The Ergonomics of Offices

Abstract

Following an overview of the objectives and scope of the field of ergonomics, as applied to offices, the question of the role and requirements of the white-collar worker of the future is raised. What will be the impact of advances in automation, electronic data-processing and communication on the job of tho planner/deciaion-maker: the man behind the desk? How should his needs be determined and validated? What measurements are involved and what should be the criteria for interpreting the measurements? Do office equipment and furnishings have an impact on job performance and job satisfaction? These are some of the questions considered and discussed in the context of a pilot study involving an evaluation of a unique group of office furnishings: the Herman Miller Action Office.