Abstract
The evolution of electronics and the growing capabilities of in-vehicle and public infrastructure equipment make feasible the development of new value-added services in the field of intelligent transportation systems (ITS). However, initiatives in this sense frequently failed due to the lack of agreement or coordination among service providers, public authorities and final users. This article proposes a scientific method based on concept mapping techniques to extract these value-added services. The main benefit of the proposed methodology is its ability to take into account the different points of view of the main actors involved in the transportation field. Obtained results will provide the general guidelines for future ITS services.
Acknowledgements
This work has been supported by the Spanish Ministry of Education and Science (Research Project with reference DPI2007-60128) and the Consejería de Innovación, Ciencia y Empresa (Research Project with reference P07-TIC-02621).