agency in search of a well-structured approach to disaster readiness and response.