The perceived importance and the presence of creative potential in the health professional's work environment

Abstract

The value of creative employees to an organisation's growth and innovative development, productivity, quality and sustainability is well established. This study examined the perceived relationship between creativity and work environment factors of 361 practicing health professionals, and whether these factors were present (realised) in their work environment. Job design (challenges, team work, task rotation, autonomy) and leadership (coaching supervisor, time for thinking, creative goals, recognition and incentives for creative ideas and results) were perceived as the most important factors for stimulating creativity. There was room for improvement of these in the work environment. Many aspects of the physical work environment were less important. Public health sector employers and organisations should adopt sustainable strategies which target the important work environment factors to support employee creativity and so enhance service quality, productivity, performance and growth. Implications of the results for ergonomists and workplace managers are discussed with a participatory ergonomics approach recommended.

Practitioner summary: Creative employees are important to an organisation's innovation, productivity and sustainability. The survey identified health professionals perceive a need to improve job design and leadership factors at work to enhance and support employee creativity. There are implications for organisations and ergonomists to investigate the creative potential of work environments.

Keywords:

• creativity
• work environment
• work organisation
• health professional

Acknowledgements

We thank Jan Dul (Erasmus University, The Netherlands), Canan Ceylan (Uludag University, Turkey) and Helleke Hendriks (Consumer Association, The Netherlands) for the use of the CDQS, which was adapted and expanded for Australian health professionals and this study.

Funding and conflict of interest:

No financial assistance was provided for the study from any source. The authors report no declarations of interest.