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Ergonomics Volume 1, 1957 - Issue 1
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Original Articles

CONSIDERATION OF THE USER IN TELEPHONE RESEARCH

J. E. KARLIN Bell Telephone Laboratories, Inc
Pages 77-83 | Published online: 31 May 2007
 
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Abstract

Some general points of method in determining the preferences of users for new technical devices are illustrated with example sobtained in the course of telephone-user research.

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