Communication during job promotions: A case of ongoing assimilation

Abstract

This interview study examines communication during job promotions as part of the ongoing assimilation process. Results suggest promoted employees experience phases similar to those experienced by newcomers or transferees: a Pre‐Promotion Phase during which they gain experience; a Shifting Phase in which their communication changes as they develop and negotiate their new roles; and an Adjustment Phase when they feel comfortable in their new roles. Results indicate that those promoted must develop new communication relationships and skills despite remaining in the same organizational location. Unlike others making role transitions, those promoted frequently experience testing or hazing, but also appear to have more ability to change and influence their organizations.