“Talking things through”; and “putting it in writing”;: Two codes of communication in an academic institution

Abstract

This study is an interpretive ethnography based on participant observation over a two‐year period of time as members of one academic institution responded to a Board of Trustees’ mandate to revise the system of governance. Two communication codes were identified in faculty and administration subcultures of this institution. The code of “collegiality,”; used by members of the faculty subculture, valued “talking things through,”; because this channel of communication best affirmed the individual self and facilitated personal and egalitarian relations among organizational members. The code of “professional management,”; used by members of the administration subculture, privileged “putting it in writing,”; because written codification best insured the rights and responsibilities of organizational members.