Further Need of Research in Air Traffic Control Tasks

Abstract

The paper points to the need in future research in ergonomics in ATC-tasks with regard to the following problems :

formulation of ATC problems in a more general, comprehensive and abstract manner ;

evaluation of results of ergonomics field studies and alternatives in ergonomics design proposals ;

job evaluation and job design in a systems and social context ;

analysis and synthesis of ATC tasks, looking at technology, ergonomics and work organization :

selection and training of controllers for increasing the system's reliability and decreasing personal strain ;

effect of planned changes in tasks (job rotation) on the strain and capacity of the controllers ;

preventing actions in order to save the controller's capacity ;

developing methods to measure stress and strain ;

cooperation between ergonomists and engineers in designing future ATC systems.