Macro versus micro remedies for alienation in the workplace

Abstract

Manifestations of alienation are ubiquitous in modern society and are not limited to the workplace. The paradigm of alienation as delineated by Karl Marx is a valuable tool for understanding this phenomenon at societal and organizational levels. In addition, comprehension of this model can assist decision-makers in formulating better diagnoses and more effective solutions.

A review of the major points of Marx's three forms of alienation is described as a basis for examining the manifestations of alienation in society and the workplace. Subsequently, the author indicates societal solutions offered by selected scholars.

In examining the problem of estrangement in the workplace, it is clear that managers could identify the forces causing alienation more precisely through an understanding of Marx's paradigm. This knowledge would enable managers to select appropriate remedies to ameliorate the condition.

What the workers want most, as more than 100 studies in the past 20 years show, is to become masters of their immediate environments and to feel that their work and they themselves are important--the twin ingredients of self-esteem. Workers recognize that some of the dirty jobs can be transformed only into the merely tolerable, but the most oppressive features of work are felt to be avoidable: constant supervision and coercion, lack of variety, monotony, meaningless tasks, and isolation. An increasing number of workers want more autonomy in tackling their tasks, greater opportunity for increasing their skills, rewards that are directly connected to the intrinsic aspects of work, and greater participation in the design of work and the formulation of their tasks.

--Work in America