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Original Articles

A limited solution carried to excess

Pages 2085-2107 | Published online: 26 Jun 2007
 

Abstract

In writing of the Presidency, Marshall Dimock declared that the personal staff idea was a limited solution carried to excess. This paper undertakes to examine the Dimock assertion in the wider arena of the Executive Branch. It first considers the idea of staff, exploring its earlier applications. It relies on the work of Douglas McGregor in suggesting that the personal staff orientation, as exhibited in the White House, tends to perpetuate profoundly hierarchical assumptions in respect to organizing and managing. The increasing politicization of the top echelons of the Federal bureaucracy further accentuates tendencies toward a system that is characterized by loyalty to an individual rather than to a system. The emergence of the role of Chief of Staff throughout the bureaucracy in recent years has provided further structure and influence to the personal staff movement. A case study of the role of the Chief of Staff in the administration of Anne Burford in the Environmental Protection Agency, 1981-83, provides evidence of the role and its significance. It is concluded that Marshall Dimock identified a problem which deserves greater research interest and public attention.

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