International Sanitation Management and Performance Measurement: Taking Out the Trash

Abstract

Internationally, sanitation management has been a critical area of contention, especially in recent years with tightening budgets and resource reductions to public services. Our article reviews the management strategies, actions, and developments that have led to sanitation incidents of piling trash and public health concerns. These incidents will be reviewed from a public management perspective underscoring the role of performance measurement and management. The key influences associated with the varying cases are discussed. Both the negative and positive factors of international cases of sanitation management are reviewed.

Keywords:

• performance measurement
• city services
• sanitation
• management
• international