Training in virtual environments: putting theory into practice

Abstract

Virtual training environments are used when training in reality is challenging because of the high costs, danger, time or effort involved. In this paper we argue for a theory-driven development of such environments, with the aim of connecting theory to practice and ensuring that the training provided fits the needs of the trained persons and their organisations. As an example, we describe the development of VirtualPolice (ViPOL), a training environment for police officers in a federal state of Germany. We provided the theoretical foundation for ViPOL concerning the feeling of being present, social context, learning motivation and perspective-taking. We developed a framework to put theory into practice. To evaluate our framework we interviewed the stakeholders of ViPOL and surveyed current challenges and limitations of virtual training. The results led to a review of a theory-into-practice framework which is presented in the conclusion.

Practitioner Summary: Feeling of presence, social context, learning motivation and perspective-taking are relevant for training in virtual environments. The theory-into-practice framework presented here supports developers and trainers in implementing virtual training tools. The framework was validated with an interview study of stakeholders of a virtual training project. We identified limitations, opportunities and challenges.

Keywords:

• virtual training
• presence
• social context
• learning motivation
• perspective-taking

Acknowledgements

The virtual training environment ViPOL is being developed in the framework of the project Polizei-Online (http://www.polizei-online.de) of the Ministry of the Interior of Baden Wuerttemberg, in cooperation with T-Systems and the software company TriCAT (http://www.tricat.net).