Human biases and computer decision-making: a discussion of Jacob et al.

ABSTRACT

Jacob et al (1986) have discussed evidence of bias in the psychological literature on human judgement and decision-making and considered some of the implications for expert system design. The present paper comments upon (a) the problems of interpreting the psychological evidence and (b) the influence of prior knowledge and beliefs on human thought and judgement. The implications for decision-making by computers, with or without the assistance of human experts, are briefly discussed.