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Communicatio
South African Journal for Communication Theory and Research
Volume 39, 2013 - Issue 1
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Communication, cultural, journalism and media studies

Mobile network society? Affordability and mobile phone usage in Grahamstown East

Pages 35-52 | Received 25 Nov 2010, Accepted 10 Dec 2012, Published online: 16 Apr 2013
 

Abstract

This article presents findings from research into the impact of affordability on cell phone usage in the impoverished community of Grahamstown East. The findings indicate that the usage of cell phones is significantly constrained by a lack of affordability, which calls into question whether this community is experiencing a shift from an earlier, industrial form of society, to what Castells et al. have called the ‘mobile network society’. The research points to the fact that the positive benefits of cell phones, identified by Castells et al., cannot be realised in a circumstance where cell phone usage is survivalist in nature, and in fact cell phones are highly extractive in this resource-poor context, diverting income away from more productive uses. The research is used to raise a series of questions about the explanatory power of technology-led accounts of social transformation for an impoverished community such as that of Grahamstown East, and whether it is appropriate for theorists to base their accounts of social change largely on middle-class experiences with cell phone usage.

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